I purchased a Travelzoo voucher for one night. I would have preferred a Saturday night (in October weekends were allowed) but was told they were sold out every weekend in October. I'm not sure if this was because I was using a voucher. The reservation process was somewhat annoying. When I called I got a recording asking to leave your name and number. I did get a return call back but missed the call. I then had to call back and again leave my name and number. It was impossible to talk to a person but finally did connect when they returned my call a second time. He was very friendly, helpful and professional.
The location of the resort is amazing. We had beautiful fall weather and loved being outside enjoying the magnificant grounds. The lodge is well kept and felt very updated. The gardens were gorgeous with fall and summer flowers. Almost every staff member we encountered was very friendly and professional.
Check in was fine and our room was ready early. Since it was our first time there, it would have been helpful for them to better explain how things work at check in. We felt it was somewhat confusing to get acquainted with the Inn and we had to ask about meals, activities, etc. The room was small and the bathroom really, really small, although the room and bathroom were immaculate and fit our needs. The mattress appeared new and was comfortable but the furnishings were older. Our only complaint was the AC. The unit turned on, what seemed to be about every 20 minutes, and kept us awake. The AC really needs to be modernized, although efficient, very noisy.
The Dining Room and meals exceeded our expectations. We arrived in time for Sunday brunch and it compared to any really nice bruch at a fine restaurant. The service was excellent and friendly and worked hard to please. Other meals were very good. We had no problem with the jacket requirement (it was nice to get "dressed" for dinner). We were able to get a dinner reservation exactly at the time we preferred.
We did a lot of walking around the resort and did hike on one of the many trails to a fall. Also walked around the lake several times. We did not take advantage of the many activities they offer but there are many. Next time I would like to do more. We enjoyed sitting on the beautiful porch looking out to the mountains and gardens. It was really wonderful sitting there with a glass of wine. There is a nice indoor pool but we didn't bring bathing suits, which we regreted. There was a wedding taking place on late Sunday afternoon in the main garden. The cocktail hour took place on the porch so it felt a little invading of our space but we understand this appears to be a popular site for weddings and the porch is a perfect location for this.
Overall we loved the resort and the "feel" of the mountain lodge and plan on returning. Our voucher was a great deal but next time I would hope that the resort may modernize the rooms. I feel this would be more appealing but it's not a deal breaker.
- Official Description (provided by the hotel):
- Naturally InspiredExperience the ultimate retreat by visiting one of the most esteemed lodges in the country—Skytop. This grand historic estate features the very best in accommodations, fine dining and limitless recreation including the new Adventure Center at Skytop.You and your family can explore 5,500 pristine acres of inspiring natural beauty while enjoying a range of seasonal activities. Choose from the adventurous—like clay shooting and downhill skiing—to the serene—like nature hikes and full spa services. No matter your age, personality or desire, Skytop Lodge can make your next trip an unforgettable experience. ... more less
- Reservation Options:
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- Also Known As:
- Skytop Hotel Skytop
- Skytop Resort All Inclusive
- Skytop Lodge Skytop
- Resort Skytop Lodge