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“odd smell”

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Smoketown Inn of Lancaster County
Ranked #1 of 1 Hotels in Smoketown
Reviewed 6 July 2014

When we entered our room , we were met with a very odd smell. My husband said it smelled like horses. I went to a market and bought Febrese. By spraying this we were able to tolerate the odor.

There was also a strange sound which continued through out the ni8ght. It was like a radio turned down low.

  • Stayed: June 2014, travelled as a couple
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1  Thank Janice P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (64)
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33 - 39 of 64 reviews

Reviewed 12 June 2014

We stayed here for our anniversary and it was wonderful. You have different types of rooms to pick from and the prices are good. It is located in a beautiful spot close to shopping, restaurants, etc. It is very quiet with beautiful surroundings. The couple running the Inn are very helpful and friendly. This is a great place to stay.

Room Tip: You can view each room on the website and they are all nice.
  • Stayed: October 2013, travelled as a couple
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1  Thank AnnemarieRich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
motelchica, Owner at Smoketown Inn of Lancaster County, responded to this reviewResponded 28 June 2014

Thank you for taking the time to write a review on tripadvisor, we are glad the you had a
comfortable stay w/ us. Congrats on your Anniversary...we look forward to be able to give
you great service in the future. Thanks again for coming to our Inn.
Sincerely,
L.Martin

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Reviewed 1 December 2013

This was our first time staying here and we can't wait to return. We went with friends that never stayed overnight in Lancaster and are asking us when we're going back. Our rooms were very clean and it was so peaceful and relaxing sitting on the patio,just what the 4 of us needed. Mike was walking the grounds and stopped to talk with us for a bit, he told us of some places to visit. I can't say anything bad about Smoketown Inn, the people were friendly, the rooms were clean, and we will be back soon!!!

Room Tip: If your a couple do stay in the Adult Only Rooms, so quiet and romantic!!
  • Stayed: July 2013, travelled with friends
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3  Thank Terri J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
motelchica, Owner at Smoketown Inn of Lancaster County, responded to this reviewResponded 3 December 2013

Thank you for taking the time to write a comment on tripadvisor, we take the comments seriously & it helps us to know where we need to make improvements. We appreciate you as a customer & look forward to serving you in the future.
Sincerely,
Linda Martin

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Reviewed 3 November 2013

When we arrived we were greeted by a gentleman, who was very helpful in pointing us to a deli for lunch and telling us of some Amish furniture stores that I inquired about. He gave us local map and magazine too. He was also very insistent about writing the full license tag number on the paperwork! When we came back at 11pm on Friday evening, we luckily got the very last parking space!! I then understood the reason for that. We had forgotten shampoo and on Saturday morning, we went to desk and a lady gave me sample size of shampoo! I am used to little toiletries being in rooms where I usually stay. The bed was definitely COMFORTABLE!! The furnishings were old but very clean. Carpet appeared to be new! According to my husband, the tv was too small! Bathroom was very clean but could use updates. (New shower head and a curved shower curtain bar) There was a sign on our door that asked guests to observe quiet time from 9pm to 8am. Saturday morning we woke up to sound of crying child above us. On Saturday night, the people in the room next to us talked VERY loudly until after 11. (I knocked on the wall once but, they must have not heard it!) On Sunday morning, thankfully we were up for Mass, someone was vacuuming the room on the other side at 8:10am. Maybe it was just an overly busy weekend but, we found it to be rather noisy. Breakfast was just what they said it would be, pastries, yougart, and hot drinks. I would have preferred a pitcher of juice! If you're looking for quiet, romantic weekend I'm not sure I'd stay there. If you're looking for comfortable bed, the room we were in had one!

  • Stayed: October 2013
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1  Thank Snowycat84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
motelchica, Owner at Smoketown Inn of Lancaster County, responded to this reviewResponded 6 November 2013

Thank you for taking the time to evaluate our inn, as a follow up to your comments: We will remind our eager employees to be sure to wait to vacuum until 9:30am which is our standard procedure. Also responding to the comment " not the quiet romantic getaway," you may not be aware that our Carriage House is only for adults, also we have two premium suites that are out of the way of families as well & then we also offer a small apt that is completely separate from all the rooms. On the whole are clientele are respectful of other guests & observe the quiet role, we are sorry this was not the case for you.
We would like to invite you back to stay in our premium suites, Carr. house, or Loft. please specify when you call that you are looking for a quiet room.
Sincerely,
Linda & Mike

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Reviewed 26 September 2013

We arrived about a year ago, just for one night, but it was so nice, the staff were helpful and the room clean, comfortable and inviting. The room was really nice, hot tub, large room with sitting area. We have stayed here on two occasions and hopefully will again in the next few weeks.

Stayed: October 2012, travelled as a couple
Thank Dave12345_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2013

Had a great time here and loved the room! Not sure I was going to like not being able to see the TV from the bed, but found out we enjoyed the recliners! Can't wait to go back in the cooler months to try the fireplace! Exceptionally clean and very friendly staff!

  • Stayed: July 2013, travelled as a couple
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Thank bepc10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
motelchica, Owner at Smoketown Inn of Lancaster County, responded to this reviewResponded 8 August 2013

Thank you so much for taking the time to give us a review on tripadvisor.
We always appreciate the feedback so we can make inprovements, etc.
We look forward to seeing you in the furture.
Sincerely,
Linda

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Reviewed 2 July 2013

This Inn is quaint and beautiful. It is extremely clean and quiet. The staff is very friendly and make you fee at home. The grounds are spectacular and there is a wonderful patio for relaxing. I would stay there again if anywhere in the area.

Justine Ramser

  • Stayed: June 2013, travelled with family
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Thank justramser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
motelchica, Owner at Smoketown Inn of Lancaster County, responded to this reviewResponded 3 July 2013

Dear Justine,
Thank you for taking the time to write a comment on tripadvisor, we really appreciate your
kind & thoughtful remarks regarding our Inn. Mike & I look forward to serving you
in the future.
Sincerely,
Linda (:
Smoketown Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Smoketown Inn of Lancaster County

Address: 190 Eastbrook Rd, Smoketown, PA 17576-9701
Region: United States > Pennsylvania > Lancaster County > Smoketown
Amenities:
Kitchenette Restaurant Room Service
Hotel Style:
Ranked #1 of 1 Hotels in Smoketown
Price Range: £67 - £86 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Smoketown Inn of Lancaster County 2.5*
Number of rooms: 22
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