We had one of the "new" Spa Suites. The carpet was dirty, the bed was uncomfortable and there was no hot water when we checked in (had to call the front desk to complain). There was no one to greet us at check-in; we had to go find somebody. Dinner was very disappointing. The two filet mignon steaks that they sent out were laced with fat and had little flavor. When we complained it took 20 minutes to get a replacment steak which was somewhat better. No decent chef would have sent out such inferior food, but this one did. A "Four-Diamond" restaurant? I think not. Not with this wine list. Besides a few decent bottles to choose from, the rest of the wine list was standard crap, bottles that cost no more than $20 in a wine store. Don't be fooled by the ads, awards and reviews from the Select Registry (where I will be writing to next), save your money and stay and eat somewhere else. Yes, the staff was friendly, but a friendly staff doesn't make up for over-priced, poorly-maintained rooms and sub-par food. The Select Registry craps out on this one.
- Official Description (provided by the hotel):
- This Pocono Mountains PA bed and breakfast is a beautiful stone chateau, offering 15 elegant guest rooms and suites complete with fireplace, Jacuzzi, private balconies, and views of the Pocono Mountains. Our secluded and romantic accommodations along with our fine dining on-site 4-diamond restaurant are ideal for any traveler. Look online to learn more about special packages, area activities and events, and to book your next luxury Pennsylvania weekend getaway with us! ... more less
- Reservation Options:
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- Also Known As:
- The French Manor Hotel South Sterling