I was being treated by my husband for a 60th birthday treat. This is the first at this location observing and differentiating the Olive Garden we usually go to. On a Sunday late afternoon about 4pm we had a 10 minute wait which was okay with us. Let me point out, unknownst to me, he had called earlier and wanted to set up and order a birthday cake for me being a special day.
We started off with the famous garden salad that we love along with the breadsticks. Always bring them home for the next day as we asked for seconds.
We chose the pizza frittos. But before I got to finish my first serving of the salad, here it comes an by the time we got to eating the frittos, it was cold but did not complain. I chalked it up as being very crowded and a rush to get us out the door. We took our time.
Then came our main-husband ordered the grilled chicken which did not include what is stated on the menu described. Still good he says but will not order again. For me, I ordered the Steak Toscano which the herbs definitely overpowered the steak taste. Besides, not being "medium", it was also dry. Took that home also to rinse off the herbs on top and heat up.
Then came what supposed to be my birthday cake he ordered ahead of time and was told at the front walking in, it was my wife's b-day and please have the cake ready.
Nada!! My husband was so embarrassed and not a surprise anymore when the waitress came to our table what we would like for dessert. Husband was trying to tell her it is special today trying not to blow it but then came out and said he ordered a cake for my birthday. I might be making a mountain out of a mole hill but you know, communication between the server and what is said up front, is a lack of immensely!! When it did arrive and three servers sang Happy B-day, the cake was frozen and could not cut it. We laughed and took it home to thaw. We did notice the manager walking around during this time making his rounds visiting and asking the patrons how they enjoyed their meals. As we were leaving, he approached us and hubby did tell him about it-manager apologized then left. I think we are going back to other Olive Garden.
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