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“A gem”

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Courtyard Philadelphia Springfield
Ranked #1 of 1 Hotels in Springfield
Certificate of Excellence
Reviewed 24 February 2014

My husband was having surgery at a nearby hospital and I needed a place to stay that was close to the hospital. I made the reservation online based on the hotel's distance from the hospital. From check in to checkout, every staff person I encountered was friendly, helpful and caring. Every person at the desk greeted me every time I passed by and inquired about my husband. They had suggestions for where I could eat, knowing I was alone. The room was immaculate and housekeeping attended to every detail down to a fresh bar of soap each day. The fitness center was well equipped and even provided new headphones to use. They were flexible with checkout, since I did not know the date of discharge. The hotel is adjacent to a public country club which had good food and were willing to do takeout. I highly recommend this hotel. You can't go wrong staying here.

  • Stayed: February 2014, travelled as a couple
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1  Thank Patrick D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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114 - 120 of 131 reviews

Reviewed 19 February 2014

We stayed for 4 nights and are, overall, happy with the experience. The property is new construction, clean and pleasant. The lobby shop and market-restaurant are well equipped and the coffee is handy. The bed is comfortable and the decor reasonably attractive.

The only service complaint we've had is that our glasses for the room have not been replaced. Even after calling down to request them. The staff have, however, been flawlessly friendly and eager to help.

We selected the largest room available as we are a family of four-- 2 parents and two young children. The room was listed on the website as a one bedroom suite with a pull-out bed. We understood this to mean that the bedroom would have a door. It does not. It is one long room. The website text needs to be corrected to clarify this.

There are also a few things about the property that are less than ideal to me.
-the lack of a room divider in what is supposed to be a one bedroom suite.
-the windows don't open.
-the pool is clean but very tiny. If there were other kids in there it would be too crowded to enjoy.
-there aren't any closets, just a wardrobe with limited space to hang things.
-we can hear every step from the people staying the in room above us.

Room Tip: Request a room on the top floor.
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  • Stayed: February 2014, travelled on business
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Thank rkf211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2014

Called at last minute due to power outage at home. From first phone call to check out, found the staff wonderful and helpful in all respects. The room (standard with king bed) was spacious and very comfortable. Bed, bedding and pillows were excellent and very comfortable. Between the great bed and the black out curtains, we got an incredible night's sleep. The bathroom was very nice and has a shower that I want in my home. It was great!
Used the gym (small but adequate) and the pool (also small) and jacuzzi. My only complaint was that the pool area was too cool. It was 29 degrees outside, so I am sure it would have been challenging to warm it fully, but it was not warm enough to comfortably swim for very long.
Overall, it was a great experience that I would do again in a minute and would recommend to anyone.

  • Stayed: February 2014, travelled with family
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Thank attymart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew T, General Manager at Courtyard Philadelphia Springfield, responded to this reviewResponded 7 April 2014

What an amazing review! It's great to know that you were able to use many of the facilities within the hotel. We have made some adjustments to the heating unit in the pool area and we are able to maintain a more comfortable air temperature. Thank you for the feedback and we hope you will visit us again sometime.

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Reviewed 21 January 2014

Stayed in mid January 2014. New hotel. Great location near chain food options, easy to get to from Airport. Very nice, cheerful check in experience. Checked into two rooms early. Very clean room, comfortable bed, 2 Queens. Welcoming lobby with food, computers, comfortable spaces. Helpful front desk helped me print boarding passes. Breakfast in the morning was a la carte from a solid menu with everything from eggs to yogurt to pastries, and very good. Starbucks coffee.
Would definitely recommend this hotel for business or family travel with everything you need for a basic trip, in a beautiful, clean facility.

  • Stayed: January 2014, travelled with family
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Thank addie37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew T, General Manager at Courtyard Philadelphia Springfield, responded to this reviewResponded 7 April 2014

It is extremely rewarding to know that we were able to deliver a great experience for you. We have an amazing team that takes a great deal of pride in these review. Thank you for sharing your thoughts and we hope you will come back to see us soon.

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Reviewed 6 January 2014

Nicely decorated lobby with lots of comfortable space, even a café. Nice room with a great bed. The bathrooms are big and I love the oversized shower. Clean and comfortable. Friendly staff. It just had an overall good feel.

  • Stayed: January 2014
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Thank regina309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew T, General Manager at Courtyard Philadelphia Springfield, responded to this reviewResponded 7 April 2014

Thank you for the great review Regina! We have received a lot of great feedback regarding our beds, so it's nice to hear you enjoyed it as well. I'm glad we could exceed your expectations and I hope you will visit us again if you are back in the area.

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Reviewed 6 January 2014

Great new Hotel at the Springfield CC. Service and cleanliness was perfect. Hotel has a real modern vibe, and is located on the Golf Course. Bistro, and Bar at Hotel were perfect. Nice bedding and décor in the room. Definitely recommend!!

  • Stayed: December 2013, travelled as a couple
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Thank Matt M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew T, General Manager at Courtyard Philadelphia Springfield, responded to this reviewResponded 7 April 2014

Thank you for the review Matt! It's great to know you enjoyed the property and that our team was helpful. We appreciate that you would recommend us to others. We hope you will come back and see us again.

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Reviewed 25 December 2013

This hotel is almost brand new.. beautiful architecture blending with the restaurant/country club next door. The rooms were spacious, and well designed ergonomically and efficiently.The lobby is very inviting.

  • Stayed: December 2013, travelled with family
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Thank Rebecca B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew T, General Manager at Courtyard Philadelphia Springfield, responded to this reviewResponded 7 April 2014

Thank you for the great response! We are a new hotel and our team is working very hard to maintain the new hotel feel. We appreciate the recognition and hope you will come back to see us again in the future.

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Additional Information about Courtyard Philadelphia Springfield

Address: 400 W Sproul Rd, Springfield, PA 19064-2018
Region: United States > Pennsylvania > Bucks County > Springfield
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Springfield
Price Range: £135 - £234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Philadelphia Springfield 3*
Number of rooms: 92
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