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“Pleasant stay”

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Best Western Plus University Park Inn & Suites
Ranked #6 of 26 Hotels in State College
Certificate of Excellence
GreenLeadersSilver level
Reviewed 28 August 2014 via mobile

Stayed here on a family road trip. For folks who hate to gamble on hotel stays, this is a keeper. Nice, clean and comfortable. Breakfast leaves something to be desired, but you can find enough to get you by. Putting it in my saves.

Stayed: August 2014, travelled with family
Thank ceyana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JanetteR-SALES, Director of Sales at Best Western Plus University Park Inn & Suites, responded to this reviewResponded 4 September 2014

Thank you for the great reviews. We always welcome breakfast suggestions and make changes based on guest feedback. Our new pancake machine that makes pancakes in 60 seconds is one of the new additions. We look forward to seeing you the next time that you are in the area.

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Reviews (499)
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308 - 314 of 499 reviews

Reviewed 27 August 2014

Five year old property that is well maintained and comfortable. Easy to access from I99. Rooms are equipped with thermostatically controlled window AC units that are quiet. TV's are flat screen Samsung with HD channels. Bathrooms are clean and spacious. Rooms also have microwave and fridge as well as a decent desk. Breakfast was good, food was plentiful, fresh and hot.

Biggest weakness is the wifi which is free but very slow. I elected to use my Verizon data because the hotel system was too slow to keep up with my browser.

I would stay here again, and perhaps there is better wifi on other floors.

Stayed: August 2014, travelled as a couple
Thank DocFraud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JanetteR-SALES, Director of Sales at Best Western Plus University Park Inn & Suites, responded to this reviewResponded 4 September 2014

We appreciate the reviews and are glad to hear that you enjoyed most of your stay. We are currently upgrading our network systems to help with some of the wireless issues. Please feel free to let us know the next time that you are in the area.

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Reviewed 18 August 2014

We were initially pleased with the new lobby and friendly front desk person who offered to give us a rate better than the one we had booked for the next night. We had to add on to our reservation due to a travel emergency. The room was spacious but not entirely clean. There were long hairs on the walls of the tub/shower and a paper wrapper from an ice cream cone on the floor next to the bed. The shower curtain was not adequate to keep a ton of water from leaking onto the floor. The breakfast in the morning was a nice feature but was not pleasant or pleasing. Nothing tasted right - not the OJ, or the english muffins or the coffee. The worst part of our visit was the second night. There were guests staying in the room above us and the noise level from their room was ridiculous. We could hear every footstep - all night long. I've never experienced anything like this before even in very budget motels. I wish I could recommend this property but I just can't.

Room Tip: Stay on top floor for quiet.
See more room tips
  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank NHShorty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JanetteR-SALES, Director of Sales at Best Western Plus University Park Inn & Suites, responded to this reviewResponded 4 September 2014

We are so sorry to hear about this experience at the hotel. We will take all these reviews into consideration as we make changes based on guest experience like yourself. If you care to discuss any of these paticular situations further, please do not hesitate to call management directly at the hotel. Thanks for staying and we hope that you will give us a second chance.

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Reviewed 18 August 2014

Stayed here with my family for a Penn State Graduation. Great location if you want to be close enough but far enough away from the busy PSU scene. Rooms were spacious & very clean. I thought the room was advertised as 2 Queen beds but it was more like to King beds.. very roomy.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Troy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JanetteR-SALES, Director of Sales at Best Western Plus University Park Inn & Suites, responded to this reviewResponded 4 September 2014

Thank you so much for the great reviews about out hotel and our location. We are located 2-3 miles from PSU campus and only 2 exits from Beaver Stadium. This makes and ideal location with less noise from the downtown area. We hope to see you again in your next visit to Happy Valley.

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Reviewed 16 August 2014 via mobile

We arrived late in the evening and was greeted by a friendly front desk person. We checked into our room which was a suite to find many disappointing things. After going out for dinner we prepared the sofa bed for our two children. Once the sofa bed was opened we found dried blood in many spots on the mattress cover. We called the front desk to have them come up and change it. While waiting for them to come up and change it we grabbed the pillows from the closet and found the pillow covers to be covered in yellow stains as well. A very nice lady came to the room and apologized and immediately changed the cover and brought up fresh linens for us to use. Later that evening we noticed that where the refrigerator and microwave counter were sat a pile of rotten cheerios and other unknown food items all left rotting. The items were under the counter along side the carpet where it appeared someone had not vacuumed and cleaned from the last guests in the room. The next morning we went to the front desk to explain what we found and asked that it be cleaned. The gentlemen at the desk seemed to not really care and stated the cleaning service would get to it when they could. Some other things that were more of an inconvenience included no bathroom fan, a much smaller pool than it appeared in the pictures, and only one tv in the room. Overall we have to stay another night as our room is already paid for and it is often hard to find another hotel accommodation for a family of 6 on short notice. We are very disappointed in the Saturday morning staff and with how dirty the room is. We will not be staying with this Best Western again! I hope that other families with children take caution when staying here.

Stayed: August 2014, travelled with family
Thank Halarioushil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JanetteR-SALES, Director of Sales at Best Western Plus University Park Inn & Suites, responded to this reviewResponded 18 August 2014

We are very sorry that you had this experience with us. As you can see from other reviews, this is not typical of our hotel. This review will be taken very seriously as we address it with the housekeeping staff that was assigned to your room. Please feel free to call us directly if you would like to discuss this situation further.

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Reviewed 13 August 2014

Very pleased with the whole Best Western Plus University Park, State College, Pa experience.. Our room was very clean and comfortable. The staff was very helpful. Our room rate was discounted because we were there for surgery at Mount Nittany Medical Center the next morning. It was a great experience. We would stay there again if the need arose.

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Susan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JanetteR-SALES, Director of Sales at Best Western Plus University Park Inn & Suites, responded to this reviewResponded 14 August 2014

Thank you so much for the feedback. We do offer discounts to anyone visiting Mt. Nittany Medical Center. Thank you for letting other travelers know about this. It can be hard traveling for medical needs. I am sure future travelers appreciate this information. Please let us know the next time you are in the area.

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Reviewed 11 August 2014

The room was very clean and the location to the town was perfect. It's right across from the Nittany Mall which is also a plus. The staff explained the room's "green" features in detail. They also gave good advise and things to do and where to eat. WiFi was free with no password, more places need to do this!

  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Jason H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JanetteR-SALES, Director of Sales at Best Western Plus University Park Inn & Suites, responded to this reviewResponded 14 August 2014

Thank you so much for the great reviews. We are so glad that you enjoyed your stay and look forward to your next visit to the area.

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Additional Information about Best Western Plus University Park Inn & Suites

Address: 115 Premiere Dr, State College, PA 16801-7329
Phone Number:
Region: United States > Pennsylvania > State College
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in State College
#4 Romantic Hotel in State College
#5 Business Hotel in State College
#16 Family Hotel in State College
Price Range: £57 - £233 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus University Park Inn & Suites 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Best Western Plus University Park Hotel State College
Best Western Plus University Park Inn And Suites

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