Edward and Maggie did their best to help on my last minute trip... the best customer service I've seen... very attempted and king staff.. they provide a 5 star customer service!
I travel a lot been in hotel more the 100 times during the year for business and I can say is a "customer service" I give them a 10
Now is a hotel "the Lobby" is very welcome the only bad things is the property is on urgent need of an update.in the rooms (I've been there 4 times) they are all old and bad condition only good thing on room was the plasma tv..., way too much light in the room making unable to sleep when the sun rises early morning or if you're on need to sleep during the day... toiletries, curtains, linens are on terrible and cheap conditions and I have seen more qualities even on motels...
The hotel has potential for to be the best on the area..., Great Location and Amazing Staff, we can see they expended a lot in the lobby and forgot to make what really matters a comfortable, nice looking, well functioning and update air conditioning, quality toiletries etc.
- Official Description (provided by the hotel):
- 150 room full service hotel in the heart of downtown State College, PA. One block from Penn State University. Comfortable, relaxed atmosphere, restaurant, bar, room service, excellent location. ... more less
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- Also Known As:
- Atherton Hotel State College