First of all, the ladies in the front desk is very rude and unkind. When checking in, they don't explain anything about the car parking and just yelling that pulling out my car from the valet area. Who can park the car in the parking lot when checking in? I did know later that the hotel offer the parking space in the parking deck, because the lady didn't explain anything about the parking when checking in.
And wireless Internet is very unstable and often disconnected. The hotel even do not offer wired Internet. If you want to use laptop for your business or leisure, please avoid this hotel.
I asked the front desk to fix Internet connection, they told me that I have to make a phone call to AT&T by myself to fix the problem. They told me that they have nothing to do with the access Problem. It is very strange to me that Internet acces is not the responsiblily of the hotel service.
So I made a phone call to AT&T at 877-929-7678. I spent 10 minutes to contact the service representative and get answers that I have to contact local service at 888-888-7520. So I gave up to use Internet in this hotel.
Am I a customer of this hotel of woker of this hotel to fix their problem? Why they are nothing to do with the services in the hotel? I think ther have to work for services to the customers.
- Official Description (provided by the hotel):
- The Nittany Lion Inn is a Penn State landmark, rich in history and tradition and a proud member of the National Trust Historic Hotels of America. Our AAA Four Diamond rated property is located on the campus of The Pennsylvania State University, serving as a travelers’ haven and a popular gathering place for Penn State alumni. ... more less
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- Also Known As:
- Nittany Lion Hotel State College
- Nittany Lion State College