This is a property that has great potential, but isn't quite "there" yet. The grounds were even prettier than I expected, lovely plantings everywhere, and very well maintained. We enjoyed sitting on the chairs outside and taking in the view of the farmland in the distance and admiring the pretty setting. I wish I could say that about the rest of the property. We had booked a King Deluxe room for two nights, which was advertised on their website as being remodeled and updated, with a separate sink area, etc. Instead, we were given a room that was totally outdated, like something from the 60's or 70's. The worst part about it was the old A/C unit. It was loud, and got even louder as the night went on, which meant we didn't get much sleep. We were given the room we should have had the next night, and it was much, much better . . . as advertised, remodeled/updated, bigger, and a quiet A/C unit, but only after much confusion about whether our new room was ready - it was after 3:00. No offer of compensation was offered, either. Another guest was complaining about the dangerously hot water which was hard to control (we had that in the original room -in both the sink and shower), and he actually burned his foot from it. He complained that they didn't adjust his bill to comensate him for it. The breakfast was good, but it was so disorganized and so loud, with dishes clanging. . . people were walking in with no one to greet them, not realizing they could go ahead and seat themselves, and waiting around, then looking to find someone in charge. The pool was small, but nice, but the spa tub was definitely not clean, (murky water) so we didn't even think about getting in. Also, they let the used pool towels pile up and overflow. It was a pleasant surprise to see two hot air balloons overhead while we were lounging at the pool. By the way, we did hear the desk clerk tell another guest that they were still in the process of updating the rooms. I would suggest that you contact the hotel directly to make reservations, and to specifically request an updated room, or I think you will be disappointed, and may lose a night's sleep. Maybe once they improve the rest of the rooms and become a little more organized, it will be the kind of place it really should be. Our experience could have been wonderful with a few improvements.
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- Also Known As:
- Clarion Inn Historic Strasburg Hotel Strasburg
- Historic Strasburg Hotel
- Historic Hotel Strasburg
- Netherlands Inn And Spa
- Historic Strasburg Inn
- Clarion Inn Historic Strasburg Inn PA - Lancaster County