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“Good hotel, very nice staff”

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Radisson Hotel Philadelphia Northeast
Ranked #1 of 6 Hotels in Trevose
Reviewed 23 December 2013

We spent a short weekend getaway in Philadelphia area,We picked the hotel because of my club Carlson rewards and good prior experience.We were 2 families-4 adults and 3 kids. the check in was fast and efficient, We were upgraded for bed and breakfast package. the pool was warm and clean, the rooms were quiet and clean. good amenities.breakfast was more then average with great service.

  • Stayed: December 2013, travelled with family
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1  Thank danielson_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Radisson Hotel Philadelphia Northeast, responded to this reviewResponded 29 December 2013

Dear Danielson_8,

Thank you so much for your feedback about the hotel We are so glad that you and your family stayed with us. We value all guest feedback. We are so glad that you and your family enjoyed your stay. We hope that you will consider us again in the future.

Sincerely,
Radisson Hotel Philadelphia Northeast

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905 - 911 of 1,128 reviews

Reviewed 19 December 2013

My stay at the Raddison was great.Especially since I wasn't familiar with the brand.I didn't know what to expect. And when I arrived it was more than I expected.The rooms were clean, the staff was very friendly and helpful.The Bistro's food was good.I will definitely go bk soon.

  • Stayed: December 2013
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Thank MissTys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Radisson Hotel Philadelphia Northeast, responded to this reviewResponded 29 December 2013

Dear MissTys,

Thank you for telling us about your stay with us. We appreciate all of your feedback. Thank you for your kind words about the Bistro. We value all guest feedback and will pass it on to our staff. Thank you for your time. We hope to see you again in the future.

Sincerely,
Radisson Hotel Philadelphia Northeast

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2013

I recently stayed at this location and had my vehicle broken into. The passenger window was smashed in and a printer I had in my vehicle vandalized. When I went to report the incident to the hotel security and asked if they could review their security cameras to see if the perpetrators could be identified. I was surprised to learn that they have no security cameras in their parking lots. In addition this is not their first incident such as mine. I filed a vandalism and theft report and as of today over two weeks later I have yet to hear from the hotel in a written or verbal format. My vehicle was parked for less than 6 hours from time of check in to when I returned to my vehicle. Based on the behavior of this hotel I would say they do not care about their customer.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with this hotel
2  Thank glenn l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlsonRezidor, Online Customer Support at Radisson Hotel Philadelphia Northeast, responded to this reviewResponded 29 December 2013

We apologize that our management team has not contacted you regarding the vandalism situation. We would like to discuss this situation further. Please contact Carlson Customer Care at your earliest convenience.

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Reviewed 17 December 2013

This was the first time I've stayed at a Radisson Hotel, I was in PA for business and I actually was checked into a different hotel about a mile or so away. I had to check out and into the Radisson. I was very pleased with the décor and the quality of the hotel lobby, restaurant and other amenities. I was a bit disappointed with my room which was located at the end of the hallway on the 3rd floor tucked away in the corner. While I believe I was placed in this location for quite this was not the case as my heating unit roared and sputtered throughout the night every time I attempted to increase the temperature setting. Needless to say I was quite cold, gratefully there were sufficient blankets in the room. I should have complained to the front desk but I decided to suck it up. Otherwise my stay was enjoyable, the onsite restaurant is a bit pricey but the food is good. I will be staying again this week and for my future trips as well.

  • Stayed: December 2013, travelled on business
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Review collected in partnership with this hotel
1  Thank RoadAngler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Radisson Hotel Philadelphia Northeast, responded to this reviewResponded 23 December 2013

Dear RoadAngler,

Thank you for telling us about your stay with us. We are sorry that you were not completely satisfied. If you ever have issues please bring to us. We are more than happy to make our guests happy. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you so much for your time. We hope that you will consider us again in the future.

Sincerely,
Radisson Hotel Philadelphia Northeast

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Reviewed 17 December 2013

Very good place to stay. Clean. Nice pool. Friendly staff. Would go back. Convenient to PArx Casino and shopping. The food was a reasonable price and of good value. Front desk was very helpful. Will definitely be going back.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with this hotel
1  Thank Angie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Radisson Hotel Philadelphia Northeast, responded to this reviewResponded 23 December 2013

Dear Angie S,

Thank you for telling us about your stay with us. We hope you and your family enjoyed your stay in Philly. We will pass this good feedback to our staff. They always enjoy hearing comments about their service. Thank you for your time. We hope to see you again in the future.

Sincerely,
Radisson Hotel Philadelphia Northeast

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Reviewed 17 December 2013

Very nice place. Clean comfortable and comparable to other Radisson's I have stayed at. It is easily accessible, Staff was very pleasant. Great value. Did not find it to be noisy or shop worn as some of the other reviews mentioned.

Stayed: November 2013, travelled as a couple
Thank NYEMUG1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Radisson Hotel Philadelphia Northeast, responded to this reviewResponded 23 December 2013

Dear NYEMUG1,

Thank you for telling us about your stay. We really appreciate your feedback. We will pass it on to our staff. We hope that you will consider us again in future visits to the area.

Sincerely,
Radisson Hotel Philadelphia Northeast

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Reviewed 12 December 2013

I stay at this hotel quite regularly, we have a showroom nearby, and I have to say it never disappoints! The staff is friendly and courteous, not to mention it is by FAR the best hotel in the area! I will be staying here again in about a month!

  • Stayed: November 2013, travelled on business
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Review collected in partnership with this hotel
Thank MariyaK971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Radisson Hotel Philadelphia Northeast, responded to this reviewResponded 23 December 2013

Dear Mariya,

Thank you so much for your feedback about the hotel. We are so glad that you will be returning to the hotel. We really value your feedback and will pass it on to our staff. Thank you for your time. We hope to see you again in the future.

Sincerely,
Radisson Hotel Philadelphia Northeast

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Hotel Philadelphia Northeast

Address: 2400 Old Lincoln Hwy, Trevose, PA 19053-6805
Phone Number:
Region: United States > Pennsylvania > Bucks County > Trevose
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Trevose
Price Range: £85 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Hotel Philadelphia Northeast 3.5*
Number of rooms: 274
Official Description (provided by the hotel):
Boasting an outstanding location in historic Bucks County just minutes from downtown Philadelphia and the famous Sesame Place Theme Park, our hotel is an excellent accommodation choice for both business travelers and vacationing families. During your stay at the Radisson Philadelphia Northeast, take advantage of conveniences like free Wi-Fi, a well-equipped fitness center, a heated indoor/outdoor swimming pool, the on-site Atrium Bistro and a lounge. Enjoy easy access to Parx Casino and the Franklin Mills Mall as well as Philly attractions like the Liberty Bell Center, the National Constitution Center and the Betsy Ross House when you choose the Radisson, a Sesame Place-preferred hotel. 100% Non-smoking facility ... more   less 
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Also Known As:
Radisson Philadelphia Northeast
Radisson Hotel Trevose
Radisson Trevose
Trevose Radisson

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