As I work for a travel company, of course I look at tripadvisor to check out hotels. This was not worth the stars it is rated. It started out poorly, as we were not so much as looked at upon arrival, much less greated. Once Brittany finally did greet us, she informed us that our king size bed was a "special order" and they were sold out, and that I had a double bed. My order was not a special order, especially when signing the "no smoking policy" and it showed that I ordered a room with a king. No enjoy your stay, no I'm sorry we can't accommodate. Nothing. As we walked toward the elevator all I could smell was chlorine. I'm well aware that indoor pools tend to smell stronger, however, the odor was so overwhelming I felt nauseated. I firmly believe the hotel is no-smoking now, however, I'm sure that it was once a smoking hotel as near every elevator and hallway there is a strong smoke smell that no new paint can cover. They might want to rethink new carpet and a facelift. The furniture in the room was lovely, however the popcorn ceiling, 90s wallpaper and carpet leave something to be desired. As did the sleep number beds that did not work-which was the main reason for us booking the hotel. It was not operator error, as we have a sleep number at home. Extremely disappointed in this entire experience.
- Official Description (provided by the hotel):
- Boasting an outstanding location in historic Bucks County just minutes from downtown Philadelphia and the famous Sesame Place Theme Park, our hotel is an excellent accommodation choice for both business travelers and vacationing families. During your stay at the Radisson Philadelphia Northeast, take advantage of conveniences like free Wi-Fi, a well-equipped fitness center, a heated indoor/outdoor swimming pool, the on-site Atrium Bistro and a lounge. Enjoy easy access to Parx Casino and the Franklin Mills Mall as well as Philly attractions like the Liberty Bell Center, the National Constitution Center and the Betsy Ross House when you choose the Radisson, a Sesame Place-preferred hotel. 100% Non-smoking facility ... more less
- Reservation Options:
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- Also Known As:
- Radisson Philadelphia Northeast
- Radisson Hotel Trevose
- Radisson Trevose
- Trevose Radisson