This most recent experience with Red Roof Inn will be my last. I stayed here two times within a span of a week for work. The first time I got in really late. This chain loves to boast that it is 100% smoke free, yet My room reeked of cigarette smoke. I get very bad migraines when I smell smoke on an ongoing basis, and the chemical that they spray to try and cover up cigarette smell also gives me migraines. They didn't have any more rooms with king beds, so I had to sleep in a double bed with my husband and our dog;NOT comfortable. The second time, when I checked in I make it clear that I needed a smoke-free room, and requested a king bed. The employee happily told me that I had reserved a room with two double beds, so they couldn't accommodate me. I told him the last time I stayed here I was first given a king bed. His comment was that since I had booked through a "third party" (aka hotwire), that he wasn't able to change the room to a king sized bed for me. I have NEVER had a hotel tell me such bull before. they just couldn't switch the bed size?; preposterous!! I didn't feel like arguing though, so I figured I'd deal with the cramped situation one more time. Naturally, the room I was given smelled like smoke. So I got a room two doors down that....STILL smelled like smoke. It wasn't quite as strong of a smell, so I just slept with the window open (did I mention it was 23 degrees and there was a snow storm happening all night?). I also noticed a disgusting stain on the bed spread. And an infestation of ants! Gross and completely unacceptable. If you can afford to stay anywhere else, please do so.
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- Also Known As:
- Red Roof Inn Philadelphia Trevose Hotel Trevose
- Red Roof Inn Trevose
- Trevose Red Roof Inn