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“Clean, comfortable, affordable” 5 of 5 bubbles
Review of Red Roof Inn Washington

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Red Roof Inn Washington
Ranked #11 of 20 Hotels in Washington
Gaithersburg
Level Contributor
59 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Clean, comfortable, affordable”
5 of 5 bubbles Reviewed 6 August 2014

Comfortable beds, an easy chair, free wifi, a fridge and microwave, a nice flat screen tv with good reception. It's affordable and they welcome my small dogs. Right off the highway, so it is convenient too. And there is fresh coffee in the office.

  • Stayed August 2014, travelled solo
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rhonda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
i0048, General Manager at Red Roof Inn Washington, responded to this review, 11 August 2014
I want to thank you for taking the time from your busy schedule to share your experience on TripAdvisor. Your comfort and satisfaction is our number one priority and I am happy to read that we exceeded your expectations. I will share your review with the entire staff as it serves as recognition to a job well done and encouragement to continuously improve upon our service.
We too are very proud and excited with our newly renovated rooms. Thank you again for sharing your experience and we hope you visit us soon.
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139 reviews from our community

Traveller rating
    34
    46
    27
    18
    14
See reviews for
33
31
17
27
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Portland, Oregon
Level Contributor
62 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed 3 August 2014

It's always a challenge to travel with a pet and we're grateful Red Roof is pet friendly. We just thought that $99 a night was a bit pricey since there's no breakfast and the room was VERY small though it had been reno'd with hardwood floors and a nice sink.

Stayed August 2014, travelled as a couple
Helpful?
Thank Dustyduo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
i0048, General Manager at Red Roof Inn Washington, responded to this review, 11 August 2014
Thank you for your comments about your stay with us. While we certainly understand your concerns about our rates, we do monitor our rates and feel that we are very much in line with our competitors. We do strive to provide each guest a clean, comfortable room, great service at good rate. Thanks for noticing the changes with our renovation and we look forward to your next stay with us.
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Bidwell, Ohio
1 review
3 of 5 bubbles Reviewed 2 August 2014

The customer service from Darlene was exceptional. After calling here and speaking with her, I was able to book specific dates and times over an extended period that other hotels in the area were unable to accommodate. The room is clean and spacious and has all the amenities that I desire. I am very pleased with everything.

  • Stayed August 2014, travelled on business
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank Eric H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
i0048, General Manager at Red Roof Inn Washington, responded to this review, 11 August 2014
Thank you for your comments. We were happy to read your positive comments about our hotel as well as the service of our staff member. We take pride in the quality of our hotel and in delivering the highest level of service. We look forward to your next stay at the Washington Red Roof Inn..
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Florence, Kentucky
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 27 July 2014

I was just driving until I got tired and chose this location due to "all new rooms" billboards. Room was updated, comfortable and clean. Even though I stopped late there was room in the large well-lit parking area. Easy to get to from the highway and there are a couple restaurants and a drug store nearby. I would stay again if I drove through this area.

  • Stayed June 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Deborah109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
i0048, General Manager at Red Roof Inn Washington, responded to this review, 11 August 2014
Thank you so very much for taking time from your schedule to post a positive review. We are delighted that you enjoyed your stay with us. It has been our goal to exceed our guest’s expectations and by reading your comments, we were successful. Your comments are very much appreciated. Again, our sincerest thanks and we look forward to serving you again in the near future.
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1 review
5 of 5 bubbles Reviewed 25 July 2014 via mobile

Our room was clean. The staff was helpful. We request a few things and they fulfilled each request. Property was clean. Very pet friendly @ no extra charge. Thank you to the staff!!! We will stay at a Red Roof in the future.

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tom R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
i0048, General Manager at Red Roof Inn Washington, responded to this review, 11 August 2014
Thank you for taking time to give us such a nice compliment. I was also very pleased that my GSR made you feel so welcome and accommodating. It is our goal to exceed your expectations. We look forward to seeing you again soon and thank you for choosing Red Roof Inns!
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Indianapolis, Indiana
Level Contributor
63 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 21 July 2014

Ran out of energy and had to find a place to stay for the night, this Red Roof popped up on the horizon! The hotel was fine, I did not have any problems at all. The room was clean, the bed was comfortable. Typical Red Roof, no breakfast bar, just coffee which was fine. I'd stay here again if and when the occasions arises.

  • Stayed July 2014, travelled on business
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank DonCheeks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
i0048, General Manager at Red Roof Inn Washington, responded to this review, 22 July 2014
Thank you so much for staying at our Red Roof Inn Washington property and taking the time to write the review of your experience. Guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 11 July 2014 via mobile

Checked in late as we were traveling to NY. Billboards right outside of Washington advertise "All New Rooms" but that is a scam! Not only was our room not updated but it was filthy. The carpet was dirty and had the previous guest's toenail clippings on the floor. There were stains on the bedding, torn fabric on chairs. The bathroom was updated but had not been cleaned sufficiently. Air unit has no labels so you can't tell how to turn the air or heat on. Don't stay here!

Stayed July 2014
Helpful?
1 Thank Timplus5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
i0048, General Manager at Red Roof Inn Washington, responded to this review, 15 July 2014
Thank you for your feedback on your recent stay at the Red Roof Inn-Washington, PA. We appreciate customers who take the time to tell us how we can better serve them. Please accept my sincere apology for the inconvenience you experienced the carpeting as well as the sheets and chair. Currently my staff and I are working diligently to correct the above items, insuring that our guests have a great experience while staying at our property. Thank you again for your feedback. I hope that you decide to give Red Roof Inn another try so that we can show you that your experience was an exception rather than the rule.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Red Roof Inn Washington

Property: Red Roof Inn Washington
Address: 1399 West Chestnut Street, Washington, PA 15301
Region: United States > Pennsylvania > Washington
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#1 Best Value Hotel in Washington
Price Range (Based on Average Rates): £
Hotel Class:2 star — Red Roof Inn Washington 2*
Number of rooms: 111
Reservation Options:
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Also Known As:
Red Roof Inn Washington, Pa Hotel Washington
Washington Red Roof Inn

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