After running the gauntlet of smokers out front, the heavily tatooed, purple haired desk clerk told me my reservation was cancelled by Choice Hotels because they didn't have a double-double room available. When I later called the Choice Hotels customer service line to complain, I was told someone at the hotel had cancelled the room about an hour after I tried to check in. I now have a formal complaint lodged with Choice Hotels. At least they didn't charge me for getting my room cancelled after the deadline had passed. They actually did us a favor. We ended up staying at the very nice Springhill Suites about 1/2 mile down Lebanon Church Road.
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- Also Known As:
- Comfort Hotel West Mifflin
- West Mifflin Comfort Inn