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“excellent”

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Comfort Inn-Pocono Mountain
Ranked #2 of 6 Hotels in White Haven
New York City, New York
1 review
“excellent”
5 of 5 bubbles Reviewed 1 September 2013

overall wonderful experience . staff very friendly . i also have to mention a housekeeper named joyce cleaned my room nicely , sweet personality , she is definitly an asset to your company . i will be returning again .

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank crystal c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heatherwaltz, General Manager at Comfort Inn-Pocono Mountain, responded to this review, 15 September 2013
Crystal C ~

Thank you for taking a moment to write a survey about your recent stay at Comfort Inn Pocono Mountain. I will be sure too give a big Kudos to Joyce! Guest satisfaction is very important to myself and all my team members. Its nice to let them know they are appreciated and there efforts do not go unseen.

We look forward to your next visit to the Pocono Mountains!

~Heather
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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167 reviews from our community

Traveller rating
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    19
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • Arabic first
  • English first
  • Any
English first
New Castle, Delaware
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 17 August 2013 via mobile

I stay here couple times a month, doing Marcellus Shale business. They welcome me & Bailey( Springer Spaniel) with BIG smiles and complimentary water & snacks in our room ,everytime. They always inquire as to how we've been and make check in and our stay( usually 2 days) comfortable and pleasant. I'd recommend to any traveler, especially business travelers. Great access to several interstates, making travel to anywhere in the Southern Tier of Pa. a breeze!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heatherwaltz, General Manager at Comfort Inn-Pocono Mountain, responded to this review, 15 September 2013
John E ~

Thank you for your kind words, we all look forward to your arrival and seeing Bailey! We know how much he enjoys his bagel..:) Hope you are enjoying the end of your summer.

See you soon!

~Heather
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Susquehanna, Pennsylvania, United States
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 14 August 2013

We have stayed at this Comfort Inn in the past and were impressed then with the staff as we were this time. The check-in was efficient, with no problems even though we arrived after 9PM. The Hotel provides coffee, tea and hot coco in the lobby 24 hrs. When I went to get coffee, the night desk clerk, said that he would refill the decafe thermos with fresh coffee if needed. I assured him that my husband drank "high test" all the time. The king size room was clean, with a comfortable side chair with ottoman, a desk, and a large screen modern TV. Bathroom was also very clean. The wireless internet was easy to get on with our I Pad. Bedding is very comfortable. Breakfast was very good with a choice of items, including waffles. The seating area was clean and the surroundings were pleasant. The staff at the desk and buffett were very friendly. Check-out was a breeze, I would definitely recommend the hotel and return without hesitation.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Jean K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heatherwaltz, General Manager at Comfort Inn-Pocono Mountain, responded to this review, 15 September 2013
Jean K ~

Thank you for taking a moment to write a review for your recent stay at the Comfort Inn Pocono Mountain! Its nice to hear the positive and I am happy to hear you enjoyed your stay!!! I will be sure to pass along your review to my Team Members!

We look forward to your next visit to the Pocono Mountains, be sure to stop by to say hello.

~Heather
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Naugatuck, Connecticut, United States
2 reviews
4 of 5 bubbles Reviewed 31 July 2013

Our family only spent the night, but it is a very easy on and off the highway/interstate. Quiet and clean. Breakfast was very nice and a lot to offer. Rooms were clean and beds were comfortable . Staff was polite and attentive.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heatherwaltz, General Manager at Comfort Inn-Pocono Mountain, responded to this review, 15 September 2013
Jennifer S ~

Thank you so much for your review, guest satisfaction is very important to myself and all my team members. I will definitely pass along your review to motivate them to keep up the good work.

We look forward to your next visit to the Pocono Mountains!!!

~Heather
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doylestown, Pennsylvania
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 30 July 2013 via mobile

My family and I stayed at this Comfort Inn on July 26 and 27th. The staff was amazing and took the time to help you with whatever you needed despite the fact they were so busy. We had the king suite sized room which was very clean and spacious. I am a choice hotel member and would recommend this hotel to everybody. I especially thank Frank, Katie, Lauren and Heather for their exceptional customer . service. We will certainly be staying again.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heatherwaltz, General Manager at Comfort Inn-Pocono Mountain, responded to this review, 31 July 2013
Mark W

On behalf of all my Team Members, it was an absolute pleasure meeting you. We were happy to assist you with your reservations, just give us a call any time you are in need of a getaway to the Poconos!!!

~Heather
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cleveland, Ohio
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 29 July 2013

I have stayed here 4 different times now and have always been pleased. The rooms are very large and clean and the staff is great. I love the free breakfast and the convenient location to the many great things to do in the area!

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Ed F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlantic City, New Jersey
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 17 July 2013

Odor of cigarette smoke upon entering the lobby. But did not smell smoke elsewhere. Room had no odor. Room was spacious and had refrigerator and microwave. Decor was what you would expect at this price point lodging chain. Breakfast had a better variety than expected. Waffles, eggs, bacon, yogurt, fresh fruit. Pretty good coffee too. Indoor pool was nice but not as heated as I expected. Even the kids complained it was cold. Game room was yucky, but the business center across the hall looked very nice. Free wi-fi worked good for the few minutes I logged on with my kindle fire. Would stay again if in the area and the rate was good.

Upon checking into room, I noticed a very large recycling bag in hall full of beer cans. Also saw groups checking in later with coolers. Was a little worried about there being party groups but we had a quiet night so I don't know if they were far enough away or if the walls are thick.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rachelkw99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn-Pocono Mountain

Property: Comfort Inn-Pocono Mountain
Address: Route 940 at 1-80 and I-476, White Haven, PA 18661
Phone Number:
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > White Haven
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in White Haven
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn-Pocono Mountain 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Comfort Inn-Pocono Mountain Hotel White Haven
Comfort Inn White Haven
White Haven Comfort Inn

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