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“CRAP!”

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Mountain Laurel Resort & Spa
Ranked #6 of 6 Hotels in White Haven
Reviewed 30 July 2013

So, I'm embarrassed to say that I used to own a timeshare here before upgrading to a newly developed sister property down the road. i chose to rent a room here for the week because im out here for work and decided to make it a mini vacation with the kids. It used to be much nicer back in 2004-2005. Everything has since went downhill! Its like a ghost town inside! the bar used to be packed with many guests and entertainment, but nothing now! its not even open daily anymore! The rooms are infested with big ants! The linen is disgusting, so my advice is to bring your own! Everything is very outdated! The lobby is acceptable because it gives you that throwback mountain feel, but the rooms are disgusting! I informed the front desk of the filfth left under the beds by housekeeping, and the huge ants, and all I got was relocation two rooms down the hall and the same experience when I walked in the door! Unless you plan on hanging outside your entire stay, don't let the low nightly cost to stay here appeal to you because you will regret it. :(

  • Stayed: July 2013, travelled with family
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5  Thank Tasha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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377 - 383 of 501 reviews

Reviewed 8 July 2013

About all we can say about out abbreviated stay here is that the desk personnel were very pleasant and helpful. We were booked for a week and left after 3 days.Dark, dingy, and not well maintained either out or inside. This was a timeshare bonus deal. The ultimate was when we got home and after a week of finding bites discovered bedbugs. Not a pleasant experience from beginning to end. My recommendation would be tear it down and build a new one or get new management to upgrade it.

Room Tip: There isn't any good tip for here.
  • Stayed: June 2013, travelled as a couple
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3  Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2013

Stayed for a week in timeshare. This is like stepping back into 1980. No real services at hotel but free mini golf, tennis, archery, pool, bocce. Very quite and Kelly at the fron desk was great. Decor is clean but dataed. We had a room on mountain side so was nice. Mini kitchen and room was clean and functional. We got to use split rock when we wanted so it activies were we wanted busy we drove the 10 mins. Overall. Simple place to stay and quite

  • Stayed: June 2013
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1  Thank marino family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2013

Don't be fooled by the pictures on their webpage, the place is a dump. This resort is in deep financial trouble so not much has been done to it to make it nice. They want to charge you for using more than one roll of toilet paper and charge you for basic things like the coffee and tea that is in the room. The lake is just a puddle due to the fact according to the staff it developed a leak and they haven't been able to plug it. the rooms look like they haven't been redone since the 70s. The Mini Golf is a bit overgrown and can be accessed only from a one lane gravel road. Both the indoor and outdoor pools though they are clean need lots of repairs to the masonry. The beds are lousy and the matress on the sleeper sofa is shot. Granted the enterance is well maintained, but once you turn the corner to get to the rooms the parking lot is full of craters and the landscaping is a bit overgrown. The staff was not surprised that we were unhappy and also told us the resort is in recievership and the bank is basicly investing the bare minimum in the property. Granted it looks like this was at one time a beautiful place but it has been allowed to decay into a shadow of what it once was. Maybe when the property goes up for auction a investor with enough money to restore the resort will buy it. Till then Ihave no intention of returning.

  • Stayed: June 2013, travelled with family
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2  Thank HFWNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2013

Our room was neat and clean. The interior was definitely dated but nothing in bad shape. Just realize if you go here and most places in the Poconos that you are miles from any chain stores or restaurants - very remote. However, the mountains and state parks were beautiful. The gym, pools, mini golf and walking path were great. The courts had weeds growing up. Archery was rough looking. No horse back riding or paddle boats. Wondering if they are planning to remain open as the rooms and activity center only had out of date old, old VCR tapes and players. There are supposedly DVD players available. The paddle boats are no more. Lots of workers but limited occupancy. No longer has a restaurant on site. They could do some minor things to really help this place IF they plan to continue.

Room Tip: Need access to a massage therapist even if you make appts and they travel to you. It has potential...
  • Stayed: June 2013, travelled with friends
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1  Thank Kathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2013

This was our first trip to the Mountain Laurel Resort. We read a lot of reviews, some good, mostly unfavorable, so I was a bit concerned. I was pleasantly surprised, the rooms were clean, the kitchen was well stocked (even soap for the dishwasher that worked!), the pool was clean and comfortable and not overly chlorinated, the staff was friendly and helpful, check in was quick and smooth. We went with friends to a large group event, hundreds of people, and the service remained excellent the whole weekend. I would definitely go to the Mountain Laurel again!

Room Tip: the one bedroom suite had a fully equipped kitchen so we could make our own meals, we had several di...
  • Stayed: May 2013, travelled with friends
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2  Thank BetsyTBrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2013

What a great place. The staff was really friendly, it was an incredibly good deal, and our one bedroom suite looked out over a rolling green lawn. The room had a full, well equipped kitchen. They have a large pool and great hot tubs. We thoroughly enjoyed our stay, and will be back!

Room Tip: Ask for one with a view of the outdoor pool.
  • Stayed: May 2013, travelled as a couple
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4  Thank Camilla S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mountain Laurel Resort & Spa

Address: 81 Treetops Drive, White Haven, PA 18661
Phone Number:
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > White Haven
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 6 Hotels in White Haven
Price Range: £61 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Mountain Laurel Resort & Spa 2*
Number of rooms: 175
Reservation Options:
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Also Known As:
Mountain Laurel Resort And Spa
Mountain Laurel Hotel White Haven
Mountain Laurel White Haven
Mountain Laurel Resort Spa

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