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The Woodlands Resort, An Ascend Collection Hotel
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Reviews (1,040)
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Reviewed 8 July 2012

This was a nice hotel and the first time we stayed there. Bed was very comfortable along with the pillows. Only thing we did not care for was the pedestal basin in the bathroom. Good place to stay.

  • Stayed: June 2012, travelled as a couple
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1  Thank mimsi444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 16 July 2012

Thanks so much for taking the time to review our property! Your comments have been passed on to management and our owners - please come back and see us the next time you're in the Wilkes-Barre area!

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Reviewed 6 July 2012

Cheers to the entire staff of the Woodlands Inn / Wilkes-Barre, PA. It’s clearly apparent the organizational standards are understood, and welcomed by the entire group of specialists who truly recognize the value of a satisfying customer experience.
Best regards,
Gerald W. Stasik

Room Tip: What you ask for, you will receive.
  • Stayed: July 2012, travelled as a couple
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2  Thank Gerald S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 16 July 2012

Thanks so much for taking the time to review our property! We appreciate your kind words, and hope to see you again soon!

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Reviewed 4 July 2012

Arrived here for a one night stay for a wedding reception. A clean hotel with friendly staff. One of the best hotel bar/s I've been in for awhile. The only thing holding me back from a 5 rating are the shower heads. Brand new sparkling Kohler's that trickled out a little stream of water. Call me picky but I like to be blasted by a fire hose when I travel, not have a bottle of water dumped on my head.

  • Stayed: June 2012, travelled with friends
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2  Thank Fes1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 6 July 2012

Thanks so much for taking the time to review our property! We hope to see you again the next time you travel to Wilkes-Barre.

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Reviewed 26 June 2012

Absolutely the the best! Every thing is clean and sparkling. The staff was great, so friendly like they new you. harry from maintenance left a great impression with us. He alwys had time to answer any questions and offer to help you. He always had a smile and was so funny. The views there are like no other hotel. Complimentary hot breakfast were fullfilling. Very relaxing, just what we needed. There is an atmosphere of serenity no matter what kind of day. Highly recomend. We will go back. Thank You to All at the Woodlands


Don and Terry

  • Stayed: June 2012, travelled as a couple
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3  Thank TerryMandell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 6 July 2012

Thanks so much for taking the time to review our property! Your kind words about our staff have been passed on to them, and are much appreciated. Keep us in mind for a romantic getaway, fall foliage in autumn, and skiing in the winter - there's always something to do at The Woodlands... We can't wait to see you on your next trip to the area!

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Reviewed 18 June 2012

STAFF - Amazing! When we arrived 1 hour early for check in and our suite was not ready, the hotel offered us either another room to "settle in" while the suite was prepared for a slightly different suite. Given we had 4pm spa appointments (and two dogs) they tried best to accommodate us - and DID! Just Amazing.

Grounds, food, bars, staff - AMAZING. Cannot wait to return.

  • Stayed: June 2012, travelled as a couple
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4  Thank brymat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 6 July 2012

Thanks so much for taking the time to write a review! I'm glad that we were able to accommodate you (and your pets!) We hope to see you on your next trip to Wilkes-Barre.

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