You get what you pay for here. A decent room to sleep in. It's nothing special. It's convenient for the mall and like less then 5 mins to the arena. This is my second time there, think I'll try somewhere new next year. The staff are nice. The hotel smells of cheap stale cigarette smoke though. Our room was none smoking and didnt smell, but as soon as you walk in that's all you get. My two issues are that one it's hard to get in and out of. There's an island out front so you have to drive up the street and turn around in the TGIF parking lot to get back in. The other is the cleaning manager. Both times we have been a little late (15mins) checking out and he's banging on our door by 10 after saying you were to be gone by 11. I understand if you are an hr late but 15-20 mins isn't bad. It's not like the hotel is over booked by any means.
As I first stated if you want a clean bed to sleep in then your good. Anything else forget it.
We apologize for the inconvenience on your most recent stay, we do our best to give guest enough time to checkout as in this case we failed both times. Thank you for taking the time to post your review and your concerns will be addressed. Hope you give us another chance when you are in the area.
We stayed for one night Jan 3rd 2014,
Price was ok, the hotel is old, rooms are big and clean
Washroom was clean
Matress and pillows were good and no bugs !!
Breakfast was very basic
Heather is noisy
No flat screen
Thank you for taking the time to post your review, we were glad to hear that our hotel was clean and comfortable. Have safe new year and hope to see you in the future.