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Days Inn by Wyndham Wilkes Barre
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Reviews (632)
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3 - 8 of 632 reviews
Reviewed 4 weeks ago

find another option... don't stay here... location was good.. hotel was old and dated and dirty
bathroom was old and dirty... felt the need to look around before putting luggage down.. felt dirty and it was dirty... i even checked for bugs.. did NOT see any. We stayed but will not stay on future visits to area.. overpriced..

  • Stayed: May 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank efou751575
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric H, Front Office Manager at Days Inn by Wyndham Wilkes Barre, responded to this reviewResponded 3 weeks ago

Thank you for your review of the Days Inn in Wilkes-Barre. Let me first apologize for your perception of our hotel, but you may want to check again to make sure you're posting this at the correct place. Our hotel was just remodeled complete with new carpeting, mattresses, bedding, beds, furniture, and lighting. Just to clarify, the entire hotel underwent this process aside from the front lobby, which is being done in June of this year. We do not have a pay option for breakfast, so I'm not sure where you got that from, our breakfast is free to every guest at our hotel. Have a wonderful summer.

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Reviewed 30 April 2018

All the staff we met we very nice, and the room was clean. There was just this lingering cigarette odor. I believe there are still smoking rooms in this hotel. Being a non-smoker I noticed it right away, but I got past it. Some fresh paint and maybe new hall carpet would likely do the trick. Lots of nearby restaurants.

  • Stayed: April 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank SFlurry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric H, Front Office Manager at Days Inn by Wyndham Wilkes Barre, responded to this reviewResponded 6 May 2018

Thank you for taking the time out of your day to post a review of our hotel in Wilkes-Barre. I apologize that your stay was not to the expectations that Wyndham expects. We have dealt with the issue of the smoke smell, and sincerely apologize for that. We do have smoking rooms in the hotel, and unfortunately some guests take advantage of non-smoking rooms. We do hope you give us another chance the next time you're in the area.

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Reviewed 28 April 2018

The room was well prepared and clean. Staff was friendly. They offered free breakfast. The heart shaped jacuzzi tub was fantastic, but we wish it had lighting above it (or if it had lighting, the switch was easier to find). Thanks for the comfortable stay on our weddi ng night.

Stayed: April 2018, travelled as a couple
Thank Arrrielxo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric H, Front Office Manager at Days Inn by Wyndham Wilkes Barre, responded to this reviewResponded 6 May 2018

Thank you so much for your review of our hotel in Wilkes-Barre. I'm so glad to hear that you enjoyed your stay with us. There is lighting above the Jacuzzi tub, and we have marked it now for easier access. If you ever stay with us again and you have any questions about your room please call the front desk so that we may assist you. I wish you a happy marriage, and a wonderful summer.

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Reviewed 25 April 2018

Stayed here because it was convenient for my reasons, Breakfast lacking and room rate was a bit pricey. I have stayed here before and room rates keep going up. I was an individual I don't think this place would be ideal for a family.

  • Stayed: April 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank njnumis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric H, Front Office Manager at Days Inn by Wyndham Wilkes Barre, responded to this reviewResponded 27 April 2018

Thank you for your review of our hotel in Wilkes-Barre. I'm sorry that you found our free breakfast lacking. We do offer a variety of free items in the morning including, Fresh Fruit, Donuts, Bagels, English Muffins, Hard boiled eggs, and yogurt. We also have cereal, and a pancake machine. All of this of course is included in our price, along with the highest speed Wi-Fi that is provided in Wilkes-Barre. Our rooms were just renovated as well as the exterior of the property. As for not being ideal for a family, we have high chairs, pack-n-plays and multiple venues around our hotel that cater to just that. I'm sure if you looked around at other hotels in the area you would find, that with the free amenities we offer, our price is very competitive. Thank you again for your review and have a wonderful rest of your spring.

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Reviewed 22 April 2018

At first we weren't sure about this motel...lobby is dingy and actually smelled weird (not in a good way!).

Rooms appear to have been recently refurbished. The bed was comfortable. Bathroom quite dated and exhaust fan super noisy. View from window: burned up chair sitting in parking lot! Ok.....

We just wanted a comfortable place to sleep. That's what we got!

Stayed: April 2018, travelled as a couple
Thank VACanuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eric H, Front Office Manager at Days Inn by Wyndham Wilkes Barre, responded to this reviewResponded 25 April 2018

Thank you for taking the time to post a review of our hotel in Wilkes-Barre. I'm sorry that you didn't enjoy your stay with us to the degree that we strive for. Our lobby is due for a renovation which is happening in the coming weeks to match the renovations that we've already done to our rooms. If you decide to stay with us again, please inform the front desk if there is a problem with your room and we will do our very best to make it right. As for the chair, we had a rather rowdy guest damage our furniture and have since taken care of that situation. Thank you again for your review and have wonderful spring.

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