We live about 45 miles from Wilkes-Barre. Every so often, we go there to shop. The Friendly's is one of our "go-to" restaurants. It's conveniently located by the mall and has ample parking.
The menu is limited - certainly, less extensive than Perkins. The food is good, but not a knock-out. Prices are about what you would expect for a coffee shop. In short, it's an okay restaurant.
The highlights: free balloons for the kids (my 6 year old daughter loves them) and the kid's menu includes drink and an ice cream dessert (also a hit with my daughter) with the meal.
On our most recent trip, we were seated promptly; the staff was very friendly and our waitress was very personable. The food was good - my wife very much liked her Asian salad, my sandwich was fine, and my daughter liked her lunch.
We did notice that the restaurant had a musty smell, something we had not noticed on prior visits. While the restaurant was clean, it is aging and could stand a little fresh paint outside.
Friendly's is what you would expect from a coffee shop - good food at a reasonable price. That's enough for us to return every once in a while.