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“Great stay in Wilkes-Barre”

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Hilton Garden Inn Wilkes Barre
Ranked #4 of 20 Hotels in Wilkes-Barre
Certificate of Excellence
GreenLeadersSilver level
Cortland, United States
2 reviews
“Great stay in Wilkes-Barre”
Reviewed 6 January 2014

The hotel lobby was so inviting with its double sided fireplace. It was all decked out for Christmas. The room was very clean and neat. The bed was extremely comfortable. There was a shuttle between the hotel and the casino which made it very convenient for us. Also, the location of the hotel is great - in the midst of shopping and restaurants.

  • Stayed December 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jacqueline S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel W, Manager at Hilton Garden Inn Wilkes Barre, responded to this review, 8 January 2014
Thank you very much for the comments about your experience! I am happy to hear that our decorations were welcoming for you and that you enjoyed a comfortable stay with us! We appreciate your loyalty and hope to see you again in the future! Safe travels!
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655 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • Any
English first
Staten Island, United States
1 review
Reviewed 6 January 2014

We stayed at this hotel on New Year's Eve and checked out New Year's Day. We selected it because of its proximity to the Mohegan Sun Casino. There was a convenient shuttle service to and from the casino. Our room was great; no problems. Next day's breakfast was an extensive buffet for $8.95 a person. Food was great. Would recommend this hotel to anyone staying in the area.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel W, Manager at Hilton Garden Inn Wilkes Barre, responded to this review, 8 January 2014
Thank you very much for taking the time to share your experience! I am very happy to hear that our team members took such good care of you while you were in the area. The Mohegan Sun Casino is open year round; it can make some great memories! We hope to see you again soon!
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Southold, New York
2 reviews
Reviewed 5 January 2014

I thought the price was reasonable for our needs. Needed easy on/off hotel stay for the night. A great night sleep!!!! onto our destination after a wonderful breakfast. did not stay long enough to take advantage of all what the hilton had to offer.

  • Stayed January 2014, travelled with family
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Maureen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel W, Manager at Hilton Garden Inn Wilkes Barre, responded to this review, 8 January 2014
Thanks so much for staying with us during your recent trip to Wilkes-Barre! I am so glad to hear you had a great stay at our hotel and we’re honored to be considered one of your top hotel choices! We look forward to seeing you at the Hilton Garden Inn Wilkes-Barre soon!
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boston ma
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 January 2014

found two rooms on the fourth floor unsatisfactory at checkin due to smoke ridden, then given a room on the first floor by the exit. Fan in bath broken, bathroom smelled like mold/mildew. This door has smokers stand outside the window of room 124 and smoke so smoke comes into room. Restaurant staff excellent, however and nice lobby.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank beenherethere23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel W, Manager at Hilton Garden Inn Wilkes Barre, responded to this review, 8 January 2014
Thank you for taking the time to write us concerning your most recent visit. I’m so sorry that you weren’t satisfied with your stay. Our hotel is non-smoking and therefore our smoking guests have designated smoking areas outside the hotel. I have shared your comments with our maintenance team so that we can address the fan and ventilation issues in your guest room. I have also spoken with our housekeeping department regarding the smell in the bathroom and this issue was addressed immediately. I apologize again for the discomfort and inconveniences during your stay. This is not the norm for our property, we hope that you will give us another chance as you travel through the area. Thank you again for your feedback, safe travels.
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Gilford, NH, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 January 2014

Comfortable bed, quality linens, fridge, microwave, fitness, pool, internet access, super shower all for a decent price. The room was spotless and spacious. We'd definitely stop here next time we pass through. Breakfast was fresh and varied but I would not recommend dinner.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Bonita C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel W, Manager at Hilton Garden Inn Wilkes Barre, responded to this review, 8 January 2014
Thank you for finding us on TripAdvisor! We love that you enjoyed your stay! Please come back and see us soon, we are constantly trying to improve in all areas and most recently we have made changes to our dinner service that are leading us in a new and wonderful direction. We hope that the next time you are here in Wilkes-Barre you will give our dinner another chance!
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Arlington, Virginia, United States
2 reviews
Reviewed 3 January 2014

I stayed at the Hilton Garden Inn in Wilkes-Barre, PA and was very pleased with my experience. The Garden Sleep System bed alleviated my chronic low back pain and now I'm considering buying a bed like this for my home. The made to order breakfast was very tasty and convenient in the dining room. Room service on a stormy night was very welcome and good. I will definitely stay at this hotel again when I'm in the area visiting family.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Andrea V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel W, Manager at Hilton Garden Inn Wilkes Barre, responded to this review, 8 January 2014
When visiting the Wilkes-Barre Hilton Garden Inn we want you to feel as comfortable as possible. We are happy that you enjoyed your stay with us and all the conveniences of the Hilton Garden Inn Brand!
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New London, Connecticut
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 January 2014

The Hilton Garden Inn in Wilkes Barre, PA is a welcoming restful hotel. It is exceptionally clean, quiet and friendly. The hospitality snacks in the lobby are better than average. The rooms are standard size yet very clean and well cared for. The location near the Arena is a plus as is the ease of getting on and off the highway. The nearby shopping area has a variety of restaurants for dining choices. The in house breakfast was quick and quite good. For travelers looking for good value, friendly service and a good nights rest, this hotel provided us with all three.

  • Stayed November 2013, travelled as a couple
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Helpful?
Thank vonicec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel W, Manager at Hilton Garden Inn Wilkes Barre, responded to this review, 8 January 2014
Thank you for your kind words of praise, our team works very hard to make each of our guests feel like they are in a home away from home. At the Hilton Garden Inn Wilkes-Barre, no need is too small and no comfort is neglected. I am pleased that you found the area so accommodating as well, the many restaurants, local shopping venues and the Mohegan Sun Casino make this an excellent place for travelers of all types.
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Additional Information about Hilton Garden Inn Wilkes Barre

Property: Hilton Garden Inn Wilkes Barre
Address: 242 Highland Park Blvd, Wilkes-Barre, PA 18702-6768
Phone Number:
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Wilkes-Barre
#5 Romantic Hotel in Wilkes-Barre
#5 Family Hotel in Wilkes-Barre
#6 Business Hotel in Wilkes-Barre
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Wilkes Barre 3*
Number of rooms: 123
Official Description (provided by the hotel):
Welcome to the Hilton Garden Inn Wilkes Barre hotel. Enjoy the convenient location off Pennsylvania I-81 at Exit 168 in the Township Marketplace, next to the Mohegan Sun Arena at Casey Plaza, and minutes from Mohegan Mohegan Sun Pocono Downs. This inviting Wilkes Barre hotel boasts an ideal location in the Pennsylvania Pocono Mountains close to industrial parks, skiing, golf, racing and white water rafting. From our oh-so-comfortable Serta Perfect Sleeper beds, to fresh cooked-to-order breakfast, and complimentary high-speed WiFi, our Hilton Garden Inn hotel in Wilkes Barre has everything you need for a successful stay. Savor American favorites at the Garden Grill Restaurant & Lounge or grab a quick takeaway snack from the 24-hour Pavilion Pantry(R). Choose from an array of refrigerated and microwaveable items to prepare with your convenient, in-room microwave. Enjoy all the comforts of home including a refrigerator, microwave, Keurig coffeemaker, dual-line phones with voicemail and data ports, and complimentary cable channels Host a meeting or event, for up to 80 people, in our flexible meeting space and stay connected in the complimentary business center at our Wilkes Barre hotel. Unwind after a long day with a swim in our heated indoor pool and spa, or work out in the fitness center. See the best of what the Poconos and Montage Mountain have to offer by staying with us during your trip to Wilkes Barre, PA. ... more   less 
Reservation Options:
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Also Known As:
Hilton Garden Inn Wilkes Barre Hotel Wilkes-Barre
Hilton Wilkes-Barre
Wilkes Barre Hilton Garden Inn

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