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“Standard Garden Inn”

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Hilton Garden Inn Wilkes Barre
Ranked #4 of 21 Hotels in Wilkes-Barre
Certificate of Excellence
GreenLeadersSilver level
Reviewed 2 June 2014 via mobile

The idea behind this class of hotel this similar to that of the Holiday Inn Express. It is a no frills place to stay with a clean comfortable room. The cleaning staff is excellent. The front desk does have some lapses in concentration and some have said the same thing. I did stand for about 5 minutes at 8:30 a.m. On a Sunday with no one around which is kind of strange. But overall it is a good hotel. Plenty of dining options around and Cracker Barrel Red Robin and a sushi restaurant all in the same shopping center. Also a Starbucks for coffee or pick up pastries at Walmart.

Stayed: June 2014, travelled solo
Thank Ken P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this reviewResponded 3 June 2014

Hello Ken P,
Thank you for your recent TripAdvisor comments. The Hilton Garden Inn Wilkes-Barre takes pride in offering great amenities for its hotel class. A few hi-lights are the Garden Grille Café where breakfast, dinner and libations are available. Additionally we have a Pantry stocked with your favorite snacks and beverages. We will address the Front desk lapses so future guests encounter a greater positive experience. Safe Travels!

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458 - 464 of 728 reviews

Reviewed 30 May 2014 via mobile

I have stayed at many Hilton Gardens in a lot of different cities. This one was clean and well run.
The rooms are adequate and the staff is very friendly and accommodating. They always go out of their way to make sure you are comfortable.
However at almost 200 dollars a room I am not sure I would stay at this location again.

Stayed: May 2014, travelled on business
1  Thank Scobra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this reviewResponded 2 June 2014

Dear Scobra,
Thank you for your recent TripAdvisor comment. We were glad to read your very positive comments concerning the cleanliness and staff friendliness. Our staff truly enjoys exceeding every guest’s expectations. Safe Travels!

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Reviewed 30 May 2014

Hotel greta location for Whitewater Classic Soccer Tournament. Hotel staff extremely helpful and accomodating to soccer team. Soccer team stayed in this hotel for 2 years and look forward to coming back next year

  • Stayed: May 2014, travelled with friends
    • Value
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    • Sleep Quality
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Review collected in partnership with Hilton Garden Inn
Thank Ben R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this reviewResponded 2 June 2014

Hello Ben R,

We truly appreciate you choosing the Hilton Garden Inn Wilkes Barre as your team hotel venue. We value all of our guests including the kids and looking forward to welcoming you back next year. We also wish your team the very best in the future. Good luck.

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Reviewed 26 May 2014

Wonderful hotel. Great staff. Clean. Rooms are very nice with a keureg in every room. Good location. Right off of I-81. Bar/ restaurant in hotel. Next door is Mizu suchi, the best suchi restaurant in town.

The only downfall are the new adjustable foam beds. I don't like them. I can't sleep well in them. My back aches in the morning. I am sure some people love them, but they are not for me.

If you like this type of bed, this is the hotel for you.

Stayed: May 2014, travelled on business
1  Thank MarkfromDallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this reviewResponded 27 May 2014

Dear MarkfromDallas,
Thank you for taking the time to give us a positive review during your recent stay. Our staff was excited hear your comments related the clean rooms, great staff and yes every room has a Keurig brewer. We apologize the bed did not exceed your expectations during your stay. They do have an adjustable knob located on the side to fluctuate the firmness. Safe Travels.

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Reviewed 22 May 2014

We stay at the Hilton Garden in Wilkes-Barre, PA every time we visit our daughter at King's College. It's in a great location (off parking lot of WallMart, Starbucks, Cracker Barrel, Red Robin. It's across the street from the Mohegan Sun Arena were graduation was held. Hotel staff polite, nice. Rooms clean. Everything you expect from a Hilton. Nice touch with cookies and lemonade in afternoon for when you return to your room!

  • Stayed: May 2014, travelled with family
    • Value
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Review collected in partnership with Hilton Garden Inn
1  Thank Barbara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this reviewResponded 27 May 2014

Hi Barbara M,
Thank you for you your recent Trip Advisor comments. Our location is ideal to use a starting and ending point for all your Wilkes Barre travels. We are also glad to read our staff was courteous and the rooms were clean. We look forward to welcoming you back in the very near future.

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Reviewed 20 May 2014

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
Thank Richard C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this reviewResponded 21 May 2014

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Reviewed 20 May 2014

Very clean room and hotel. Staff friendly and helpful. Breakfast was very good, plentiful, and priced right. Convenient to shopping area and restaurants. Good value for the prices charged for room and breakfast.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
1  Thank Rebecca M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this reviewResponded 21 May 2014

Dear Rebecca M,
We truly appreciate your very positive comments about your recent here at the Hilton Garden Inn – Wilkes Barre. Having a clean room is always important and the staff here takes great ownership to ensure expectations are exceeded. As well as, breakfast is always filling and pleasing. What separates us from our competitors is that breakfast is prepared daily with fresh ingredients. Safe Travels for you and your family.

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Additional Information about Hilton Garden Inn Wilkes Barre

Address: 242 Highland Park Blvd, Wilkes-Barre, PA 18702-6768
Phone Number:
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Wilkes-Barre
#5 Romantic Hotel in Wilkes-Barre
#5 Family Hotel in Wilkes-Barre
#6 Business Hotel in Wilkes-Barre
Price Range: £91 - £159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Wilkes Barre 3*
Number of rooms: 123
Official Description (provided by the hotel):
Welcome to the Hilton Garden Inn Wilkes Barre hotel. Enjoy the convenient location off Pennsylvania I-81 at Exit 168 in the Township Marketplace, next to the Mohegan Sun Arena at Casey Plaza, and minutes from Mohegan Mohegan Sun Pocono Downs. This inviting Wilkes Barre hotel boasts an ideal location in the Pennsylvania Pocono Mountains close to industrial parks, skiing, golf, racing and white water rafting. From our oh-so-comfortable Serta Perfect Sleeper beds, to fresh cooked-to-order breakfast, and complimentary high-speed WiFi, our Hilton Garden Inn hotel in Wilkes Barre has everything you need for a successful stay. Savor American favorites at the Garden Grill Restaurant & Lounge or grab a quick takeaway snack from the 24-hour Pavilion Pantry(R). Choose from an array of refrigerated and microwaveable items to prepare with your convenient, in-room microwave. Enjoy all the comforts of home including a refrigerator, microwave, Keurig coffeemaker, dual-line phones with voicemail and data ports, and complimentary cable channels Host a meeting or event, for up to 80 people, in our flexible meeting space and stay connected in the complimentary business center at our Wilkes Barre hotel. Unwind after a long day with a swim in our heated indoor pool and spa, or work out in the fitness center. See the best of what the Poconos and Montage Mountain have to offer by staying with us during your trip to Wilkes Barre, PA. ... more   less 
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Also Known As:
Hilton Garden Inn Wilkes Barre Hotel Wilkes-Barre
Hilton Wilkes-Barre
Wilkes Barre Hilton Garden Inn

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