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“Seems like a newer property, easy access”

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Hilton Garden Inn Wilkes Barre
Ranked #5 of 20 Hotels in Wilkes-Barre
Certificate of Excellence
GreenLeadersSilver level
Dayton, Ohio
Level Contributor
122 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Seems like a newer property, easy access”
Reviewed 18 July 2014

The location is easy as others have said, and a lot of amenities are near by. The property seems newer and so everything works, nice fitness center. I do wish foam pillows were made available. Staff is great.

Green Features: There was a recycling bin in the lobby, but not the divided small bin in the room I always look for and expect from Hilton properties.
  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank BGBeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review, 22 July 2014
Hello BGBeth,
Thank you for your recent comment. Our location is ideal for access to I-81 as well as local businesses and establishments. We also appreciate your comment about our staff. The team here is readily available to exceed every guest’s expectations. We have also recently enhanced our recycling efforts here and hope to add the in-room option in the near future. Safe Travels!
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639 reviews from our community

Traveller rating
    367
    167
    60
    35
    10
See reviews for
207
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37
159
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • Any
English first
wilkes barre, United States
1 review
Reviewed 17 July 2014

This is a great place to stay for the value. The rooms are renovated but the ventilation system is not. The beds are super comfy and the cooked to order breakfast is the best deal. We had to switch our rooms due to the airconditioning malfunction and it was noisy when it came on but otherwise the place is wonderful quiet and easy to get to.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sharon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review, 20 July 2014
Hello Sharon L,
Thank you for the positive comments. One of the many benefits at Hilton Garden Inn is the cooked to order, freshly prepared breakfast. We know a great night’s sleep is also very important and were glad to read your comments concerning how comfy the bed was. We do apologize for the ac noise and will address it appropriately. Thank you again for the feedback and look forward to welcoming you back in the very near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hellertown, United States
1 review
Reviewed 16 July 2014

Very nice hotel with many restaurants nearby and a great sushi restaurant right next door. The hotel is in sight of the traffic light at the interstate exit. There is also a shopping center beside the hotel in case you need anything.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kenneth O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review, 20 July 2014
Hello Kenneth O,
Thank you for your recent Trip Advisor post and positive comment. Guests agree that our location is superior especially with restaurants, shopping and access for Interstate-81. Safe Travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Long Island, NY, United States
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 July 2014

We were in town a couple of weeks ago for an event in the Poconos. This hotel was a good location for us, with a comfortable, spacious room. It is within walking distance to a restaurant, and easy driving distance to several more. The room was very spacious, that's what we felt drove it above average for other hotels with a similar cost.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Elisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review, 14 July 2014
Hello Elisa H,

Thank you for your recent TripAdvisor post. We were glad to hear how comfortable your stay was. Also, we do have a great location with easy egress from I-81 as well as local establishments. Safe Travels!
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Atlanta, Georgia
Level Contributor
94 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 9 July 2014

Three stars is probably grade inflation. It deserves no more than 2 and a half. The staff is nice and they try hard even if they are not aways effective. Overall, the hotel was fine for a couple of nights, especially given the lack of really great alternatives in the area. The room was clean enough to stay in, but not exceptionally clean. The bed was not that comfortable. There are few creature comforts here. The workout facility was small but fine for my purposes. The indoor pool was okay to entertain the kids for a short period. When we were at the hotel, carpets were being replaced, so it felt like living in a construction zone at times. It did not cause a real problem, but it was less than ideal, and I was surprised that the hotel did not do something for us (beyond just charging us the full price).

  • Stayed June 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank TravelMasterJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review, 12 July 2014
Hello TravelMasterJ,

Thank you for recent comments. We appreciate the detail input and always strive to exceed our valued guest’s expectations. We apologize for the inconvenience of the new carpet install during your stay. I am excited to mention the work is completed and have received many great comments on the new look. Thank you again for your review of the Hilton Garden Inn Wilkes Barre.
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Hummesltown, United States
Level Contributor
6 reviews
4 hotel reviews
Reviewed 8 July 2014

As expected, my most recent stay was another great experience. The friendly staff and clean rooms make this my hotel of choice when I'm in the area. The location is great, the breakfast was good and the drinks from the bar were nice and cold.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Edwin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review, 12 July 2014
Dear Edwin S,
Thank you for your recent review of our hotel. Our staff was excited to read we exceeded your expectations. Our Garden Grill Restaurant is always serving up fresh meals and friendly smiles. We look forward to seeing on your next visit. Safe Travels!
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Fort Lauderdale, Florida
Level Contributor
273 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 7 July 2014

Stayed there on an overnight to NY, very nice, did not use a lot of their services, but rate reasonable and very clean, friendly front desk - the food was a little better than average. - but the service was very good and friendly .

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bubba086
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian W, General Manager at Hilton Garden Inn Wilkes Barre, responded to this review, 12 July 2014
Hello Bubba086,
Thank you for your recent TripAdvisor review. We appreciate the positive comments concerning the cleanliness, staff friendliness and service. We look forward to welcoming you back to the Hilton Garden Inn Wilkes Barre in the very near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Wilkes Barre

Property: Hilton Garden Inn Wilkes Barre
Address: 242 Highland Park Blvd, Wilkes-Barre, PA 18702-6768
Phone Number:
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Wilkes-Barre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Wilkes-Barre
#5 Family Hotel in Wilkes-Barre
#5 Romantic Hotel in Wilkes-Barre
#6 Business Hotel in Wilkes-Barre
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Wilkes Barre 3*
Number of rooms: 123
Official Description (provided by the hotel):
Welcome to the Hilton Garden Inn Wilkes Barre hotel. Enjoy the convenient location off Pennsylvania I-81 at Exit 168 in the Township Marketplace, next to the Mohegan Sun Arena at Casey Plaza, and minutes from Mohegan Mohegan Sun Pocono Downs. This inviting Wilkes Barre hotel boasts an ideal location in the Pennsylvania Pocono Mountains close to industrial parks, skiing, golf, racing and white water rafting. From our oh-so-comfortable Serta Perfect Sleeper beds, to fresh cooked-to-order breakfast, and complimentary high-speed WiFi, our Hilton Garden Inn hotel in Wilkes Barre has everything you need for a successful stay. Savor American favorites at the Garden Grill Restaurant & Lounge or grab a quick takeaway snack from the 24-hour Pavilion Pantry(R). Choose from an array of refrigerated and microwaveable items to prepare with your convenient, in-room microwave. Enjoy all the comforts of home including a refrigerator, microwave, Keurig coffeemaker, dual-line phones with voicemail and data ports, and complimentary cable channels Host a meeting or event, for up to 80 people, in our flexible meeting space and stay connected in the complimentary business center at our Wilkes Barre hotel. Unwind after a long day with a swim in our heated indoor pool and spa, or work out in the fitness center. See the best of what the Poconos and Montage Mountain have to offer by staying with us during your trip to Wilkes Barre, PA. ... more   less 
Reservation Options:
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Also Known As:
Hilton Garden Inn Wilkes Barre Hotel Wilkes-Barre
Hilton Wilkes-Barre
Wilkes Barre Hilton Garden Inn

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