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All reviewswindow seatfront deskqueen suitewaffleshard boiled eggsclose to mohegan sun casinothin wallsroom was cleanwaffle makerhot tubcontinental breakfaststaff was friendlystay there againone night stayvery nice hotelthe breakfast areafridge and microwave
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Reviewed 15 July 2014

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Vince N, General Manager at Microtel Inn & Suites by Wyndham Wilkes Barre, responded to this reviewResponded 7 August 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 15 July 2014

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 14 July 2014

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 13 July 2014

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 12 July 2014

On 7/9/2014, we checked into the Wyndham Microtel hotel in Wilkes-Barre PA.
We were there for a 2 night stay so that we could be with my Daughter on 7/10/14 & 7/11/14 at Wilkes-Barre General Hospital. She was undergoing a "Double Mastectomy" ( Breast Cancer! ) the morning of 7/10/14.
After visiting her, at home, the evening of 7/9/14, we went to the hotel. I told the desk clerk why we were there and that, if he could, we'd love a "Quiet Room" because we were getting up at 3:00 AM to go to the hospital.
He gave us Romm 407! Two of my other daughters arrived later and were given Room 403! They also let the clerk know why they were there. Both rooms were quite nice and very new! Only one year old.

These rooms; 403 & 407, are on the back of the hotel! Route 81 is about 250 feet from the hotel at that point! This is a "Major Highway" in PA travelled by thousands of trucks! It is also on a downhill grade in one direction! This means most trucks use their "Engine Brakes" when going downhill right outside those windows! Even without "Engine Brakes"; the truck noise alone was overwhelming! Actually; you believe that the trucks are In the Room"!!!! These trucks travel Route 81 24 hours a day!
You may have guessed; by now, that there is no possible way to sleep when these assigned rooms seemingly have truck traffic coming through them all night long!!!
So, all 4 of us, in two different rooms, got about 2 to 3 hours of sleep after going to bed before 9:45 PM!!!! We actually didn't need alarm clocks since you were awake every 3 to 4 minutes of the night!!!
Outrageously Horriblel location for any hotel. Shame on you, Wyndham!

I would have given this hotel a rating of "Terrible"; except that almost every other clerk was excellent! One even made my wife and daughters bagels with butter and offered to brew fresh coffee when we were leaving at 5:00 AM to go to the hospital. Those folks deserve "EXCELLENT" ratings. Not the hotel' itself nor the check-in clerk; who totally disregarded the fact that we needed some rest ( maybe 5 to 6 hours ) so we could be there for my Daughter and their Sister when she was having her "CANCER" operation!!!!

Thank God that the 8 hour operation went well and she is now recovering at home. We will know, for sure, if she is "Cancer Free" in about two weeks.

Additionally; the WI-FI is terrible and the TV only worked for one of the two days!!! We weren't there to have a "Vacation" so I pretty much disregarded these faults.

But; PLEASE, I beg of you out there; STAY SOMEWHERE ELSE even if it may cost a bit more!!!!

Room Tip: Don't choose any room at this hotel!!!!
  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank WDWBILLY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vince N, General Manager at Microtel Inn & Suites by Wyndham Wilkes Barre, responded to this reviewResponded 7 August 2014

Thank you very much for taking your time to let us know about your recent visit with us. We are sorry to hear that your stay was not up to your standards due to the room location. We do have rooms that face both highways most of our suites do face the highway. If you would like to discuss your stay with us and let us know what we can do for you during a future stay please call the hotel and ask to speak to myself or the assitant general manger Lou. We look forward to hearing from you.

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