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“Facility clean and friendly staff”

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Courtyard Reading Wyomissing
Ranked #3 of 7 Hotels in Wyomissing
Certificate of Excellence
Seymour
2 reviews
“Facility clean and friendly staff”
Reviewed 11 January 2014

We had the misfortune of having a minor accident on our way to the hotel. Upon arriving I couldn't open the passenger door. Much thanks to Evan Walton who went out of his way to get us to a body shop to temporarily repair the damage to enable us to open the door. Many thanks to Evan. Hotel was great with everyone being polite and very helpful.
Edward Konnik

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Edward K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Reading Wyomissing, responded to this review, 13 January 2014
Edward K,
We appreciate you sharing feedback from your visit to Courtyard Reading. It's unfortunate to hear you had a minor accident on your way to the hotel. I'm pleased to know that Evan's extra efforts added comfort to your situation and stay. I'll be certain to recognize Evan with a special commendation for his excellent service and sincere hospitality. We hope to welcome you back again soon. Thank you again for writing.

Sincerely,
Mark DiPiazza, General Manager
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240 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Greeley, Colorado, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 January 2014 via mobile

We booked two rooms separately, but the staff noticed both under the same name and gave us adjacent rooms. Both rooms were very clean with lovely decor. The bed was very comfortable and the facilities all seemed quite new. Staff was helpful (directions to a restaurant and provided a disposable razor) and the location was very convenient around Reading and Wyomissing. We will stay there again.

Stayed December 2013
Helpful?
Thank Linda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Reading Wyomissing, responded to this review, 13 January 2014
Linda C,
We're happy to have had you as our guest, and we're glad you enjoyed your stay with us at Courtyard Reading. It's fantastic to hear all the aspects that made for a comfortable stay. We look forward to extending our hospitality again on your next visit. Thank you again for your complimentary review.

Sincerely,
Mark DiPiazza, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
wash dc
Level Contributor
243 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 2 January 2014

Front desk was polite and helpful. Other than bed pillows that flattened to a pancake the room was comfortable and well equipped with a mini-fridge. The bathroom was spacious and clean. Exercise room was small but adequate and available 24 hours a day. The location was directly across from the VF outlet mall if you are interested in a shopping excursion.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank equinoxWashDc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Reading Wyomissing, responded to this review, 13 January 2014
equinoxWashDc,
Thank you for sharing feedback from your experience with us Courtyard Reading. We're pleased to know our clean, spacious, and comfortable accommodations made for an enjoyable stay. We hope you'll have an opportunity to visit us again in the near future. Thank you again for writing.

Sincerely,
Mark DiPiazza, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Knoxville
Level Contributor
100 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 30 December 2013

Conveniently located within walking distance of many downtown restaurants. Average arrival experience, average breakfast, clean rooms. Helpful staff. Roomy lobby with fireplace inside and outside. Slow elevators.

Room Tip: Top floor away from elevator
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank atjr1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Reading Wyomissing, responded to this review, 5 January 2014
atjr1,
We appreciate you sharing feedback from your experience at Courtyard Reading. I'm pleased to hear that our central location provided many restaurant options and conveniences for your travels. We hope you'll have an opportunity to visit us again in the future. Thank you once again for writing.

Sincerely,
Mark DiPiazza, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas
Level Contributor
215 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 20 December 2013

I have stayed here numerous times and I do get very good service from the staff. I go for the location, the very clean rooms however the beds have ben so uncomfortable I always wake up with a back ache. I keep going back hoping for a better bed but not a chance. I was going to stay two nights but stayed only one and went to York to stay in their new Marriott and it had a great bed! I go to Reading twice a year and will look for a new place to stay.

Room Tip: I don't hav a bad bck but their beds have given me trouble each time. If your back already gives...
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brucedog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Reading Wyomissing, responded to this review, 27 December 2013
brucedog,
Thank you for writing. We appreciate your continued patronage and sincerely apologize that we were unable to provide the exceptional stay and service that you deserve. Your feedback is important to us and I hope to speak with you directly regarding the issues you encountered during your stay. Please feel free to contact me at your earliest convenience to further discuss. We value your business and thank you once again for writing.

Sincerely,
Mark DiPiazza, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Long Island
Level Contributor
69 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 30 November 2013

They respectfully honored my free night from points! Very clean! Staff checking in and leaving were kind, welcoming, and polite. Thank you. Well kept and updated. Easy to stay with kids. Easy to find. Stayed after a trip to Koziar's Christmas Village.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kittykat8831
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Reading Wyomissing, responded to this review, 11 December 2013
kittykat8831,
We appreciate you choosing to stay with us after visiting Koziar's Christmas Village, and we thank you for writing a review. It's great to hear our clean accommodations and warm hospitality made for an enjoyable stay. We hope you'll visit us again in the future for more family fun. Thank you again for writing.

Sincerely,
Mark DiPiazza, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
phila
Level Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 18 November 2013

Recently stayed at the Courtyard for an overnight stay. Booked online. I can only say that I wish I would have and could have stayed longer! The quality of the front desk service and the facilities was are first class. A gem, to say the least. If anything, the parking is little challenging, but nothing that can't be overcome. The place was impeccably clean and well taken care of. I did not have the opportunity to sample the other amenities of the facility. The opportunity to walk to Viva is icing on the cake!

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PhillyTraveler123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Reading Wyomissing, responded to this review, 25 November 2013
PhillyTraveler123,
Thank you for sharing feedback from your stay at Courtyard Reading. We appreciate your kind comments regarding our clean accommodations and the excellent service you received during your stay. We hope you'll have an opportunity to return and experience all that our property has to offer. Thank you once again for your great review.

Sincerely,
Mark DiPiazza, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Reading Wyomissing

Property: Courtyard Reading Wyomissing
Address: 150 N Park Rd, Wyomissing, PA 19610-3009
Region: United States > Pennsylvania > Wyomissing
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Wyomissing
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Reading Wyomissing 3*
Number of rooms: 135
Official Description (provided by the hotel):
Among Reading and Wyomissing hotels, Courtyard by Marriott hotel stands above the rest! Experience the modern touches of our lobby where guests can mingle, relax and stay productive. Our thoughtfully appointed guest rooms offer a perfect place to work, relax, and recharge. Enjoy our fresh, plush bedding, modern and flexible spaces and well lit work space with free Wi-Fi at this Reading/ Wyomissing hotel. Unwind in our lounge, indoor pool, fitness center or by the outdoor patio firepit. This Reading, PA hotel is ideally located in Wyomissing Square and in walking distance to the VF Outlets, Viva Restaurant and downtown West Reading restaurants, shops, and entertainment. Other nearby attractions includes Reading Hospital and Medical Center, First Energy Stadium, Maple Grove Raceway, Alvernia University and Albright College. This hotel in Reading offers breakfast, dinner and beverage options in The Bistro. Come experience the refreshing Courtyard by Marriott Reading/Wyomissing hotel! ... more   less 
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Also Known As:
Courtyard Reading Wyomissing Hotel Reading

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