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“my stay at the homewood suites” 4 of 5 bubbles
Review of Homewood Suites by Hilton York

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Homewood Suites by Hilton York
Ranked #4 of 25 Hotels in York
Certificate of Excellence
Manchester, Pennsylvania, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“my stay at the homewood suites”
4 of 5 bubbles Reviewed 10 May 2012

this hotel was some of the best ones ive seen. the rooms a mini apartment and the staff was all so nice and the front desk service from Nathan was great. he does well with his job and very polite to his customers. i would recommend this hotel for anyone even if it is just a gret away from home night awesome pick! im sure we will be staying there again!

  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Connie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodYorkMgmt, Director of Sales at Homewood Suites by Hilton York, responded to this review, 30 May 2012
Awesome! Thank you so much for such a great review - and your compliments to Nathan! We are thrilled that you chose us for your "getaway" and look forward to having you stay with us again! Your recommendation is greatly appreciated!!! Thank you again! Kindest Regards~ Melissa Leonard, Director of Sales, The Homewood Suites by Hilton~York PA
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505 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Spartanburg, South Carolina
Level Contributor
496 reviews
148 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
5 of 5 bubbles Reviewed 9 May 2012

This has to be one of the cleanest and most quiet hotels I have ever stayed at.

The rooms are very large and the bed was very comfortable. The staff was great and the breakfast was not your typical hotel freebie

I will stay here every time I am in this area.

  • Stayed May 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank kidflemingo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodYorkMgmt, Director of Sales at Homewood Suites by Hilton York, responded to this review, 30 May 2012
Cleanest and most quiet hotel - thank you so much! We are so glad you found us so comfortable and accommodating - bed, breakfast, and staff!! As you mentioned, we look forward to having you stay with us again!! Thank you again! Kindest Regards~Melissa Leonard, Director of Sales - The Homewood Suites by Hilton~York PA
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Winchester, Virginia
Level Contributor
56 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 28 April 2012

thought it was weird that somelne commented on the hotel being overbooked- but I had made reservations for a 2 br and when I got there it was not avail. The plan was to put us in a suite with 2 queen beds. Traveling with 3 teen boys the thought of trying to use 1 bathroom was not something I really looked forward to. The manager- did however find us 2 studios suites on the same floor and did a price adjustment. He was very helpful. Wish though when I checked in the person at the front desk told me that it was not the room I reserved. I knew it wasn't because the hotel only has 3 of them and the room number was not right. Going again in July hopefully we will get the room we did reserve- I should perhaps call before and check so I don't have to wait in the lobby for a manager or rooms to be ready. One of the rooms had a problem with the ac- I know ac in Feb but I like the room cool- like 64 the hotel has it set on 72 and it would not let us adjust it that low.

  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LI MASS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodYorkMgmt, Director of Sales at Homewood Suites by Hilton York, responded to this review, 30 May 2012
Thank you for your very kind review! We are glad to know that we were able to find a suitable solution for you in this situation. We understand that when traveling with a family, it is very important to accommodate everyone in your group!! If you'd like, please give me a call directly in July for your travels - and I will be happy to verify your reservation for you!! Thank you again! Kindest Regards~ Melissa Leonard, Director of Sales 717-434-1800
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Lombard
Level Contributor
91 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 25 April 2012

I stayed here for a night for a business trip and I was very impressed with the property. The rooms were clean and very spacious. The workout facility was nice and the hot breakfast was fantastic. I would love to stay here again.

  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank LombardJess1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodYorkMgmt, Director of Sales at Homewood Suites by Hilton York, responded to this review, 26 April 2012
Thank you for the impressive review! We would LOVE to have you visit with us again!! Thank you for pointing out our great fitness center and - as you put it - fantastic breakfast!! We quite agree! Again - thank you for your compliments! We hope to see you again soon!
Warm Regards~Melissa Leonard, Director of Sales 717-434-1800
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Stillwater, NJ
Level Contributor
71 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 22 April 2012

I have to admit i am very picky when it comes to hotels and couldn't of been happier with our recent two night stay at Homewood Suites. We were a family of four and we booked two studio suites. The suites were very clean, modern, nicely decorated. The convenience of a kitchen, living area and bedroom area was a huge bonus. Loved lounging in the huge comfortable bed and watching the large tv after all day walking in York, Gettysburg and Lancaster. Waking up in the morning to a wonderful buffet breakfast was ideal for our family. There were many hot and cold items to choose from and the staff was very accommodating. I originally booked this hotel from everyones recommendations on Trip Advisor and i also would highly recommend staying here!

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank beachlovur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodYorkMgmt, Director of Sales at Homewood Suites by Hilton York, responded to this review, 23 April 2012
With your self-proclaimed "pickiness", we are thrilled you were so happy with our lovely Homewood Suites!! Thank you!! It sounds like you enjoyed quite a little "getaway" here at our Homewood with day trips to our wonderful surrounding areas, followed by a bit of relaxation here at the hotel! Our delicious Suite Start breakfast buffet and great staff are perfect for accommodating all the different preferences a family may have. "Loved lounging in the huge comfortable bed"...enjoying the comforts of "home way from home!" With the wonderful recommendations of TripAdvisor reviews (thank you!!), we hope you will visit us again soon! Thank you again! ~Melissa Leonard, Director of Sales...717-434-1800.
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Washington, DC area
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 17 April 2012

My husband and I traveled to York with my brother, sister-in-law and their baby for my Grandmother's funeral. We booked a 2 bedroom suite (Room 229). Our first impression of the lobby at check-in was overwhelmingly positive. The decor is beautiful. There was only one person at the desk at check-in. She was very helpful but was also distracted by the switchboard and other hotel guests. (It's fair to note that she was the same person who greatly assisted with the booking of my reservation a few days prior...on the phone. My call probably distracted her from someone else, so I guess it's only fair.)

We got to our room one half hour before official check in time and were grateful that the room was ready. It was beautiful. I was impressed by the little touches along the way.
These include:
--Makeup remover towlettes - I had left mine at home! :)
--A shopping list posted on the fridge for longer-term guests. The ability to have the hotel do your grocery shopping is a great amenity.
--A DVD player - we didn't use it but had planned to.
-- AMAZING service at breakfast in the morning. The women that were working in the breakfast area were professional, helpful, personable and friendly. They knew the regular guests by name and even told one man "Wow! You're up late today! I was expecting you around 6:30!" The food was good, too :)

Some less-than-convenient parts of our stay included:
--Dirty glasses in our room's bathroom
-- My husband's nightstand lamp did not work.
-- The room ac was either too hot or too cold. It was miserable all night to have to get out of bed and go out into the main room to turn it up or down.
--Our room's ceiling fan made a loud fast-paced clicking noise, so it was not an option for use while sleeping.
-- There were 4 adults attempting to use the main room's furniture. None of it was comfortable. It looks beautiful, but it isn't conducive to relaxing with family after a very hard day.
--The bed shakes. As soon as my husband would roll over or move, it would wake me up...and I'm not a light sleeper.
--At check out (where I would have reported all these issues) the gentleman at the desk was on the phone...for awhile. We had to leave. So we did just that without having the opportunity to report our issues.

All in all, I would probably give this hotel another shot but would book a different room.

(It's probably also fair to note that we booked this room using HiltonHonors points.)

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank LPaigeE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodYorkMgmt, Director of Sales at Homewood Suites by Hilton York, responded to this review, 23 April 2012
Stunning hotel...what a compliment! Thank you!! Our sympathies on your grandmother's funeral. We are very glad - under these circumstances that you had a nice stay with us and were able to check into your room early. Thank you for pointing out all of the little touches that we offer that impressed you! We do have an amazing breakfast staff that do know all of our weekly and extended-stay guests by name and all of their preferences! Thanks for noticing!! Our apologies on some of the issues that you noticed were missing in the details. We greatly appreciate you bringing this to our attention and have addressed this with the appropriate department heads. As a result - we are stepping up our inspection procedures! We strive to exceed all guest expectations in service and accommodations. With the help of constructive criticism like yours, our goal is to continue to improve for every guest to experience an outstanding stay!! Again, we thank you and hope that your next visit with us will be under a happier circumstance!
Kind Regards~ Melissa Leonard, Director of Sales 717-434-1800
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Inwood, West Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 April 2012

Stayed one night in the one bedroom king suite while preparing to take a national certification exam the following day. The hotel was beautifully decorated, spacious, clean and had excellent staff. Everyone was very friendly from the front desk staff at check in to the housekeeping staff who actually helped me carry all my heavy bags!! The wonderful breakfast the next morning prior to my departure was an added bonus. Would most definately stay at a Homewood Suites by Hilton again. Wish you accepted pets as our small dog travels with us when my entire family travels. Not only did I have a wonderful stay in a wonderful hotel, I also passed my exam!!

Room Tip: I suggest one bedroom king suite. Pure Luxery!!
See more room tips
  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Angela T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodYorkMgmt, Director of Sales at Homewood Suites by Hilton York, responded to this review, 13 April 2012
First - we must say, "Congratulations on passing your Exam!!" Hope it was with flying colors!! Pure Luxury - what a wonderful comment. Thank you so much for your fantastic review! Your comments on our "excellent staff" - from helping you with your luggage to how much you enjoyed breakfast - are ALL so greatly appreciated! We strive to exceed your expectations and be your "home away from home!" It sounds like we also "passed the test!" We hope to see you again soon!! Thank you!! ~Melissa Leonard, Director of Sales 717-434-1800
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Additional Information about Homewood Suites by Hilton York

Property: Homewood Suites by Hilton York
Address: 200 Masonic Dr, York, PA 17406-3259
Phone Number:
Region: United States > Pennsylvania > York
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in York
#1 Business Hotel in York
#2 Family Hotel in York
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton York 3*
Number of rooms: 91
Official Description (provided by the hotel):
The Homewood Suites by Hilton is York County's all suite and extended stay hotel, offering unique rate tiered discounts based on your length of stay. Our property is located in northern York and provides easy access to and from Interstate 83 and Route 30. Our beautifully appointed guest suites are 35% larger than the average hotel room, providing room to work and the space to relax. The hotel is within close proximity to many Fortune 500 companies, shopping malls, restaurants, sports complexes and companies that offer factory tours. The Homewood Suites by Hilton - York is the perfect choice for guests with long term lodging needs. ... more   less 
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Also Known As:
Homewood Suites By Hilton York Hotel York

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