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“Great motel”

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Best Western Westgate Inn
Ranked #14 of 26 Hotels in York
Reviewed 15 June 2014

It seems that there were mostly new people running this motel this year. We go there every year. The whole atmosphere was different and for the better. Motel was clean and breakfast was good. Always had fresh coffee in the lobby. We really enjoyed our stay.

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meg S, General Manager at Best Western Westgate Inn, responded to this reviewResponded 19 June 2014

Dear Guest,

Thank you for submitting a trip advisor review regarding your recent stay at our property.

We are delighted that you enjoyed your stay here and our property amenities. We hope that you will come back again!

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 717-767-6931.

We appreciate your loyalty to our brand.


Sincerely,

Megha Shah
General Manager
BEST WESTERN Westgate Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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236 - 242 of 372 reviews

Reviewed 14 June 2014

We stayed here last year on a road trip and decided to return. The price is very reasonable, it's easy to find (but a bit tricky getting out), clean and friendly. We used the guest laundry and found it convenient, especially as were on the second floor on the end - close to the laundry.
Rooms are nicely decorated and have refrigerators. They have two vanities - one in the bathroom and another in the room - very nice. WiFi worked well even though we were far from the office. The breakfast was OK - they did have hard boiled eggs, yogurt and waffles besides the usual cereal and pastries. The only downside was the concrete stairs - not welcoming like those at Sleep Inns. Overall - a good stop - we'll be here again.

Room Tip: Laundry is on 2nd floor. There are elevators on each end of the building.
See more room tips
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Andy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meg S, General Manager at Best Western Westgate Inn, responded to this reviewResponded 19 June 2014

Dear Guest,

Thank you for submitting a trip advisor review regarding your recent stay at our property.

We are delighted that you enjoyed your stay here and our property amenities. We look forward to seeing you back again! It is always a joy to have wonderful guests as yourselves.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 717-767-6931.

We appreciate your loyalty to our brand.


Sincerely,

Megha Shah
General Manager
BEST WESTERN Westgate Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2014

Staff was nice and helpful but this hotel could use some updates. The beds are not comfortable and the towels are small and non-absorbent. The TVs seem like they have been updated lately and the amount of channels are great. Breakfast is sufficient but don't expect anything fancy. I was here for business and will be back but wouldn't stay here for other reasons.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
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Review collected in partnership with Best Western
1  Thank Rachel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meg S, General Manager at Best Western Westgate Inn, responded to this reviewResponded 12 June 2014

Dear Guest,

Thank you for submitting a trip advisor review regarding your recent stay at our property.

We are delighted that you enjoyed your stay here and our property amenities. We hope that you will come back again!

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 717-767-6931.

We appreciate your loyalty to our brand.


Sincerely,

Megha Shah
General Manager
BEST WESTERN Westgate Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2014

Stayed here for a volleyball tournament at the convention center. Best thing about it is it's location to the CC and to the Ruby Tuesday. It's a dated property - but clean and affordable. Fine for a couple of nights if you find yourself in York and the pricing is very fair. Free internet a plus and the gym was apprciated.

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
1  Thank Kathy I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meg S, General Manager at Best Western Westgate Inn, responded to this reviewResponded 9 May 2014

Dear Guest,
Dear Guest,

Thank you for submitting a trip advisor review regarding your recent stay at our property.

We are delighted that you enjoyed your stay here and our property amenities. We hope that you will come back again!

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 717-767-6931.

We appreciate your loyalty to our brand.


Sincerely,

Megha Shah
General Manager
BEST WESTERN Westgate Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2014

Nestled right off Rt. 30 on Kenneth Road, convenient to restaurants, diners, malls. Comfortable, up to date on accessories down to the tv channels. Clean, quiet every time we stay here. Although on our floor, the ice machine was out of service but late that night it was repaired.
They also have convenient room service calling the restaurant nearby and having delivered to your room. A/C and heater works perfectly and updated. Bed is very comfortable and our room included a pull-out bed. Lots of room.
We would not stay anywhere else. We did try other hotels/motels in the area and this is the nicest. Friendly and at your service at all times. Great spread on the continental breakfast and no problem with their computers and printer. Fitness area equipped with fresh towels.
For the toy train buffs in April and October for the York Meet, they provide a discount but have to reserve as soon as you check-in to book a room for the upcoming meet. A 1 mile drive from the York fairgrounds.

Room Tip: Usually your preference. Rear rooms facing the back street are lined with cherry blossoms-beautiful...
See more room tips
  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank shein592
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meg S, General Manager at Best Western Westgate Inn, responded to this reviewResponded 9 May 2014

Dear Guest,

Thank you for submitting a trip advisor review regarding your recent stay at our property.

We are delighted that you enjoyed your stay here and the service of our staff members. We are glad to provide amenities that make your stay more pleasant and comfortable! We hope that you will come back again!

I do apologize about the ice machine - at times due to heave usage it goes under a delay mode. We do stay on top of maintenance issues as we know its very crucial for guest convenience.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 717-767-6931.

We appreciate your loyalty to our brand.


Sincerely,

Megha Shah
General Manager
BEST WESTERN Westgate Inn


Dear Guest,

Thank you for leaving us a review regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 717-767-6931.

Thank you again for taking the time to talk about your expereince. We appreciate your loyalty to our brand.


Sincerely,

Megha Shah
General Manager
BEST WESTERN Westgate Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2014

I would and will stay at this Best Western Location again during my next business or pleasure trip! OK. Excellent service and value! Enjoyed the front desk staff. Continental breakfast was, as usual, very clean, fresh and presented well.

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
2  Thank Dale S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meg S, General Manager at Best Western Westgate Inn, responded to this reviewResponded 9 May 2014

Dear Guest,

Thank you for submitting a trip advisor review regarding your recent stay at our property.

We are delighted that you enjoyed your stay here and the service of our staff members. We hope that you will come back again!

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 717-767-6931.

We appreciate your loyalty to our brand.


Sincerely,

Megha Shah
General Manager
BEST WESTERN Westgate Inn


Dear Guest,

Thank you for leaving us a review regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 717-767-6931.

Thank you again for taking the time to talk about your expereince. We appreciate your loyalty to our brand.


Sincerely,

Megha Shah
General Manager
BEST WESTERN Westgate Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2014

This Best Western came through for me when I found myself in York, PA, with an unexpected need to stay overnight. I was permitted to check in early. I made use of the business center and the fitness room. The hidden benefit is that a short walk from the hotel is a golf course that is no longer active, but the cartpaths still exist and the owner permits access to the public. I took advantage of this on the afternoon I checked in and the following morning for pleasant walks. This benefit may not exist for long as the property is scheduled to be developed as a hospital. Breakfast in the morning was adequate, the options were not extensive. Located just off Route 30 the hotel is easily accessible, but is far enough from the highway that noise is not an issue.

  • Stayed: April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Ed S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meg S, General Manager at Best Western Westgate Inn, responded to this reviewResponded 25 April 2014

Dear Guest,

Thank you for submitting a trip advisor review regarding your recent stay at our property.

We are delighted that you enjoyed your stay here and location of our property. It is indeed a very traveler friendly location and has also the basic amenities and services one can need when away from home and more! We hope that you will come back again!

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 717-767-6931.

We appreciate your loyalty to our brand.


Sincerely,

Megha Shah
General Manager
BEST WESTERN Westgate Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Westgate Inn

Address: 1415 Kenneth Rd, York, PA 17408-2235 (Formerly BEST WESTERN Westgate Inn)
Phone Number:
Region: United States > Pennsylvania > York
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#2 Best Value Hotel in York
Price Range: £56 - £80 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Westgate Inn 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Best Western Westgate Hotel York
Best Western York
York Best Western

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