I have never stayed at this hotel and I will never stay there again. I did not realize the hotel was in downtown York otherwise I may have made other arrangments prior to my trip. First, before I even got to the hotel I got lost and had to follow signs to get to the hotel and drive down a narrow road, almost alley like at night. When I finally pulled into the garage I was greated by a gentleman that informed me I had to valet park my car, that was okay, but unexpected.
When I walked up the stairs with my luggage into the hotel and got to the desk to check-in...they rudely told me that I did not have a reservation. They told me that I could have a room, but the rate was almost $50.00 more than my original reservation. I was told that if I had the confirmation number than they could give me that rate, but otherwise that was all they could offer me. So much for guest's being made to feel like they matter. After a ten minute search, I finally found my confirmation number...they then were able to "find" my reservation! I was so embarrased and the only thing they offered was a very insincire apology!
After that I checked in and found my room to be very small and smelled musty/moldy. I called back to the front desk and asked if they had another room because i have allergies. I was told they did not have any other nonsmoking rooms available. So I suffered through the night.
The next morning I needed fresh air to help my allergies so I walked outside of the hotel to take a walk and was harrased by a woman asking for money for the bus! This was directly outside of the hotel doors...needless to say this stopped my walk short!
The service was horrible, the room was nicley decorated, but smelled like a 100 year hotel. The "experience" on the street and the rude service really turned me off and I will be finding other accomidations on my next trip.
- Official Description (provided by the hotel):
- In 1925, The Yorktowne Hotel proudly opened its doors as York's Community Hotel. The Yorktowne Hotel features the elegance of a grand hotel paired with modern conveniences like wireless high-speed internet access. With 121 luxury guest rooms, an on-site restaurant and full service spa, conference and meeting facilities, and luxurious amenities, hospitality and convenience reign supreme at this historical property. The hotel is located in the heart of York's historic district, within easy walking distance of Continental Square, the Strand-Capitol Performing Arts Center, the historic Central Market, Santander Stadium and dozens of restaurants. While you're here, you are less than 100 miles from state and national government centers, premier recreational and golfing facilities, and historic sites that forged our nation. ... more less
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- Also Known As:
- Yorktowne Hotel York