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“Tops with regard to service and cleanliness”

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La Quinta Inn & Suites Coventry/Providence
Ranked #2 of 2 Hotels in Coventry
Certificate of Excellence
A TripAdvisor Member
“Tops with regard to service and cleanliness”
Reviewed 9 April 2014

A pleasant surprise. We were weary after driving for 11 hours. Front desk gentleman couldn't have been more accommodating. So bright and clean was the foyer and the room and bathroom were sparkling! Then breakfast was hot and equally spotlessly clean. The kitchen lady couldn't have been nicer. Will definitely be returning here to Rhode Island again!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

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271 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Philadelphia, Pennsylvania
2 reviews
Reviewed 7 April 2014

I was pleasantly surprised at how nice this LaQuinta Inn was during my stay in Rhode Island. Clean rooms, large complementary breakfast area and attentive staff made the value of the rate seem much higher. Reminded me of Hampton Inn's I've stayed at but at a much more economical cost. It's just off 95 which was perfect for my business travel.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrJimmyD17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Dennis, Massachusetts, United States
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 29 March 2014

The staff here are very friendly and helpful. I was here to help a family member and had to extend my stay a couple of times. Ellen at the front desk was very accommodating and made sure I got the best rate each time. The room was very comfortable, clean and the breakfast was surprisingly good. Good place to stay and convenient location. Thanks everyone.

Room Tip: Ice machines on the first and third floors only.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gdgk1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 27 March 2014

Fantastic facility for comfort, breakfast and sleeping. It is a brillant diamond for a marvelous price! Considering driving back for a long weekend from Norht Carolina it was that great! Should be rated 5 star easily.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank franks775
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 26 March 2014

The customer service was awesome! Beds very comfortable, everyone who slept on them thought they were very comfortable .It is always nice to have a continental breakfast ! The hotel is in a great location.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johnston, Rhode Island
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 March 2014

Employees are friendly and provide great service. Main lobby is in great condition. Breakfast was decent. Found out at check-in that pool was down for maintenance for the week which was unfortunate because it was part of the reason I booked this hotel relative to others. The room was in fair condition. Bed was comfortable and shower was good. Bathroom sink was clogged and didn't realize it until I attempted to pour hot chocolate down the sink. There are significant scuffs/marks on the walls and decour. The heater was loaded with dust inside the vent. Found hair or two on linens. Can't say this experience happens to everyone, but maybe I was just not lucky. Wasn't awful but has room to improve.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Craig A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason C, Director of Sales at La Quinta Inn & Suites Coventry/Providence, responded to this review, 3 April 2014
Thank you for the great feedback on the main lobby, the breakfast and our staff.

I apologize that the pool was closed the week during your stay, but we are excited that we finally were able to have the pool resurfaced and painted - it's like a brand new pool! We are also finishing up on the renovations to all our guest rooms, but you should not have been placed in one of the rooms still waiting to be completed. I have spoken with our Front Desk staff and made sure that the few rooms to be renovated are off the market and will not be rented out.

Again, thank you for your comments and I do hope to see you back here soon to see the improvements!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about La Quinta Inn & Suites Coventry/Providence

Property: La Quinta Inn & Suites Coventry/Providence
Address: 4 Universal Blvd, Coventry, RI 02816-2830
Phone Number:
Region: United States > Rhode Island > South County > Coventry
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Coventry
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — La Quinta Inn & Suites Coventry/Providence 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
La Quinta Inn and Suites Coventry/Providence is centrally located between bustling downtown Providence, Newport's own mansions and cliff walk, and the beautiful beaches of Rhode Island. Other nearby attractions include Roger Williams Park & Zoo, Federal Hill, Block Island, and all of New England's major casinos. Wake up on the Brightside with our complimentary Brightside Breakfast served every morning; relax in our heated indoor pool; or energize yourself in our fitness center. Business travelers and students may take advantage of our 24-HR business center and 24-HR coffee and tea are provided in our lobby for all guests to enjoy. When its time to wind down, catch a good night's rest on you comfy pillow-top mattress. Each guest room comes equipped with a 32" flat-screen TV including cable and free HBO, a mini-fridge, and a microwave. ... more   less 
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Also Known As:
Fairfield Inn And Suites By Marriott Coventry
Fairfield Inn & Suites By Marriott Coventry Hotel Coventry
Fairfield Inn Coventry
Coventry Fairfield Inn
Coventry Marriott

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