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“Great rooms and cheery welcome”

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Best Western Mango House Resort
Certificate of Excellence
Reviewed 20 August 2013

We stayed here for two nights to enable us to trip around the Whitsundays. We had two adjoining rooms overlooking the pool - very welcome and refreshing. The service was great - a super welcome, lots of banter and chat - and not a hint of resentment that the Aussies had been beaten in the Lions' test series and the first two cricket tests!! The cheery staff also offered great advice for trips around the islands and local shops - the hotel had a supermarket and bottle shop just over the road.
The rooms were large with lots of space for preparing and eating meals. Very comfortable bedrooms and everything worked as it should. It was also good to be able to use the internet without being charged exorbitant rates that many hotels in Australia seem to do.
Overall, great value and highly recommended.

  • Stayed: August 2013, travelled with family
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2  Thank drandla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
petehansen, Manager at Best Western Mango House Resort, responded to this reviewResponded 22 August 2013

Thank you for taking the time to write about us and our sporting prowess............I am writing this reply now as the cricket, game 5 has stopped due to rain, is there nothing you people won't do to avoid defeat...................enjoy the rest of your travels and take care.............Pete.

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Reviewed 14 August 2013 via mobile

We keep coming back to stay at the Mango House because it is such great value. The fully self-contained rooms are clean, spacious and airy; perfect for the tropical climate. The pool is lovely and the owners are friendly and welcoming. There's an IGA and a bottleshop across the road to purchase any essentials and a tavern nearby which serve tasty meals.

  • Stayed: August 2013
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Thank OG3226
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
petehansen, Manager at Best Western Mango House Resort, responded to this reviewResponded 16 August 2013

Really pleased you enjoy coming back but sorry we slipped a little in clean area......will try to fix that for you next visit so please let me know where any issues lie..............see you again soon hopefully.....................pete

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Reviewed 28 July 2013

We had an upstairs room/apartment overlooking the garden and we were delighted with it. It was light, airy and very comfortable. The price was extremely reasonable. Pete, the owner, was very welcoming and helpful - even to an Englishman - and made good recommendations. The location of the motel is not in the centre of town but this is made clear on its website. However there is a supermarket on the same side of the road about 50 metres from the motel and a perfectly good restaurant just across the road. As Airlie Beach was full of road works when we were there it was positively advantageous to be staying slightly outside town. All I can say about road noise is that we did not hear any although I accept that we had a room overlooking the garden. We would definitely stay here again if we were in Airlie Beach.

  • Stayed: June 2013, travelled as a couple
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Thank LondonRugbyfan
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petehansen, Manager at Best Western Mango House Resort, responded to this reviewResponded 29 July 2013

THank you for staying and also thank you for beating us at everything we play you in......even darts i was watching from london..........2nd aussie.........winner pom................enjoy the rest of your travels and bet you can't wait till the third test begins thursday........might be all over by saturday on past results............................pete

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Reviewed 28 June 2013

As soon as we walked into our top floor apartment we, the wife and me, both said we were going to come back to this place again. Clean, fresh smelling and eye appealing ,spacious for 2, well appointed, comfortable. Nice size balcony, very nice well kept pool and surrounds, and a pond with fish and walkway. .

Room Tip: Top floor rooms the best.
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  • Stayed: June 2013, travelled as a couple
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1  Thank Paul A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
petehansen, Manager at Best Western Mango House Resort, responded to this reviewResponded 28 June 2013

Thanks Paul, Glad you had a nice stay and look forward to seeing you again one day. thank you for taking the time to write.............................Pete

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Reviewed 14 June 2013

We were recommended this resort by a motelier in another town and were very pleased we had asked for his advice. Very reasonable price for the quality of the place. Clean and spacious with everything we needed. Airlie Beach's main street is being dug up, and it was great to be a little out of town but with a supermarket over the road, a pub with good meals (and 10% discount for Mango House people), within five minutes walk, and the same to the bus stop. Attractive grounds, and we had a couple of swims there. We went to Long Island for a couple of nights, and they kept our car for us and we caught the bus to the marina,

  • Stayed: May 2013, travelled as a couple
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Thank Hilary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
petehansen, Manager at Best Western Mango House Resort, responded to this reviewResponded 15 June 2013

Thanks for taking the time to write and very pleased you enjoyed your stay with us............take care........................Pete

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Reviewed 9 June 2013

We would rate this motel a 2 out of 5 star.Owner manager? not welcoming, our tree top unit door top hinge adrift had to shoulder door open from the outside and lift by handle from inside to close, my wife couldn't close and had great difficulty opening. Laptop size TV, Whole wall of metal louvers when closed unit very dark, when open light but drafty. En suite very small, no doona on bed, blankets in cupboard stained smelly and with previous occupants long hair attached. The motel is a long way from town with zero views.The traffic noise was the worst we have ever experienced starting at 4.00am, needless to say we left very early in the morning. The pool side units are most likely quieter but on a whole I would never recommend this motel.

Room Tip: If you must stay try pool side unit
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  • Stayed: May 2013, travelled as a couple
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Thank GoldCoastWayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
petehansen, Manager at Best Western Mango House Resort, responded to this reviewResponded 15 June 2013

Sorry about your experience here.............re star rating it isn't something we give ourselves, it is provided by AAA . thanks for taking the time to write

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Reviewed 8 June 2013 via mobile

Very spacious, clean apartments. There are a few ants around and the water wasn't always hot hot, but generally very nice hotel. Fairly quiet, even though its near the road. Washing machine, balcony, tv, clean sheets, kitchenette, you can't beat this for value, esp if you get the 180 for 2 nights deal. Oh, reception is only open 6 to 6 I think so bear that in mind, trying to call after 8 results in continually ringing without the opportunity to leave a message. Useful to be right next to the IGA. We'll be back

  • Stayed: June 2013
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Thank Bamboozla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
petehansen, Manager at Best Western Mango House Resort, responded to this reviewResponded 15 June 2013

Hi and sorry about no response at 8pm, I was here alone for a couple of days and picked up a virus and must have slept through your buzzing...........Pete

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Additional Information about Best Western Mango House Resort

Address: Corner Shute Harbour Road & Erromango Drive, Jubilee Pocket, Airlie Beach, Queensland 4802, Australia
Region: Australia > Queensland > Airlie Beach > Jubilee Pocket
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Swimming Pool
Hotel Style:
Ranked #1 of 2 Speciality Lodging in Jubilee Pocket
Price Range: £54 - £112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Mango House Resort 3*
Number of rooms: 33
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Also Known As:
Best Western Mango Hotel
Best Western Airlie Beach
Airlie Beach Best Western

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