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“Best so far” 5 of 5 bubbles
Review of BEST WESTERN Mango House Resort

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BEST WESTERN Mango House Resort
Certificate of Excellence
Hertfordshire, United Kingdom
Level Contributor
61 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Best so far”
5 of 5 bubbles Reviewed 18 January 2014

We are a couple of Poms and arrived in Australia mid December (partly to watch the cricket but we won't talk about that!)
So far we've stayed in Melbourne, Mornington, Phillip Island, two hotels in Sydney, Katoomba in the Blue Mountains, Port Douglas, Magnetic Island and now Airlie Beach. Most Aussies have been friendly and helpful and the places we've stayed good but this is certainly one of the best. The manager Pete friendly and helpful so I can only guess that some of the lesser reviewers don't have a sense of humour?
Great place, clean well equipped lovely pool and gardens - no worries!

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank 265martynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review, 24 January 2014
Greetings Poms, I have delayed writing a response till the outcome of game 4 one day clash was determined......................nice work.........and not before time, if the Welsh put together a cricket team we won't even bother playing you lot in the future................Australia vs Wales? lacks something doesn't it.
enjoy the rest of your travels and game 5 on Sunday.................Pete
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307 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
England, United Kingdom
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 16 January 2014 via mobile

Superb hotel, room was one of the best we stayed in during our trip to Australia. The hotel is not within walking distance of airlie because but isn't too far out. The rooms are clean and very modern and even had washing and drying facilities which was perfect for us on a 4 week trip down the east coast. The hotel also has a lovely pool and pond with tons of frogs around. Would highly recommend a stay here if you prefer to be a Little bit away from the hustle of airlie beach!

Stayed January 2014, travelled as a couple
Helpful?
1 Thank Nicky C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review, 17 January 2014
Thanks Nicky C...........great you enjoyed your stay here and got your washing done as well.............frogs amazing, so much croak from such little guys, especially after rain at 4AM................enjoy the rest of your travels and hope you land back here again one day.........................Pete
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Hong Kong, China
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 15 January 2014 via mobile

Nice hotel,clean,plenty of room.....just a little far from the town centre unfortunately. Probably a good half hour walk....not usually a problem but it was chucking it down when we were there! Never had an opportunity to use the pool but it looked nice!

Stayed January 2014, travelled as a couple
Helpful?
Thank Tomsandison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review, 16 January 2014
Hi and sorry we scored so badly.......yes we are 1.5km from main street but bus goes past every 25 minutes and even taxis aren't expensive but rain certainly puts a damper on most things but it is North Queensland and it is the wet season.............since you left no rain at all.........all in the timing i guess but sorry about weather as i know how wet holidays can be a disaster.............thanks for writing and enjoy the rest of your travels, dry hopefully............pete
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Perth, Australia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 13 January 2014 via mobile

Extremely happy with this place. Admittedly we were upgraded to a poolside suite on arrival and feel we are getting great value. Everything is clean. Very quiet (except the frogs, but they go to bed fairly early) and the kitchen has everything including a dishwasher! We are traveling on a fairly low budget for hotels and this is one of the nicer ones we have stayed in country wide, definitely best value. The guy who checked us in was very nice as well.

Stayed January 2014, travelled as a couple
Helpful?
Thank GBTVV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review, 14 January 2014
Hi and thanks for the review.............we try to provide quality accomodation at affordable prices which we appear to have done for you.
The frog choir can certainly fire up and it's amazing what the volume level can reach for such little guys, only happens sometimes and i have never worked out any pattern to them.
Great you enjoyed your stay and hope to see you again one day.......................Pete
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Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 8 January 2014 via mobile

We stayed for 4 nights and enjoyed the stay. The hotel is not 5 star and nor does it advertise that. If you're after a very clean, large apartment, great pool, relaxed atmosphere and value when staying in what can be an expensive area, you've found the right place. The IGA next door is excellent for everything you need and the tavern is ok for a night if you don't want to cook. We prefer to cook ourselves most nights and it's easy to do that here, even a nice clean BBQ at the ready!
People staying here seemed happy and down to earth, people chat and kids play together easily. It attracts a good clientele. Buses are super regular so if you need a ride, you're not far away from a bus to the city.
The owners are very hard working and keep the property in top notch. I think some guests are unrealistic in expecting them to work 24/7. They are busy during the day and into the night and deserve their sleep too! If you'll be doing tours in the area, this is a good choice as you'll come home to a comfy place without the city price tag. Thanks for your hard work guys.

Stayed January 2014
Helpful?
Thank Emma S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review, 9 January 2014
Thanks Emma, Your description of Mango House describes it perfectly, not 5 star but hopefully more like a home away from home, that is what we try to provide.
Again thank you for such a nice review and maybe see you again one day..................not today though as the wet season seems to have arrived finally.
Pete
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Whitefish Bay, Wisconsin
Level Contributor
60 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 4 January 2014

We stayed 8 nights in December in a pool villa. I think it was the best deal in town. We spent $25 more to stay as opposed to a crappy hostel with a shared bath, and we got a 1 br pool villa with living room/kitchen/pool/in room laundry/tv w cable/I could go on.

Across the street is a super affordable grocery store. The one in Airlie beach is RIPP OFF! The one across the street has many reduced items, we went daily and bought marked down items. You can walk to town in 15 mins, and it is a side walk the whole way. Much better sleep too.

I loved it there!

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank GettingStamped
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review, 5 January 2014
HI and thanks for the kind words, great that you enjoyed your stay with us and maybe see you again one day..................Pete
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Level Contributor
72 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 2 January 2014 via mobile

We had a couple of nights here before our yacht charter. It's out of town, but that's not a bad thing. The local bus service stops just outside and connects you with the town centre and supermarkets. Our room was clean and comfortable, and the pool was a welcome relief in the afternoon.

Stayed December 2013, travelled with friends
Helpful?
2 Thank WWQPM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
petehansen, Manager at BEST WESTERN Mango House Resort, responded to this review, 3 January 2014
Thanks for taking the time to write about us and glad you had a nice time........hope to see you again one day...................Pete
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Additional Information about BEST WESTERN Mango House Resort

Property: BEST WESTERN Mango House Resort
Address: Corner Shute Harbour Road & Erromango Drive, Jubilee Pocket, Airlie Beach, Queensland 4802, Australia
Region: Australia > Queensland > Airlie Beach > Jubilee Pocket
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Swimming Pool
Hotel Style:
Ranked #1 of 2 Speciality Lodging in Jubilee Pocket
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — BEST WESTERN Mango House Resort 3.5*
Number of rooms: 33
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Also Known As:
Best Western Mango Hotel
Best Western Airlie Beach
Airlie Beach Best Western

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