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“Great Hotel”

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Homewood Suites by Hilton Newport Middletown
Ranked #1 of 18 Hotels in Middletown
Certificate of Excellence
Providence
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Hotel”
Reviewed 16 June 2014

I was here for a few days on business. The room was very very nice, like a small apartment. The staff was very knowledgeable of the area and made outstanding dinning and entertainment recommendations. World class. One negative was the ice maker in the refrigerator was not working. The hotel had a maintenance person there within 5 minutes however he could not fix it until the following day.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank William B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam A, General Manager at Homewood Suites by Hilton Newport Middletown, responded to this review, 18 June 2014
Thank you for sharing your experience with us! I am delighted to hear that you enjoyed your accommodations and our staff service. Thank you for your feedback regarding the ice maker in your room. Please accept my apologies for the ice machine not working. I am happy that maintenance was responsive and able to resolve the issue. We hope to see you again soon!
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579 reviews from our community

Traveller rating
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    4
    1
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Anderson, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 June 2014

This was the second hotel that we stayed at during our trip. This one can't be beat! The value for the price of the room, the quality of the food, the friendliness of the staff - all will make you want to return.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
2 Thank Lynn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam A, General Manager at Homewood Suites by Hilton Newport Middletown, responded to this review, 16 June 2014
We are so pleased that you had such a great time! We appreciate your comments regarding our staff friendliness, quality of food and our great value. We know you have a choice when coming to Middletown and we are pleased that you chose to stay with us. We hope to see you again soon!
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Austin, Texas
Level 4 Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 13 June 2014

I can't say enough good things about this establishment. I highly recommend this place. Here are some of the pluses:

1) The rate was quite affordable for a suite.

2) The facility was newly built so everything was clean and impeccable.

3) Breakfast was free.

4) Dinner was provided Mon - Thu.

5) The staff was super friendly hand helpful. After 2 nights of staying in the regular suite, I asked to be transferred to another suite with slightly different floor plan, which had a small hallway separating the sofa (where our kids slept) and the queen bed (where we slept). At first the receptionist had difficulties switching my room on their computer systems. She suggested I talked to the manager in the morning. But I didn't want to wait, because that meant we only stayed in the new room for one night. She finally went ahead and gave me the key without entering it in the computer. I really appreciate that. It shows that she went above and beyond to help a customer.

6) It was close by many beaches, a short drive to Newport.

It's a great deal for the money.

Stayed June 2014, travelled with family
Helpful?
2 Thank gstjio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam A, General Manager at Homewood Suites by Hilton Newport Middletown, responded to this review, 16 June 2014
Thank you kindly for your detailed 5-star rating of our property. I appreciate your kind words regarding our customer service and will be sure to share them with our valued staff. Our team prides itself on our clean rooms and friendly service so thank you for acknowleging that. We will continue to offer our great services and accommodations at a phenomenal value. We look forward to your next stay with us!
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Middletown RI, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 June 2014

Our family vacation stay was excellent. We wanted an affordable central location from which to enjoy Rhode Island's beaches and historic Newport. The location was perfect. The accommodations were fairly priced and provided more than promised. The complimentary food was very good both morning and evening.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
3 Thank Ed T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam A, General Manager at Homewood Suites by Hilton Newport Middletown, responded to this review, 16 June 2014
Thank you for taking the time to review our property. I am delighted to hear that you enjoyed your vacation with us. Your comments regarding our location, value and quality of food are truly appreciated. We look forward to your next stay with us!
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Wilmington, Massachusetts
Level 5 Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 8 June 2014

My husband, son and I stayed at the Homewood Suites in Middletown, RI this past weekend. It is a great hotel with rooms that are clean, spacious, and very comfortable. There was a little kitchenette with a full sized refrigerator, two burner stove, dishwasher, sink and everything you would need to cook and plus plates, silverware, glasses and cups. There was a king size bed that was amazing and a pull out sofa that was pretty comfortable. The staff went out of their way to make sure everything was good for us. Even the maintenance man was polite and asked if everything was ok when we were in the elevator together! Free breakfast in the morning was very good with a lot of options. The only issue I did have was I wasn't able to get late check-out because they were fully booked the night we were leaving. Other than that, everything was great and we will most certainly stay there again when we are in the Newport, RI area.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dwilli3583
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl S, General Manager at Homewood Suites by Hilton Newport Middletown, responded to this review, 10 June 2014
Thank you so much for choosing our hotel. We are very pleased that you enjoyed your stay and look forward to having you back. We take pride in being a top choice in the Newport area and maintaining the high customer service and quality that you so nicely mentioned when taking the time to write this review. Our spacious suites are certainly amazing and we look forward to seeing you again soon at the new Homewood Suites Newport-Middletown!
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Middletown, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 June 2014

This hotel was wonderful! The staff was very helpful and welcoming! The hotel is very close to downtown Newport and also provides a shuttle service downtown for those who wish to take it. Just make reservations for the shuttle ahead of time as it can fill up quickly!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
3 Thank Kristine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl S, General Manager at Homewood Suites by Hilton Newport Middletown, responded to this review, 10 June 2014
Thank you for taking the time to share your experience at our hotel. I am so glad you enjoyed our beautiful new hotel and all of its fabulous amenities! We pride ourselves on our service and it is so nice that our staff portrayed our mission. We are so happy you enjoyed our complimentary evening social, business center, fitness center, pool and patio area. It is certainly wonderful being the newest hotel in the Newport area. We love having you here and look forward to having you stay with us again!
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East Hampton, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 June 2014

Stayed here for a basketball tournament with my daughter. Great hotel. Rooms were clean and seemed to be updated. I would definitely stay here again. Restaurants are vey close. The breakfast at the hotel wasn't that great but there is an IHOP down the street that we went to.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
2 Thank Charles O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl S, General Manager at Homewood Suites by Hilton Newport Middletown, responded to this review, 10 June 2014
Thank you for taking the time to write a review on our hotel. We apologize that our breakfast didn't meet your standards while staying at our facility. It is our goal to meet all requests and exceed all expectations of every guest. We also appreciate your honesty in this review as it is comments like these which help us improve. We are glad you enjoyed our location and all that there is to offer at our hotel and in the Newport area! Please feel free to contact us directly prior to your next arrival; we look forward to welcoming you back!
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Additional Information about Homewood Suites by Hilton Newport Middletown

Property: Homewood Suites by Hilton Newport Middletown
Address: 348 W Main Rd, Middletown, RI 02842-6328
Phone Number:
Region: United States > Rhode Island > Middletown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 18 Hotels in Middletown
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Newport Middletown 3*
Number of rooms: 92
Official Description (provided by the hotel):
The comforts of home in charming NewportWelcome to Homewood Suites by Hilton® Newport Middletown, RI. Enjoy the convenient location at the junction of Route 138 and 114 in Middletown, RI. Explore historic downtown Newport on Aquidneck Island, just two miles away, or spend the day relaxing on beautiful local beaches. Our hotel is close to many local companies including Raytheon, Newport Hospital and the Navy Base which incorporates the Naval War College, NUWC, and Officer Candidate School. Discover the wonders of charming Newport including Newport's Cliff Walk, Sachuest Point and the spectacular Newport Mansions. Fort Adams, Newport Yachting Center and the International Tennis Hall of Fame are also nearby.Whether you're staying for a few days or a few weeks, our spacious studio and one-bedroom suites offer all the comforts of home, including separate living and sleeping areas. Prepare meals in the fully-equipped kitchen, keep in touch with WiFi, or simply relax watching TV. Stock your full-size refrigerator with meals and snacks from the 24-hour Suite Shop, or let us lend a hand and do the grocery shopping for you. Start each day with a complimentary hot full breakfast and return in the evenings for dinner and drinks* Monday through Thursday. Catch up with work at the 24-hour business center or take some time out for yourself to enjoy our recreational facilities, including a 24-hour fitness center, heated indoor pool, and putting green.*Subject to state and local laws. Must be of legal drinking age. ... more   less 
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