Unfortunately, an incident at this hotel has upset and disgusted me tremendously.
We returned one evening around 6 PM to find no parking spots available in the lot. The handicapped spaces were also full, someone even parked in the access space for wheelchairs ( which is not a parking space ) NONE of these cars had a handicapped permit or hotel parking permit on the dash. We were quite tired after sightseeing all day and I was in a GREAT deal of pain. I DO have a handicapped permit, yet I had NO where to park.
We immediately informed the front desk of the situation. They said the cars probably belonged to people at the bar across the street. They said they would call over there and check before they had them towed. Well excuse me, but shouldn't they be more concerned that THEIR guests had no where to park? Let alone that people are breaking the law and illegally parking in handicapped spaces that deserving people need. Where I come from people have more respect for those with disabilities than this. The cars should have been towed IMMEDIATELY!!! Were they? No. We did not see ANY cars being towed that evening. In fact, some of them were still there in morning. The clerk told us to go park at the Newport Beach hotel instead of doing anything about this situation. Totally UNACCEPTABLE!!!!
I hope everyone will find this unacceptable enough to not want to stay here. I certainly do, and will never return. If however, you still want to stay here I will now give my regular review of the hotel.
Thankfully, I was able to stay here free with reward points, as I never would have paid the price they were asking for this place. Guests deserve A LOT more ammenities and better service for what they charge.
We did not see any hose to rinse sand off after returning from the beach.
There is a guest laundry, but it is very expensive at $2.50 per machine.
Rooms are small with double beds. At least the beds are comfortable. Very few rooms have any ocean view. I personally don't understand why anyone would build a hotel at the beach without balconies. Rooms also do not have a micro. or ref.
Bathroom is a decent size, but could use a larger vanity and a make-up mirror.
Breakfast is only adequate. The room is rather small. Get there early.
The beach isn't directly across the street, it's more like next to across the street. Still, it is close enough to walk.
The water at the beach was warm and the ocean floor was sandy. The water however, was full of red seaweed/kelp. I do mean FULL! I do not know if it is always this way. The beach had more trash than ANY beach I've ever been on. This trash was left by the visitors, not washed ashore. I have been all up and down both the east and west coasts, all the islands of Hawaii, and most of the Caribbean islands, and I have NEVER seen so much trash on a beach.
I would like to return to Newport some day and see more of the mansions, but I definitely won't be staying here.
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- Also Known As:
- Comfort Inn Middletown Hotel Middletown
- Middletown Comfort Inn