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“Comfortable, Friendly and clean”

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Residence Inn Newport Middletown
Ranked #4 of 18 Hotels in Middletown
Certificate of Excellence
Louisville, Kentucky
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Comfortable, Friendly and clean”
Reviewed 16 August 2014

From check in with Melissa to checkout with Melissa this Residence Inn is tops. The staff appears happy to be working there and they truly convey that they are happy that you chose them. The breakfast was good, the afternoon cookies something to look forward to after a day of exploring Newport and the afternoon parties unique and festive. This is a very well run property. The room was clean and accommodating and unlike most, the shower worked great. Compliments to the owners and staff.

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Lawrence F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Jeff_Miller, General Manager at Residence Inn Newport Middletown, responded to this review, 21 August 2014
Thank you for the compliments about Melissa's service and your stay with us. Guests expect clean & comfortable suites but it's always the extra things that make a difference: great service, friendly faces, cookies and a festive party (every Thursday in the summer, next week is Pirates Day!). I'm so glad we could offer some extra touches that you liked! Come back again.
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400 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Richmond, Texas
1 review
Reviewed 16 August 2014

I am writing this review have just laid down for the first time. I'm sorry but for 35000 Marriott point I expect a halfway decent mattress not a piece of plywoood. I am a gold level regular and stay regularly at much lower hotels with much highly superior mattresses. Then when we asked for a mattress pad for our king bed they bring us one for a double. I feel truly ripped off for what I got.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tindalt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Jeff_Miller, General Manager at Residence Inn Newport Middletown, responded to this review, 21 August 2014
I am very sorry that the bed was uncomfortable. Bed preferences do vary considerably and we have both bedboards and eggcrate pads available. I am sorry that the offer of these was not acceptable. I see that you wrote this comment just as you first lay down on the bed and prior to communications with the Front Office Mgr. on Sat. and the Asst. Mgr. on Sunday. I hope you found their offers and actions both sincere and indicative of our committment to satisfy our guests. Again, my apologies that the bed was uncomfortable.
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Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 August 2014

We stayed at this hotel in July for 2 nights. Upgraded to a 2 bedroom, worth it, we had a great stay. The staff was very helpful with recommendations for in-town activities. The breakfast was pretty good, waffles :)

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank mike d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Jeff_Miller, General Manager at Residence Inn Newport Middletown, responded to this review, 14 August 2014
Family vacations are great and always better when you have a little extra space to spread out. The 2 bedroom suites can be a perfect option. And waffles are offered every day! Thank you for sharing your experience on TripAdvisor.
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New Jersey
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 August 2014

We recently stayed in a suite Aug 2014 and were so pleasantly surprised by all that this facility had to offer and was beyond our expectation ! The room was immaculate, staff amazing and it offered everything it suggested prior to arrival in style- pool ,hot tub, lounge ,full breakfast & much more! Best selection of breakfast items,food quality & delicious! fresh baked cookies in the evening & smiles with professionalism every time you hit the lobby with a simple question or a request!!! We cant wait to go back for the next event- this one was the Jazz festival!!! thanks to everyone that made our stay so memorable! (especially Christine at front desk!!)

Room Tip: suites for family or friends perfect accommodations for 4!
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  • Stayed August 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank DeStressBeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Jeff_Miller, General Manager at Residence Inn Newport Middletown, responded to this review, 14 August 2014
Thank you for your enthusiastic review. Your description of the stay is everything we hope to hear..... clean, friendly & professional service and food options that meet your needs. Thank you for staying with us!
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Central NJ
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 August 2014 via mobile

We stayed here for two nights over 4th of July weekend. We checked in unexpectedly and last minute after arriving at and then leaving another local hotel that's indoor pool was closed. My kids loved the indoor pool here. Staff was helpful and courteous. Making a last minute reservation was a piece of cake. Hotel is clean and welcoming. Our room was clean, spacious and accommodating. I originally didn't consider this hotel due to the distance from Newport, but the drive is quick and the nice hotel made up for the inconvenience.

Stayed July 2014
Helpful?
1 Thank T0ughbutfair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Jeff_Miller, General Manager at Residence Inn Newport Middletown, responded to this review, 14 August 2014
We are pleased that we were able to accommodate your last minute change of plans and that you enjoyed your visit. We hope that we will see you again.
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Bristol, CT, USA
Level 3 Contributor
23 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 July 2014 via mobile

We have stayed here almost every year since 2008. The suites are perfect for our traveling family. The hotel is not far from downtown newport or the beaches which is our main destination. The included.breakfast helps us keep.costs down and get.on our way in the morning and this year they even pulled out a huge bin of duplo legos for my 4 and 2 year old which kept them quite busy when we were in the room with some task at hand. We love this hotel and residence inn's as a brand in general.

Stayed July 2014, travelled with family
Helpful?
2 Thank Brian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Jeff_Miller, General Manager at Residence Inn Newport Middletown, responded to this review, 29 July 2014
Dear Brian S.
Thank you for your loyalty to Residence Inn and our hotel! We are pleased that you return almost every year. A few more years and your children will be old enough to enjoy the SportCourt! In the meantime, we will keep the toy drawer in the lobby fully stocked for your little ones.
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Chicago, Illinois
Level 5 Contributor
93 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 25 July 2014

Reservations: Made online with ease

Check In: Wonderful, friendly staff. Efficient and pleasant.

Room: We got the two bedroom suite others have reviewed. One bedroom had a king bed with BR; other bedroom had a queen bed with BR; joined in the middle by a living area/kitchen. Spotless, perfect for family travel. Quiet, comfortable, good room temperature control.

Breakfast: Not bad, but not great. Area was pleasant, and crowded at 7 a.m, which surprised us. Average fare.

Parking: Adequate; though full, we did get a space whenever we needed it.

Value: We thought it was good. The hotel is very convenient to very expensive Newport, making it very easy to tour, so we thought a rate of $405 per night was a good value.

Check Out: Again, very pleasant. And, they asked "Could we have done anything to improve your stay with us?" I don't hear that much, and was impressed. But, there really wasn't anything to improve.

Would definitely stay again and highly recommend.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank fourfamilytravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mr_Jeff_Miller, General Manager at Residence Inn Newport Middletown, responded to this review, 29 July 2014
We appreciate your business and thank you for writing a review containing so much information. I always promote the 2 bedroom suites and I'm pleased to hear it worked out well for your family. Thank you again and please come back.
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Additional Information about Residence Inn Newport Middletown

Property: Residence Inn Newport Middletown
Address: 325 W Main Rd, Middletown, RI 02842-6309
Region: United States > Rhode Island > Middletown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Middletown
#3 Romantic Hotel in Middletown
#6 Family Hotel in Middletown
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Residence Inn Newport Middletown 3*
Number of rooms: 97
Official Description (provided by the hotel):
Newport County's newest hotel featuring 97 spacious suites, each with full kitchen and separate areas for sleeping, eating, working and relaxing. Enjoy the indoor pool, whirlpool, sport court, business center, guest laundry and all the comforts of home including free HS internet, complimentary hot breakfast buffet and social hour Monday, Tuesday & Thursday evenings. Beer & wine bar. Just 2 miles from the scenic attractions of Newport, yet nearby to the Navy Base and Corporate Parks. ... more   less 
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Also Known As:
Residence Inn Newport / Middletown Hotel Middletown
Residence Inn Middletown
Middletown Residence Inn

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