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“Satisfactory stay”

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Howard Johnson Middletown Newport Area
Ranked #3 of 18 Hotels in Middletown
Certificate of Excellence
Torrington, Connecticut
Level 1 Contributor
3 reviews
“Satisfactory stay”
Reviewed 20 August 2014

Employees were always happy to serve us, very friendly.
Having Applebee's attached made dining out very convenient. Nice rooms, large, clean, pleasant with great cleaning crew. Pool water nice and warm to my wife's delight.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank 49Tim1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HojoNewport, Front Office Manager at Howard Johnson Middletown Newport Area, responded to this review, 2 September 2014
Dear Thomas,

We're glad that you enjoyed our clean and cozy accommodations! Thank you for sharing your experience with us at the Howard Johnson Inn. It seems like you enjoyed a truly relaxing and memorable stay. We hope you'll come back for another dip in our indoor pool soon.

Kind Regards,

Jennifer Joslyn, Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (129)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Ottawa, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 August 2014

Room was nice, but stinks of smelly rugs. Appreciate the two sinks - one inside the bathroom and one outside the bathroom. Free breakfast consisted of apples and bananas and pre-wrapped muffins. Coffee machine in the breakfast area is available 24/7 and includes hot chocolate and a cafe mocha. Pool and Jacuzzi were very nice (indoor). Fitness room looked decent. Staff was very friendly and accommodating. The hotel is in a great location. It is not downtown but only minutes from all of the fun spots (the Mansions, the beaches, etc.). I would recommend the hotel due to location. As all room rates in Middleton and Newport are very high, we saved a lot by using the Trivago website! The wifi was free, but super slow in the evenings.

Room Tip: Ask for a no pet room at the upper floor, so you can lave open the windows.
See more room tips
  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Max O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HojoNewport, Front Office Manager at Howard Johnson Middletown Newport Area, responded to this review, 25 August 2014
Dear Max,

Thank you for reaching out to us after your recent stay and for sharing your kind recognition of our staff members. We will pass along your to them so they know just how much their efforts were appreciated! I'd like to express my sincere apologies for the odor that you experienced with the carpeting in your room. We truly regret to read that you encountered difficulties and we appreciate that you've brought these concerns to our attention. We do our best to make our guests' stay very welcoming and I am sharing your review with our housekeeping manager so that future guests do not have the same experience. We also regret if your experience did not reflect our typical high standards of cleanliness. We are honored that we had this opportunity to accommodate you and we appreciate your very valuable feedback. We hope you will give us another opportunity to serve you in the future.

Kind Regards,

Jennifer Joslyn, Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Waterbury
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 August 2014

All of the staff are exceptional. Karen, Tracey, Abbey and crew go above and beyond make sure my stay is great. The rooms are clean and comfy. My son was will only stay here!

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank J374AJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HojoNewport, Front Office Manager at Howard Johnson Middletown Newport Area, responded to this review, 25 August 2014
Dear Janine,

We are thrilled to learn that you feel right at home with us at the Howard Johnson Inn. All of our team members are grateful for your kind words, especially the ones you have mentioned by name. It is rewarding to know that we exceeded your expectations and we hope you will continue to stay with us in the future.

Kind Regards,

Jennifer Joslyn, Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Howard Johnson Middletown Newport Area

Property: Howard Johnson Middletown Newport Area
Address: 351 W Main Rd, Middletown, RI 02842-6309
Phone Number:
Region: United States > Rhode Island > Middletown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Middletown
#4 Business Hotel in Middletown
#5 Romantic Hotel in Middletown
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Howard Johnson Middletown Newport Area 2*
Number of rooms: 115
Official Description (provided by the hotel):
Complimentary Deluxe Continental Breakfast, Indoor pool, whirlpool, sauna, fitness rm, business center, free HS Internet, Applebee's Restaurant attached, located 2 miles from downtown Newport, 1 mile from Newport Navy Base and corporate parks. ... more   less 
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Also Known As:
Howard Johnson Inn - Newport Area / Middletown Hotel Middletown
Howard Johnson Middletown
Howard Johnson Newport Middletown
Middletown Howard Johnson

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