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“We had to carry our bags up to the third floor as there is...”

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Ramada Middletown Newport Area
Ranked #18 of 18 Hotels in Middletown
Basking Ridge
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“We had to carry our bags up to the third floor as there is...”
Reviewed 23 October 2013

We had to carry our bags up to the third floor as there is no elevator. There was no safe in the room.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
1 Thank Nancy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (69)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
Granville
1 review
Reviewed 22 October 2013

FROM THE MOMENT WE ARRIVED, NOTHING WAS ACCEPTABLE.
We checked in & were told (not in a friendly or helpful way) there was an outside door we could access to bring our things to our room.
We moved the car to find out the outside door was locked and could not be opened by our room key.
We relocated the car again, brought our suitcases up the stairs and down the hall to the complete opposite end to find out our room could not be opened by the room key card we were given.
I went back to the desk to let them know, they laughed and gave me the "hard key" that needed to be used. I did not find it funny as I was in heels and late for a reception.
I went back to the room, entered to find it was a king bed when we reserved 2 double beds and a cot since we were a family of 4.
I tried to call the desk, phones did not work.
I again, went back to the desk to let them know it was the wrong room. They had nothing else but offered 2 cots and would bring them to our room & leave them as we were already late for the reception.
When I said the room phone did not work I was told they don't work, they're being redone but feel free to keep coming back if we need anything!
When we returned from the reception, we had 3 cots in our room.
Our bathroom door was extremely loud to open as it stuck hard when shut (every time) which was very disturbing at night when someone needed to use it while others were sleeping.
Also for a couple of hours, in the middle of the night (ending around 4 am) something sounded like drum lessons which we think may have been a washing machine that kept us awake.
When I checked out in the morning, no one even made eye contact or asked how our stay was.
We will never use a Ramada again.
Very unhappy & dissatisfied!

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Suzanne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maisach
1 review
Reviewed 20 October 2013

stayed during our visit of rhode island in middletown in the Ramada. very nice receptionist, big and clean room, we were satisfied and had a quiet and comfortable stay. the only thing we were not happy with was the breakfast. being an european, you love breakfast and what we got was coffee and donuts in an terrible surrounding. but you can have breakfast outside the hotel, so no worry. enjoyed our stay.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank THXDVD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ramada Middletown Newport Area

Property: Ramada Middletown Newport Area
Address: 425 E Main Rd, Middletown, RI 02842-5213
Phone Number:
Region: United States > Rhode Island > Middletown
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#7 On the Beach Hotel in Middletown
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Ramada Middletown Newport Area 2.5*
Number of rooms: 132
Official Description (provided by the hotel):
On your next trip to New England, book a room at our Ramada Middletown hotel near Newport beach community and downtown shopping area. Our Middletown, RI, hotel is just minutes from exciting area attractions and sightseeing, making your stay with us fun and carefree. Our 132-room property offers guest laundry services, free parking for vehicles of any size and free Wi-Fi internet access. Handicapped-accessible rooms, non-smoking rooms and whirlpool suites are available at our hotel in Middletown, RI. ... more   less 
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Also Known As:
Royal Plaza Middletown

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