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“Very Clean, great service and amenities” 5 of 5 bubbles
Review of Holiday Inn Express and Suites Smithfield - Providence

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Holiday Inn Express and Suites Smithfield - Providence
Ranked #2 of 3 Hotels in Smithfield
Bethpage NY
Level Contributor
239 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
“Very Clean, great service and amenities”
5 of 5 bubbles Reviewed 15 October 2012

We visited my daughter at Bryant for Parents weekend and I needed 3 rooms. The rooms are large and have granite counters and sitting areas with flat panel tv's. Coffee maker small fridge and micrwave are also in the rooms. The beds are very comfortable and the pillows are great. The room and the hotel are ext5remekly clean. The front desk is maybe the nicest person you can run into and they offer a free breakfast. There is also an indoor heated pool and fitness room and all of the above make it an excellent place to stay.

  • Stayed October 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Len K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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97 reviews from our community

Traveller rating
    37
    28
    15
    10
    7
See reviews for
21
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31
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Any
English first
Seattle, Washington
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 12 October 2012

The staff at the front desk were kind and helpful....but that only goes so far with a dirty hotel. Stained carpets, moldy shower curtains and not leaving toilet paper when the roll is almost empty doesn't scream welcome and inviting in my book.

The breakfast offered each morning was average fare, but the coffee...ah... that was an adventure. Would it be strong enough to remove paint today? Or could I read a newspaper through it?

Would I return or recommend this property to a friend? Hmmm....at gunpoint, maybe.

  • Stayed October 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Julie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express and Suites Smithfield - Providence, responded to this review, 31 October 2012
Dear Julie R,

Thank you very much for your feedback regarding your stay with us. I am glad to know that you had a good experience with our front desk. I want to assure you that work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. Please accept my sincerest apology for falling short of your expectations on this day, especially with the overall condition of the room accommodations you received. We will address these points and I hope when you return you will see the improvements made.

Sincerely,

Pam G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madrid, Spain
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 21 August 2012

You will get here the usual HI facilities and service, which was what we need for a one night stay on a road trip. Reception was very kind and quick upon our arrival. Breakfast was the usual selection from HI. We were unlucky to have some louder types of guest nearby and in the parking who made it difficult to go to sleep... the walls are surely not of the thickest type.

  • Stayed August 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kevinvives
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coopersburg, Pennsylvania
Level Contributor
649 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
3 of 5 bubbles Reviewed 8 June 2012

The Holiday Inn at Smithfield is a clean place to stay, although the wireless service for the internet leaves much to be desired. The breakfast is decent and the hotel is within reach of a few good restaurants.

Room Tip: The door into the room is pretty loose so plan on hearing most anyone in the hallway day or night.
See more room tips
  • Stayed June 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank wkrupa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scituate, Massachusetts
1 review
5 of 5 bubbles Reviewed 3 April 2012

My recent stay that the Holiday Inn Express and Suites in Smithfield Rhode Island was wonderful. The front desk receptionist Mariah was very pleasant and helpful when my family and I asked about the area, where to eat, and places to visit while we were there, she also printed out directions for us. We received a goodie bag at check in for being a gold priority member which I thought was nice. Our room was very nice, clean, and comfortable.The beds are very comfortable, great showers, flat screen tv's in the room. The hotel also has wifi, an indoor heated pool, and a full hot breakfast. Next time my family and I visit Rhode Island the Holiday Inn Express and Suites in Smithfield is where we'll stay.

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Miranda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vermont
Level Contributor
76 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 1 April 2012

For the money this is a very nice place to sleep and stay. The room I stayed in was right off the main lobby but may has well have been in the middle of the desert it was so quiet. There were a few minor details with the room that caught my attention such as a deep dent in the wall about the size of a bottle of water bottle but it did not affect the quality of my rest and/or relaxation. One of the beds was squeaky which made my two year old nephew laugh out loud but it was a very comfy bed so I didn't care a bit. The only complaints I have about the room is that the pull out couch was small, stiff, and uncomfortable both as a couch and as a bed; and, the heater was a little too loud for comfort. Otherwise, the room was very clean and pleasantly appointed.

Parking is ample and close to the entrance.

Amenities for the hotel are fantastic! Start your day off right with the continental breakfast: fresh fruits, bacon, eggs, toast/bagels/english muffins/muffins, cereals, coffee, tea, juices ... you name it they have it. Do business with included wifi or use the business center which is easily accessible and includes fax and printers. If that isn't to your liking, visit the clean and inviting pool or fitness center. Then finish off your day with a trip to the mini store which is well stocked and reasonably priced.

I highly recommend that corporate include proper directions to the hotel on the site. We were directed incorrectly by both Google maps and AT&T Navigator which lead us to drive an extra 15 minutes to find the hotel. If there hadn't been a major accident in front of the hotel the night we arrived [with rescue vehicle lights as identifiers] we may not have found it for an hour -- all due to one misdirection.

There may be others in town, but you will not find better or more for your money. Highly recommend the Holiday Inn Express and Suites!

Room Tip: I don't know what the other rooms are like but my room, in a major traffic area, was quiet. Gue...
See more room tips
  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MaMaRedPen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 9 February 2012

As a business traveler, I rely on access to the Internet for mail, meetings, etc. Unfortunately, the hotel's wireless access was unavailable during my stay. Calls the provider only confirmed that wireless was down and wouldn't be fixed until tomorrow at the earliest. After finally reaching a supervisor (he wasn't present in the evening or the morning!), my bill was adjusted. Probably won't stay there next time anyway.

  • Stayed February 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank CPFleck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express and Suites Smithfield - Providence

Property: Holiday Inn Express and Suites Smithfield - Providence
Address: 1010 Douglas Pike, Smithfield, RI 02917-1203
Phone Number:
Region: United States > Rhode Island > Smithfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Smithfield
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express and Suites Smithfield - Providence 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites Smithfield - Providence Hotel Smithfield
Comfort Suites Smithfield
Smithfield Comfort Suites

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