As I have stayed at this newly renamed Holiday Inn many times, this trip I carefully reviewed the helpfulness of the management, as well as the condition and cleanliness of my room, as there has been a change in ownership.
As I am a bit older, this trip I hired a driver and black car to take me from Boston to Smithfield. The service was excellent (Boston Limo), but I was left in Smithfield without a car for two days. I had of course arranged a cab in advance (Smithfield is too far from Providence to warrant its own cabs, apparently), so as to compensate.
The day of my meeting, the cab did not show up. As my meeting was important, and I had to be there early (only mile or so away), I finally had to ask the nice lady at the desk –Ashley-for help.
She understood the problem right away, and put a sign on the counter and ran me to my meeting with Honeywell.
When my meeting was finished, I was driven back to the motel by a friend. But, I was now left with no cab to take me to my favorite restaurant in town: Parente’s. The Holiday Inn Director of Sales, Scott Brodie, hearing of my second need for a ride, immediately offered a ride to Parente’s where I normally dine while in Smithfield.
[Side note: the staff at Parente's, knowing I’ve diner there many times over the years, also helped out by taking me back to the Holiday Inn after two meals there. And, the food had gotten even better since the last time there about 3 months ago. Try their home-made soup.]
All in all, the staff at Holiday Inn was excellent in their service to a guest. Thanks Ashley and Scott. Well done!
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- Also Known As:
- Holiday Inn Express And Suites Smithfield - Providence Hotel Smithfield
- Comfort Suites Smithfield
- Smithfield Comfort Suites