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“Perfect Customer Service goes a long way!” 5 of 5 bubbles
Review of Holiday Inn Express Warwick/Providence

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Holiday Inn Express Warwick/Providence
Ranked #7 of 16 Hotels in Warwick
New York City, New York
1 review
“Perfect Customer Service goes a long way!”
5 of 5 bubbles Reviewed 15 July 2014

This hotel is so well run, so well appointed. Plugs where you need them. Quiet rooms. Extremely professional staff. I was greeted by Derek at check in after a long trip from New York. I was impressed by his customer service when he reached across the front desk to "Shake my hand." Something that simple goes a long way!

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jayson R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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413 reviews from our community

Traveller rating
    194
    148
    47
    14
    10
See reviews for
151
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (90)
Date | Rating
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  • English first
  • French first
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English first
Brockport
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 10 July 2014

My daughter and her teammate stayed at this hotel for a couple of days during a soccer camp during the holiday weekend. The front desk staff were very nice and greeted everyone in our party with a smile. When we went to our room, there was a something on the bed saying they were renovating. You couldn't tell, the hotel was well kept and the housekeeping staff did an excellent job. Being a holiday weekend, we didn't know what to expect for breakfast. We were pleasantly surprised to find that thing flowed very smoothly. They had extra staff assisting and the food was hot and ready to eat. The dining area was full, but again, everyone was served and I heard positive comments from other people staying there. Keep up the good work.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ITCS1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
5 of 5 bubbles Reviewed 4 July 2014 via mobile

My family and 7 others were in Warwick RI for a softball tournament. We have been to a number of hotels this summer, and by far this Holiday Inn was the best. From the minute we arrived until our departure, Joe and his staff were more than accommodating! The front desk staff, Asma and Helena, were fast and efficient! Joe and Jerome, security, made sure that our families had everything we needed to include a gathering room for a team dinner! Other hotels we visited did not even allow snacks and beverages poolside!
As a group we decided, that if all Holiday Inns guarantee this type of staff, we found ourselves a " Gem" !!!
Thank you again to the staff for making our stay most enjoyable and stress free!!

Lisa Garand
New England Diamond Gems
12U. Orange

Stayed June 2014, travelled with family
Helpful?
Thank Lisa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Rapids, Michigan
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 4 July 2014

Visiting the Providence/Newport/Jamestown/Cape Cod area. This is a great place to stay. Very central location for many day trips. We were here for 6 days. The hotel staff was excellent. The rooms were great. Sleep quality was excellent. They gave you both firm and soft pillows. Breakfast was very good. The pool area was nice. The hot tub could use a little work and also wish the water was warmer. The fitness center had a bike, elliptical and TV. Even though close to the airport we did not hear the planes. The hotel is also dog friendly and we did NOT detect any bad odors.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ken_GR_MI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bridgeport, Connecticut
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 3 July 2014

What a pleasant surprise it was staying here! Front desk staff were extremely friendly and very knowledgeable of things to do in the surrounding areas. The rooms were very clean and the beds were Heavenly! I would definitely stay here the next time I am in Providence!

Room Tip: I booked through Hotwire, as I often do, so this room was honestly a steal!
See more room tips
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tammy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
5 reviews
4 hotel reviews
4 of 5 bubbles Reviewed 2 July 2014 via mobile

Our Soccer team stayed at the hotel and enjoyed it.

The hotel is in a good location for access to the airport and area activities. Not far from I-95.

Building is in good condition. Rooms well maintained and beds are comfortable.

We used the breakfast room in the evening to share meals and the room is big and nice...brand new.


Jaime at the front desk is super friendly and found a pizzeria in Providence willing to deliver some great local pizza.

Stayed June 2014, travelled with friends
Helpful?
Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Massapequa
2 reviews
5 of 5 bubbles Reviewed 30 June 2014

Stayed here for just one night and it was wonderful! Everything was very clean and the staff was accommodating and friendly. Sam at the front desk in particular was fantastic! He went above and beyond to ensure that our stay was enjoyable! Sam definitely is the reason that I will return to this location if I ever stay in the area again! He is a great representative of the hotel and how all staff should treat guests.

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dp2330
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Warwick/Providence

Property: Holiday Inn Express Warwick/Providence
Address: 901 Jefferson Boulevard, Warwick, RI 02886
Phone Number:
Region: United States > Rhode Island > Warwick
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Warwick
#7 Business Hotel in Warwick
#7 Family Hotel in Warwick
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express Warwick/Providence 2.5*
Number of rooms: 147
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites is an award-winning property located in beautiful Warwick Rhode Island, less than one mile from Providence/T.F. Green Airport and a short drive from historic Providence. The hotel offers 147 graciously appointed guestrooms and 2 meeting rooms. Enjoy a complimentary continental breakfast served in our Great Room that also features a 50' plasma screen television, fireplace and comfortable seating. Take advantage of our complimentary airport shuttle service and on-site parking to ease the stress of traveling. Our location in central Rhode Island allows for convenient access to the state's many colleges and universities as well as pristine beaches and a host of local art & cultural activities. Experience the exceptional service and attention to detail that will exceed your expectations and that sets us apart from the rest! ... more   less 
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Also Known As:
Holiday Inn Express Warwick/Providence Hotel Warwick
Warwick Holiday Inn

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