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“A Cool Change”

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Hampton Inn & Suites Providence-Warwick-Airport
Ranked #2 of 16 Hotels in Warwick
Certificate of Excellence
GreenLeadersBronze level
Nassau, Bahamas
1 review
“A Cool Change”
Reviewed 21 November 2013

We had a great stay, it was cooler than it ever gets in the Bahamas but that did not hinder us in any way. We enjoyed our stay. We were there for a wedding therefore our time to really share in what the area has to offer was limited, would like to return hopefully it would be soon.

  • Stayed November 2013, travelled as a couple
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Review collected in partnership with Hampton

Helpful?
Thank Donna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay V, General Manager at Hampton Inn & Suites Providence-Warwick-Airport, responded to this review, 22 November 2013
Thank you for writing such a great review. We are delighted you chose to stay with us while you attended the wedding and are so glad we were able to make your stay in Rhode Island enjoyable. We look forward to your return and will gladly offer idea's on local attractions.
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1,114 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (130)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Cape Coral, United States
1 review
Reviewed 21 November 2013

This Hampton Inn went above and beyond with helping my daughter after her wallet was stolen and she was left alone in Providence on Saturday evening, with no ID, no money and no way to get money. They sent a taxi for her, bought dinner for her and just took amazing care of her.

  • Stayed November 2013, travelled solo
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Review collected in partnership with Hampton

Helpful?
Thank Sandy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay V, General Manager at Hampton Inn & Suites Providence-Warwick-Airport, responded to this review, 22 November 2013
Thank you so much for sharing your experience. Although it was very unfortunate what happened with your daughter, I am delighted our team was ready, willing and able to offer a level of service that goes above and beyond. That is what we are all about and it was our pleasure to assist her and ensure her safety. We look forward to welcoming you back.
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Smithtown, New York
1 review
Reviewed 20 November 2013

I was in town from Long Island for a business conference. Upon arrival, the staff was very welcoming and we were checked in within minutes. Rooms were clean and comfortable. Large bathroom, and one of the most comfortable beds and pillows I've slept on in a while! Huge TV and the AC unit cools down or heats up the room in minutes!

We arrived late at night and made a beeline for the bar, which closes at approx 11pm. Our bartender, Tracy made our stay an absolute delight! She was with us on Friday night and we couldn't wait to go back on Saturday. She is fun, friendly, and has such great energy! She makes holiday shots/martinis that are delish and made us a ton of fresh popcorn, which always gets brownie points with me! The breakfast buffet is awesome. Do NOT miss it. Overall, a wonderful stay, I will absolutely be back and would recommend this hotel for anyone staying nearby.

  • Stayed November 2013, travelled on business
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Helpful?
Thank 573ashleym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay V, General Manager at Hampton Inn & Suites Providence-Warwick-Airport, responded to this review, 22 November 2013
We appreciate the time you took to write this wonderful review. We are pleased we were able to provide you with a wonderful stay, that you found our staff to be very welcoming at check-in and you were happy with your room accommodations. A special Thank You for mentioning Tracy, our amazing bartender. I will be sure that she receives the well deserved recognition for her amazing customer service. We hope you have the opportunity to return in the future.
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New York, United States
1 review
Reviewed 17 November 2013

Very nice hotel. Clean bed and linens. Towel could have been better. Wonderful free breakfast but coffee was too weak. Heating system was very loud so I had to sleep with no heat but was very comfortable under nice warm quilt. Just had to turn up heat on high when I got up.

  • Stayed November 2013, travelled on business
    • Value
    • Location
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    • Service
Review collected in partnership with Hampton

Helpful?
Thank Janet H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay V, General Manager at Hampton Inn & Suites Providence-Warwick-Airport, responded to this review, 22 November 2013
Thank you for providing us with this valuable feedback about your stay. I apologize you had an issue with the heating system in your room. I have reported the incident to our Engineering department and we will be looking into it. Next time, please don't hesitate to contact the front desk with any issues so we may have the opportunity to rectify it while you are still here. It is our pleasure to assist our guests in anyway we can and strive to make sure each and everyone one of our guests have an excellent stay with us. I am glad you were satisfied with your stay and look forward to welcoming you back so we may provide you with an even better stay.
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Colorado Springs, Colorado
Level 3 Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 November 2013

Though my mother and I were off to a rocky start when the hotel shuttle failed to pick us up at the agreed upon location the staff more than made up for the inconvenience once we arrived! Everyone was warm and welcoming and Andrea made our short stay comfortable by booking us on the first floor and handing us a breakfast bag since we had to leave on the 5:00 am shuttle for the airport. We had a total change of heart about the experience and will be happy to return knowing that if something goes wrong the staff will take care of the problems immediately and do it all while smiling! Thank you Andrea, you made the difference!

  • Stayed November 2013, travelled with family
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Helpful?
Thank Layne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay V, General Manager at Hampton Inn & Suites Providence-Warwick-Airport, responded to this review, 18 November 2013
Thank you for taking the time to review your stay on TripAdvisor. Feedback, both positive and negative is so important to us and I must say this is one of my favorite reviews I have had the pleasure of reading. First, allow me to apologize for the incident with our shuttle. In the hotel industry, as in life things do not always go according to plan and human errors do occur. The fact that our staff, in particular Andrea was able to turn your stay around and successfully convey to you just how important you are as our guest and how much we care about your satisfaction is amazing. I will be sure to share this with Andrea and give her the proper acknowledgement for her efforts. I look forward to welcoming you back in the future.
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Orange, Connecticut
2 reviews
Reviewed 13 November 2013

Great hotel next to TF Green airport! Friendly service, always accomodating, always with a smile! Very attentive to everyone's needs! The staff goes out of their way to make everyone feel welcome and comfortable. They are a great functioning team regardless of their position in the hotel! Highly recommended whether for business or pleasure! Thank you Jay, Derrick, E, and everyone else!

  • Stayed November 2013, travelled on business
    • Value
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Helpful?
Thank Greg73a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay V, General Manager at Hampton Inn & Suites Providence-Warwick-Airport, responded to this review, 18 November 2013
I appreciate you taking time to share your experience with everyone. I am pleased you find our staff to be attentive and that you would recommend us to other travelers. I will be sure to recognize E and Derrick for their efforts as well. I look forward to your next stay!
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Pawtucket, Rhode Island
Level 4 Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 November 2013 via mobile

Overall great value, clean spacious rooms. Despite noisy neighbors it was worth the money paid. Seemed like a family atmosphere. Not much staff visiblity and 1 guy at the desk kinda forces you to figure things out for yourself!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Female T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay V, General Manager at Hampton Inn & Suites Providence-Warwick-Airport, responded to this review, 18 November 2013
Thank you for providing us with feedback about your stay. I am delighted you found us to be an overall great value. As for your noisy neighbors, please don't hesitate to contact our front desk at any hour of the day or night to report such an incident. We have staff on 24 hours a day that would have been more than happy to take care of this for you. Guest satisfaction is very important to us and we strive to make sure each and every one of our guests have an excellent stay with us. I hope you have the opportunity to return to us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Providence-Warwick-Airport

Property: Hampton Inn & Suites Providence-Warwick-Airport
Address: 2100 Post Road, Warwick, RI 02886-1401
Phone Number:
Region: United States > Rhode Island > Warwick
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Warwick
#1 Green Hotel in Warwick
#5 Business Hotel in Warwick
#7 Romantic Hotel in Warwick
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Providence-Warwick-Airport 2.5*
Number of rooms: 173
Official Description (provided by the hotel):
The Hampton Inn & Suites Providence-Warwick-Airport hotel offers a free hot breakfast buffet. We are located at the Providence Airport in Warwick. We offer a beautiful indoor swimming pool, hot tub and newly rennovated fitness center and lobby. ... more   less 
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Also Known As:
Hampton Inn And Suites Providence / Warwick Airport Hotel Warwick
Hampton Inn Hotel Providence
Hampton Inn Warwick
Warwick Hampton Inn

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