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“Sheraton Experience”

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Sheraton Providence Airport Hotel
Ranked #14 of 16 Hotels in Warwick
GreenLeadersBronze level
Reviewed 12 October 2013

This was the best hotel stay we have ever encountered. We travel alot and so far this has been our best stay in a hotel, The staff from house keeping to managers was just awesome. We were treated like one of the family. Three persons I want to thank the most are Charletty Bras, Edinson Reyes and Mike. These three are people person, they went beyond their call of duty. Whatever we needed, if it was available at the hotel, they would find for us. We were there for a four day military reunion but after traveling the east coast, we decided to come back and stay another four days. I highly recommend this hotel. Our trip was in September and October 2013.

Room Tip: Our corner suite was large and sunny.
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  • Stayed: September 2013, travelled with friends
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Thank Victor T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton P, General Manager at Sheraton Providence Airport Hotel, responded to this reviewResponded 22 October 2013

The "best ever" is high praise and we take great pride in earning your accolades. I enjoy seeing our team members mentioned because it tells me that they left a lasting impression. I will be sure to share your note with Charletty, Edison and Mike. I am sure your reunion group left a lasting impression in them!!!

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513 - 519 of 778 reviews

Reviewed 8 October 2013

we had a great stay at this hotel.
the service was pretty good.
the pool could be a little warmer.
and there is no Jacuzzi.
and its great with spg points its very reasonable. and the club lounge is nice too.


Stayed: August 2013, travelled as a couple
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton P, General Manager at Sheraton Providence Airport Hotel, responded to this reviewResponded 22 October 2013

Thank you for taking the time to post your review. We always enjoy earning 5 star reviews! I am sorry about the pool temperature. I will look into that. It is especially important during the upcoming colder weather. Thank you for letting me know about it. We truly appreciate your business and your feedback.

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Reviewed 3 October 2013

While vacationing with your pet is not always a pleasure especially with hotel stays, this hotel was fantastic! The front desk staff was fantastic and the rate where comparable. If I am in this area I will surly stay here again!

  • Stayed: October 2013, travelled with family
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Thank Kerri K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton P, General Manager at Sheraton Providence Airport Hotel, responded to this reviewResponded 22 October 2013

Thank you for posting your review. We take our pet friendly approach very seriously. Not only taking care of pets, but also making sure we maintain our standards for cleanliness. Offering a warm, welcoming atmosphere is important to all of our guests. We know how imporant our pets are and we know how they get treated affects your stay. We look forward to your next stay.

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Reviewed 30 September 2013

Stayed there for one night as we had an early morning flight from Providence Airport. The check-in, room and building were all very nice. We left our car there. We were driven to the airport and picked up ten days later at the airport. They drove us right to our car. A great place to stay and leave your car. Can't beat the price and convenience. This is the second time we have done this and we will definitely stay there again.

  • Stayed: September 2013, travelled as a couple
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Thank VinMar_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton P, General Manager at Sheraton Providence Airport Hotel, responded to this reviewResponded 22 October 2013

Thank you for the nice note. I am glad you enjoyed the convenience of our Stay, Park and Fly package and the great service from our shuttle drivers. It is great to see that you will back!! We look forward to serving you again. We appreciate your business.

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Reviewed 27 September 2013

We stayed here while we moved our daughter into an apartment while she attends Brown. The shuttle quickly picked us up at the airport. We checked into our room on the club level and they told us the club lounge was still open. Since we had just been on a plane from the west coast we were starving. What a welcome surprise! We were greeted by Alex in the club lounge who made us feel right at home immediately. It was so refreshing to be treated like family, truly! Each experience in the club lounge was the same. The room and beds were very comfy and we loved the free internet, that's how it should be everywhere. At the end of our stay the shuttle quickly whisked us back to the airport in the pouring rain. Since our daughter is in her first year of grad school I know we will be back and we will be staying here! Thank you!

Room Tip: Stay on the club level if possible.
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  • Stayed: August 2013, travelled with family
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Thank jcbVisalia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton P, General Manager at Sheraton Providence Airport Hotel, responded to this reviewResponded 16 October 2013

Congrats on getting you daughter moved in! It is always fun to be part of those experiences. Your review is a great example of how well things can go when we deliver a flawless experience. From Alex to our shuttle drivers, we care about the role we play in every guest experience. We hope to see you on parents weekend!!!

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Reviewed 23 September 2013

Stayed here for one night last night after visiting 12 other Starwood properties this month. The hotel is in a great location to the airport -- literally on the airport property and minutes from the terminal building. The staff is very warm, friendly, and concerned which was also contributed to a decent stay. However, the owners, Sheraton, and the managers of the hotel need to sit down and figure out how to get this hotel into the year 2013. Its dated and needs work. Like the other reviews say, the carpets are stained and terrible looking. The lounge level was not up to par, but had a decent breakfast. With some remodeling and renovation, this hotel could be a gem as they have the location and service to support a leading hotel in the area.

  • Stayed: September 2013, travelled on business
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Thank WDWFan1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton P, General Manager at Sheraton Providence Airport Hotel, responded to this reviewResponded 16 October 2013

Thank you for the thoughful review. We are planning for future improvements, but it all starts with our great team members. Thank you for commenting on our "warm and friendly" team. We have recently enhanced our evening offerings in the club based on similar comments. I hope you can experience the change and share more feedback.

Warmly,

Rob

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Reviewed 20 September 2013

I know what people are saying in previous reviews about the area not being great, but the hotel itself maintains the property in accordance with most other Sheraton's I stay at. Their customer service at the front desk is excellent...not many places explain where everything is without you asking first...good job! The property and rooms were very clean and though the bed was rather hard, it did have the requisite pillow options and lovely comforters. Clean, Neat, well maintained, priced right and excellent customer service...what more could you ask for?

  • Stayed: September 2013, travelled as a couple
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Thank debbmm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton P, General Manager at Sheraton Providence Airport Hotel, responded to this reviewResponded 24 September 2013

Thank you for the nice comments. I understand people's feelings on the area, being close the airport makes for a lot of activity. We are passionate about the things we can control and focus on those service items to insure our guests have a great stay. Our team is wonderful and it is very kind of you to take the time to compliment them.

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Additional Information about Sheraton Providence Airport Hotel

Address: 1850 Post Rd, Warwick, RI 02886-1501
Phone Number:
Region: United States > Rhode Island > Warwick
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Warwick
#8 Business Hotel in Warwick
Price Range: £74 - £146 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Providence Airport Hotel 3.5*
Number of rooms: 206
Official Description (provided by the hotel):
Minutes from downtown, Sheraton Providence Airport Hotel puts you in reach of city attractions - close to shopping, entertainment, many Colleges and Universities, and the Roger Williams Zoo. ... more   less 
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Also Known As:
Sheraton Warwick
Warwick Sheraton

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