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“Not Bad For One Night”

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Best Western West Greenwich Inn
Ranked #1 of 4 Hotels in West Greenwich
Shelton, Connecticut
Level Contributor
97 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Not Bad For One Night”
Reviewed 26 July 2014 via mobile

A very easy place to find right off the highway. The check in and out was very quick. The hotel is a little dated but the room was clean and comfortable. The pool area appeared somewhat rundown and in the need of remodeling. The breakfast area was clean and had a good amount of variety. I would stay again.

Stayed July 2014
Helpful?
1 Thank emdpetey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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340 reviews from our community

Traveller rating
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    24
See reviews for
150
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
New York
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 July 2014

Check in, check out was very easy and all went well. Room was clean and all went well until breakfast. The continental breakfast starts at 5:30 a.m., but we were unable to have the pancakes or waffles because someone doesn't come to "monitor" the machines until 7 or 8 a.m. which I find unacceptable.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jo_AnnA554
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
McLean, United States
2 reviews
Reviewed 24 July 2014

Bed and room were ok, but staff was inattentive, the breakfast (eggs and hash browns) was unedible, and the breakfast room was dirty. Specifically, we had to wait to check in while the single desk clerk fielded two long phone calls. Obviously phone callers get priority over guests. The breakfast eggs and hash browns were tasteless, the hash browns seemed old. Our shoes stuck to the breakfast room floor because it was so covered with syrup. The staff clearly was content with its condition.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrie, Ontario
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 July 2014

We stayed at this hotel for 5 days. It is our second stay there. Convenient location (close to the highway and yet very quiet). Easy access to Newport and Providence. Breakfast ok. Had to ask for extra soap. Only one soap bar for 4 guests. Soap dispenser empty. Pool area a bit shabby and water cold. Good value for the price. Would stay there again

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Eric W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tacoma, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 July 2014

I was looking for basic lodging for several days for a trip outside of Newport and saw positive reviews on Trip Advisor for this hotel. I was very disappointed with the poor quality of the housekeeping at this facility. It started with an overflowing garbage can in the parking lot by the side entrance as we first went to our room (garbage was piled on top of it as well). The towels in our room were stained. The clincher was when we returned to our room several days into our stay and found that there was still hair in the tub from showers taken that morning as well as wet washcloths but the toilet paper was folded into little points!! Clearly, housekeeping had been there though they skipped a key part of the job. It was also very difficult to moderate the temperature in the room - it was either hot and humid with the air conditioner set on low or fan or freezing cold. The room windows did not open.

I will think twice before staying at another Best Western and would definitely NOT recommend this location.

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank footloosefromwa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 20 July 2014 via mobile

It's a clean hotel with a nice lobby and friendly, helpful staff. The breakfast was decent, home fries and eggs, pancakes and waffles. Coffee was watered down and not not good at all.

The room was nice with comfy beds and plenty of towels for 3 of us. Downside being the drainage in the bathrooms. The tub and the sink have poor drainage and the caulking needs to be redone around the tub. Either stripped and replaced or just cleaned better.

There was a microwave and fridge/freezer in the room too which was convenient. Didn't use microwave but the freezer worked well for a small mini fridge/freezer.

Overall a nice property with good location just needs a few fixes.

Stayed July 2014
Helpful?
Thank Lauren M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United States
1 review
Reviewed 15 July 2014

The people were friendly and there was a lot going on the weekend I stayed - hotel completely booked. But the room was not maintained. Went to the beach and brought back some sand (not intentionally) but I took a wet towel and pushed all the sand in a pile this way when they came in to clean the room it would be an easy clean but instead I found the sand all over the bathroom floor when we returned as well as sand still in the shower. (disappointed)

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Christal H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western West Greenwich Inn

Property: Best Western West Greenwich Inn
Address: 99 Nooseneck Hill Rd, West Greenwich, RI 02817
Phone Number:
Region: United States > Rhode Island > South County > West Greenwich
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in West Greenwich
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western West Greenwich Inn 2.5*
Number of rooms: 56
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travel Republic (UK), Traveltool, S.L.U., getaroom.com, Cancelon, Evoline ltd and HotelQuickly so you can book your Best Western West Greenwich Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western West Greenwich Hotel West Greenwich
West Greenwich Best Western

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