If you are looking for something one step above sleeping in your car, this is the place for you! The staff was barely helpful and with no grasp of hospitality. Our first night there the fire alarm went off at around 3AM. There was no staff to be found and when we dialed the "emergency number" it took that person 30 minutes to show up. We later went to front desk to ask for a refund for the night and they questioned our story as if we were making it up. And of course they did not give us any sort of refund or discount on the night. Talk about insult to injury! They also charged us for damage to a lamp... we turned the lamp on and off twice and apparently bent it. The $150 charge is now being disputed.
I would say if nothing went wrong I wouldn't have known the staff was rude and inhospitable. I probably wouldn't be writing a review. I am writing this review to tell you to look elsewhere first before you land on this place.
- Also Known As:
- Shelter Harbor Hotel Westerly