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“Is A Good Hotel” 4 of 5 bubbles
Review of Holiday Inn & Suites Beaufort at Highway 21

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Holiday Inn & Suites Beaufort at Highway 21
Ranked #5 of 15 Hotels in Beaufort
Certificate of Excellence
Valdosta, Georgia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Is A Good Hotel”
4 of 5 bubbles Reviewed 26 July 2014

This is a very nice hotel. Clean, comfortable and pleasant. Is the best hotel in Beaufort right now, in my opinion. I was just disappointed THIS time with the breakfast. I reserved my room with the breakfast. The room rate was a little bit more because the Water Festival is going on (which I didn't mind). But when my children and I went down for breakfast, we were told it was a buffet style breakfast (included bacon, link sausages, country honey ham, scrambled eggs, grits, and biscuits & gravy). When we asked about pancakes, we were told it is not included but that they could make us A pancake. The breakfast also only included one 8 oz glass of orange juice for each person. Any more we would have to pay. A regular room rate was $130 a night for that particular night. With the breakfast, it was increased to $150 a night. We were told we we only had a $20 voucher for all of us together. My daughter ate free since she was under 12. But the buffet was $9.99 plus tax. So, I STILL had to come out of pocket for $1.84 for the tax. I've just never heard of such so I was disappointed in that. But overall, the hotel is very nice and I would still recommend it to anyone. I would just suggest not getting the breakfast included rate and just seeing what they are offering that particularly day and if you want true buffet breakfast, go to Golden Corral which is not far away at all.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Keisha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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453 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (129)
Date | Rating
  • English first
  • Any
English first
Mooresboro, North Carolina
Level Contributor
119 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 23 July 2014 via mobile

My family came in town for my retirement and we needed a place to stay so we decide to try Holiday Inn. The rooms are comfortable and the staff was friendly. The kids enjoyed the pool even when it got crowded. If I ever find myself in Beaufort again, this hotel will be at the top of the short list of options.

Stayed June 2014
Helpful?
1 Thank Kramer6492
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marietta, Georgia
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 23 July 2014

Staff is very attentive and they ask you if you are coming for a Marine Graduation, if you do they are very kind to congratulate us for our new Marine... Close to plenty of restaurants and few are within walking distance... all in all a great place overall!

  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank DOJAMFAM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn, New York
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 22 July 2014

Nice, comfortable and clean rooms. The guest relations staff are amazing and it was nice to be able to ask them questions - they are very knowledgeable on the area. The indoor pool was great and not too busy. The restaurant was well priced and good food. Would definitely recommend.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank bktraveller1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greenville, South Carolina
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed 7 July 2014 via mobile

My stay was for two days beginning on July 3rd 2014. I found the check in process slowed by the lack of a room being ready. I called prior to my arrival and spoke with the same clerk checking me in and gave her my GPS based arrival time. I went to the room to take pictures without my luggage in the photos. Once in the room I observed a long hair under the covers and a super dirty floor. I immediately notified the housekeeping since she was outside my door. The fan in the bathroom was dangling and probably should be repaired. I walked around to check out the rest of the hotel and to get photos. The two clerks still are unpleasant and could learn about service with a smile from the night clerk Candice. She is what saved this hotel from being a 2 rating along with other various maintenance crew members. The first morning I went down stairs to grab breakfast from Albergotti's Grill. Sadly that was not possible since I was advised there was a 40 to 45 minute wait. This hotel endures Marine graduations regularly so why were they not prepared for one occurring during the 4th of July holiday. I did not notice that many guests, so I just went off site looking for food since one extra person was going to overwhelm them. Hotel parking is shared with the hotel next door, though I doubt it was planned that way . The hotel next door is a bit run down so imagine the types that were hanging out over the balcony, so you should be extra alert when returning at night alone. Overall if you have to attend a graduation in that area it appears that the Holiday Inn is the best hotel available. In my case I wanted to be in Hilton Head and waited to late to find anything in that area that wasn't run down.

Stayed July 2014, travelled with family
Helpful?
1 Thank SassySabby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
usa
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 6 July 2014

this is our second time staying at the hotel, and we have been happy with the hotel.Rooms are clean, spacious with lovely views of the marsh. Dinner at the hotel restaurant was suprisingly good, enjoyed their outdoor seating. On site indoor pool and pop corn at the lobby from 4-7pm was a huge hit with the kids. Service at the front desk and restaurant was excellent. would stay there again.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank meghana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlington, Virginia
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 4 July 2014

Despite booking early, paying in advance, and arriving well after check-in time, our rooms were not ready when we arrived, resulting in a long wait time. Not what the doctor ordered after driving from Orlando FL to Beaufort SC. As a form of apology, the desk clerk gave me three passes for free drinks at the bar. This is a really handsome-looking Holiday Inn. The building and the furniture appear to be relatively new. It's a shame that previous guests have been so unkind to the furniture and fixtures. Some fixtures are loose, torn, or missing. Some furniture (e.g., desk and occasional chair) is wobbly. The refrigerator in my room ticked like an old-fashioned kitchen timer. I reported it and was told that it was defrosting, which could take several hours. It was still ticking when I checked out the next morning. However, menu at the on-premise restaurant was more accomplished than I expected. We ordered an 8-ounce filet mignon, a pecan-crusted tilapia, and chicken tenders. The food and service were delightful. There is also an attractive bar on the lobby level that closed at 10:00pm on the night we stayed (July 03rd). Both the restaurant and bar feature patio seating. Complimentary Wi-Fi was fast and convenient, as I was not required to login every time I turned on my phone or iPad. An indoor pool, fitness center, and conference facilities are located on the property. Everyone expects a bathroom exhaust fan to be noisy, but one wouldn't expect it to sound like a lawnmower. On the other hand, I did not expect to find a selection of towels conveniently stored in the bathtub/shower. Nice touch. Complementary rain forest alliance certified coffee was available in the lobby during breakfast. All things considered, I would give them a second chance.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Ty C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn & Suites Beaufort at Highway 21, responded to this review, 22 July 2014
Dear Ty C,

Thank you for your recent stay with us and reviewing our property. I am pleased to hear that you found our hotel and staff highly commendable. On the other hand, I sincerely apologize for the difficulties you had experienced at check- in and the inconvenience the condition of room amenities may have caused you. We appreciate your feedback as this is our best resource for improving guest services.

Thank you for your time and we hope to have an opportunity to serve you again.

Best Regards,

John O
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn & Suites Beaufort at Highway 21

Property: Holiday Inn & Suites Beaufort at Highway 21
Address: 2225 Boundary St, Beaufort, SC 29902-3831
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Beaufort
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Beaufort
#5 Business Hotel in Beaufort
#9 Family Hotel in Beaufort
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn & Suites Beaufort at Highway 21 3*
Number of rooms: 97
Official Description (provided by the hotel):
Welcome to the best hotel in Beaufort, SC! You'll discover Southern hospitality and charm at the new Holiday Inn Hotel Beaufort, nestled in the heart of South Carolina's Lowcountry. Our location is just off Highway 170 and Route 21 and overlooks the Beaufort River in Beaufort, SC, an antebellum seaside town surrounded by history and beauty. Our hotel in Beaufort, SC welcomes the family and friends attending the year-round graduation ceremonies at the Parris Island Marine Recruitment Center, six miles from our hotel. Beaufort's downtown is rich in history and just one mile away. Enjoy a relaxing and educational horse-drawn buggy tour to discover the secrets of historic Beaufort. And it's easy to spend a day on the inter-coastal waterways of Seabrook Island or Hilton Head Island, as both are just a half-hour away. The Holiday Inn Beaufort is designed to meet the needs of corporate, government, groups and leisure travelers. We are centrally located to Beaufort s business district, two miles from the University of South Carolina at Beaufort and just minutes from Beaufort Memorial Hospital. Our guests can relax around our indoor heated pool & whirlpool or enjoy a workout in the fitness center. A 24-hour business center allows you to catch up on work or check your email. The Holiday Inn Hotel Beaufort welcomes you with top-notch service and true Southern hospitality. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Beaufort
Holiday Inn Beaufort
Beaufort Holiday Inn

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