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“Hospitality at it's finest!”

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Holiday Inn Express Hotel & Suites Bluffton
Ranked #3 of 6 Hotels in Bluffton
Certificate of Excellence
Norcross, Georgia
Level 3 Contributor
24 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Hospitality at it's finest!”
Reviewed 8 July 2014

Hubby and I will be back to this property. We visited this property during the 4th of July weekend. It is located in a great area with Tanger Outlets, Kroger, Publix, Food Lion, Starbucks, Jim and Nick's, I-Hop, and a host of other restaurants nearby. Also just a few miles away are Hilton Head and Old Town Bluffton. Old Town Bluffton is a "must visit" place. Hubby visited the cigar shop on the way to Old Town Bluffton every day!
The hospitality at this property was above and beyond. We thank Kourtney and Arleen for making our stay such a special one. If you plan to stay in their one bedroom suite then plan to enjoy all of the space. Two TV's, a couch, two desks to set up your computers, small fridge, sink and microwave. The only reason we did not give this property 5 stars is because the room we were in must have had a cat prior to our stay and the hair might have been in the carpet or bedding and I found myself wheezing each time in the room and needed to take medication. However, we will be back.

Room Tip: If you don't like a lot of noise, ask to be placed at the back of their hotel.
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank jmichele580
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandy G, Director of Sales at Holiday Inn Express Hotel & Suites Bluffton, responded to this review, 9 July 2014
Thank you and we are so glad you selected our hotel during your recent travel to our area. Our location is in the heart of Bluffton close to shopping and dining. We look forward to seeing you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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378 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
Venice, Florida
Level 4 Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 July 2014

Maybe if we had a pet we wouldn't have noticed the overwhelming odor of pet urine in the room. It was so bad we left the hotel at 2 a.m. to travel home to Florida without the benefit of a good night nights sleep.
The front desk did not offer to put us in another room or refund our money but said they were sorry and someone would contact us in a few days.
No one called from the hotel to make any kind of amends. This is the last time we will ever stay at a Holiday Inn Express anywhere.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Toni M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandy G, Director of Sales at Holiday Inn Express Hotel & Suites Bluffton, responded to this review, 4 July 2014
We are terribly sorry you experienced these issues on your recent visit to our hotel. Our hotel is a pet friendly establishment and our staff works extra hard to ensure that our furry friends do not leave any remnants from their stay. Our hotel staff takes pride in our hotel and making sure it stays very clean at all times. The management team will address this with our staff directly to ensure that this does not occur again. Please feel free to reach me directly at any time for further assistance. Please consider us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arlington, Virginia
Level 5 Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 1 July 2014

Check in time is 4 PM. We arrived at our hotel around 5 PM. Still, our rooms were not ready. I had reserved a king suite and a room with two queen size beds. After much typing on the computer, the solitary, overworked desk clerk found a room for the Brianna and Sharon so that we could unwind there while my king suite was being prepared. I was asked to expect a call when my suite was ready. After two hours of waiting, we had unwound but had enough time to get wound up again! Ready for a stroll to help us to relax, we walked down to the lobby to check on my room. I picked up my key and my guests and I went to inspect my room and deliver my luggage.

Post inspection, we decided to take a short drive to dinner. This hotel is only 7 miles from Hilton HeadIs Island, South Carolina, where we spent spring break this year. This area in Bluffton is developed quite a bit like properties on Hilton Head. Commercial establishments are hidden from roadside view by lush greenery. The KFC Restaurant where we dined doesn't look like the typical KFC Restaurant. Buildings here tend to blend in with the scenery. It's actually quite refreshing.

My king suite was spacious, but the furnishings are comfortable only for an overnight stay. The toilet and shower drain were sluggish. Complimentary WiFi were frustrating to use because one has to accept the terms of service and login again each time their mobile device enters sleep mode. The complimentary breakfast was typical for this chain. This hotel has received better reviews from other writers. Perhaps my experience was a matter of bad timing.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Ty C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandy G, Director of Sales at Holiday Inn Express Hotel & Suites Bluffton, responded to this review, 2 July 2014
We appreciate your feedback and sorry that you experienced these issues while staying with us. The staff works hard to ensure all guests’ experiences are exceptional. The management team takes our guests comments seriously and will address them with our team. We hope you will consider our location again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hilton Head, South Carolina
Level 6 Contributor
162 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 26 June 2014

My husband and I stayed at this Holiday Inn Express during a recent house hunting trip to Bluffton. We can't say enough about the kindness of helpfulness of the staff there. They were always friendly and helpful. We didn't take advantage of the complimentary breakfast but did enjoy bringing coffee and fruit up to our room. Speaking of rooms, while they still bear remnants of an older hotel, the upgrades are impressive. Honestly, the bed was almost as comfortable as our bed at home. We rested very well during what was a busy and hectic time. The location is great, very central. We had a minor quibble with housekeeping and just on one day; otherwise, we would have given a more complimentary review. I like that it is pet friendly and we got to see some wonderful dogs while there. We're planning our drive from New England to SC when we move with our pets and hope we can find equally friendly and comfortable hotels along our route.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CarolinaKitty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandy G, Director of Sales at Holiday Inn Express Hotel & Suites Bluffton, responded to this review, 27 June 2014
Thank you and we are so glad you selected our hotel during your recent visit to our area. Our location is in the heart of Bluffton close to shopping and dining. We look forward to seeing you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milford,Pa
Level 6 Contributor
367 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
Reviewed 24 June 2014 via mobile

My wife and I stayed one night on our way back from a road trip to Florida. We were surprised that they upgraded us to a suite because of my Priority membership. The room was clean, staff very friendly and the breakfast was a typical hotel breakfast. I would like to commend the women who takes care of the breakfast area. Although it was getting late she made guests fresh bacon and eggs even though guests arrived late. It's nice to see someone who cares about her job!

Stayed June 2014, travelled as a couple
Helpful?
1 Thank Milford_PaMooseman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandy G, Director of Sales at Holiday Inn Express Hotel & Suites Bluffton, responded to this review, 25 June 2014
Thank you for taking the time to post about our hotel. We value our guests and look forward to seeing you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, Connecticut
Level 6 Contributor
99 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 7 June 2014 via mobile

The staff is very friendly and the rooms are very clean. I didn't like having to sign back into the wifi every single time but it's not a huge deal. The breakfast was good. Basic continental: eggs, cinnamon buns, pancakes, bacon, cereal, fruit, toast. Coffee is good. Didn't feel too crowded at all. Pool was also clean.

Stayed June 2014, travelled with friends
Helpful?
2 Thank Skap234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandy G, Director of Sales at Holiday Inn Express Hotel & Suites Bluffton, responded to this review, 9 June 2014
Thank you for sharing your personal experience about our hotel with us. We look forward to seeing you again on your next trip!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbia, South Carolina
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 June 2014

This hotel was pretty standard as far as a holiday inn express. It is near some good restaraunts and was good price. i stayed here on business travel for one night. For my one night it was a standard stay with no major issues. Checkin was what you would expect pretty average nothing above and beyond. If could find a idfferent hotel in the same range a litte more "fancy" on the amenities and in room comfort, I may seek other options. Overall just average.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Buckeye_Highway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandy G, Director of Sales at Holiday Inn Express Hotel & Suites Bluffton, responded to this review, 9 June 2014
Thank you and we are so glad you selected our hotel during your recent travel to our area. Our location is in the heart of Bluffton close to shopping and dining. We look forward to seeing you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Bluffton

Property: Holiday Inn Express Hotel & Suites Bluffton
Address: 35 Bluffton Rd, Bluffton, SC 29910-7620
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Bluffton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Bluffton
#4 Business Hotel in Bluffton
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Bluffton 2.5*
Number of rooms: 112
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel Bluffton in Hilton Head, SC. Our hotel is the perfect location for anyone who is visiting graduates of USMC-Parris Island, planning a beach vacation in Hilton Head Island, SC or visiting the historic cities of Beaufort, SC & Savannah, GA. Bluffton, South Carolina, is the home of several championship golf courses to Hilton Head Island. Call us to plan your next golf vacation package. The Holiday Inn Express Hotel - Bluffton in Hilton Head, SC is centrally located in the shopping district of this historic town and within walking distance to restaurants, shops, & within minutes of the most recognized golf courses in the area. Bluffton, SC is the gateway to Hilton Head Island, filled with everything you'd expect to find at a world famous resort. While vacationing at our Holiday Inn Express Hotel - Bluffton in Hilton Head, SC, uncover the hidden treasures of this South Carolina beach & golf vacation paradise. Explore & enjoy the Hilton Head Beaches, kayaking, fishing, dolphin/dinner cruises, sunset sails, golf packages, shopping, historic tours, or simply relax at our seasonal outdoor pool. Plan a day trip to visit the beautiful, historic towns of the Old South : Savannah, GA - 25 MI Historic Charleston, SC - 90 MI Beaufort, SC / Parris Island - 20 MI Step back in time and experience the history that made South Carolina a place to vacation. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Bluffton
Holiday Inn Express Bluffton
Holiday Inn Bluffton
Hilton Bluffton
Bluffton Hilton

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