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“Wonderful Experience” 5 of 5 bubbles
Review of Francis Marion Hotel

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Francis Marion Hotel
Ranked #24 of 60 Hotels in Charleston
Certificate of Excellence
Easton, MD
2 reviews
“Wonderful Experience”
5 of 5 bubbles Reviewed 21 September 2010

Francis Marion is an especially wonderful hotel. Decor is beautiful, staff is polite, knowledgeable, friendly, nicely groomed, helpful and neatly dressed. It is well located within Charleston. As General MacArthur once said "I shall return". You will have a great time staying here.

  • Stayed September 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marine69_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FMH_Manager, Manager at Francis Marion Hotel, responded to this review, 30 September 2010
Thank you for your great comments! We are looking forward to your return stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,708 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (725)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Philadelphia, Pennsylvania
1 review
5 of 5 bubbles Reviewed 20 September 2010

I travel to Charleston frequently and finally found the Francis Marion Hotel. A real southern hospitality place to stay. Great location for access to the Medical University of South Carolina, downtown shopping, and the famous Charleston restaurants. Most outstanding is the staff: the bell hops, hotel lobby staff, and the Swamp Fox Restaurant staff. Everybody is friendly, knowledgeable, and eager to assist their hotel guests.
The rooms are very clean, comfortable and quiet. I always get a good night's sleep at the hotel.

  • Stayed August 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DoctorL_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 September 2010

Had a great stay at the Francis Marion Hotel! There was no problem checking in early on the day of our arrival. We had begun travelling at 2:30AM and were glad to have a place to "hang our hat." The beds were soooo confortable. Usually, I'm glad to get back to my own bed at home, but not this time. The staff was very helpful throughout our stay. When we return to Charleston, we will be looking forward to our stay at the Francis Marion.

  • Stayed September 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Frequentflyer0051
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crownsville, Maryland
1 review
5 of 5 bubbles Reviewed 15 September 2010

This hotel was beautiful inside and out. The staff was wonderful, you can really feel the history within the building. Love it and would stay here again!

Stayed September 2010, travelled as a couple
Helpful?
Thank LynseyS4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuttgart, Germany
1 review
3 of 5 bubbles Reviewed 12 September 2010

Well first off we were somewhat discouraged from checking in early because they couldn't "guarantee anything." So we packed light to accommodate the hotel instead of them accommodating us, even though it was our wedding night. The room was great, the location was spectacular. The internet was not even usable the whole time we were there -- and coming from an IT expert trust me this was not a configuration issue on my part. I would have preferred they had handed us a 2400 baud modem from the 90's as this would have been faster than their network. You don't offer a "free car" that can't run on the highway -- why offer unusable internet?

  • Stayed August 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank codecode
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bear, DE
2 reviews
5 of 5 bubbles Reviewed 9 September 2010

Nice hotel in excellent area. Staff was polite and helpful. Within minutes of attractions, shopping and restaurants.

  • Stayed August 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mark_a_hoffman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario
Level Contributor
67 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 29 August 2010

The hotel is well situated and a great stately old hotel that has been kept up- almost. In my first room the shower would not stop running, so the second night I was shifted to a second room- the manager sent a fruit tray and apology. But then the phone and the internet did not work in this room so the next morning to a third room. Three rooms in 4 nights was really too much.
The hotel sent a note to apologise and I suspect this was an unusual experience. There are other really nice places in this price range close to the waterfront so shop around.
The lobby and restaurant were absolutely wonderful and you get a real sense of being in the old south.
Charleston is a wonderful destination and I will be back - for a holiday,

  • Stayed May 2010, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Alicetas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Francis Marion Hotel

Property: Francis Marion Hotel
Address: 387 King Street, Charleston, SC 29403-6468
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in Charleston
#13 Business Hotel in Charleston
#15 Luxury Hotel in Charleston
#21 Family Hotel in Charleston
#24 Romantic Hotel in Charleston
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Francis Marion Hotel 4*
Number of rooms: 234
Official Description (provided by the hotel):
Experience unsurpassed views of the historic harbor at the Francis Marion Hotel, the only high-rise hotel in Charleston’s historic district. All 234 guest rooms including 10 Suites and 7 Penthouse Suites are tastefully furnished for today’s sophisticated traveler, and provide modern conveniences from wireless Internet access, voicemail and data ports to on-demand movies. ... more   less 
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Also Known As:
Francis Marion Charleston
Hotel Francis Marion

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