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DoubleTree by Hilton Hotel and Suites Charleston - Historic District
Ranked #35 of 60 Hotels in Charleston
Certificate of Excellence
Detroit, Michigan
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Friendly & Comfortable”
4 of 5 bubbles Reviewed 24 May 2014

Staying at a major chain means sacrificing some uniqueness and charm, but this Doubletree does a lot to make guests feel like they're staying somewhere special. The front desk and valet staff couldn't have been more personable. The room was clean and spacious, and though the view from the window was a little lackluster, it's in a perfect location. We walked to Waterfront Park and everything else we wanted to see without missing a car for a second. A nice hotel in the heart of historic Charleston -- and warm cookies never hurt either.

  • Stayed April 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank uprisesthemoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, 25 May 2014
We thank you for your recent review and recognition of our property and staff. We strive to ensure each and every guest is provided the best possible experience and it appears our efforts were successful during your visit. It is rewarding to hear we made “such a positive impression” as Charleston is full of options for lodging and this is a fantastic nod to our dedicated team of professionals.
Best Wishes and we look forward to assisting you on your next to Charleston.
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2,013 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (335)
Date | Rating
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English first
Providence, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 22 May 2014

Stayed for a weekend in late May and the location was as good as advertised. Close walk to anything you would want to see or experience in downtown Charleston. My minor complaint is that the temperature gauge in the shower is way too sensitive. It goes from freezing cold to scolding hot in the move of a centimeter. It was crazy. Then when you finally get it where you would like it goes in and out a bit. Other then that I would recommend highly.

  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Darren D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, 24 May 2014
Thank you for taking the time to share feedback on your recent stay with us. We appreciate your honest input and we will use your comments as we constantly evolve to best meet our guests needs. We hope you will return to stay with us the next time you are in the area so we may show you an improved quality of stay.
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1 review
3 of 5 bubbles Reviewed 22 May 2014

Found the front desk to be very abrupt when requesting a simple change to my reservation. Also our particular server for the breakfast service did not make us feel welcome. Being in the south you'd think the goal is to make one feel at home if you're a guest.

  • Stayed May 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Patrick A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, 24 May 2014
We're very sorry to hear about the unpleasant experience during your stay.
It's so disappointing to hear that our staff was anything but friendly. This is neither typical nor tolerated and is being addressed. Please accept our sincerest apologies and we hope you'll give us another chance to show you our true hospitality.
We hope you'll reconsider staying with us again in Charleston.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
new york
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 21 May 2014

We had a wonderful stay here, from the room to the Front desk staff. I highly recommend if you're going to Charleston, SC stay at the Doubletree by Hilton Hotel and Suites Charleston. It was central to the City Market, the trolley and several fantastic restaurants from simple eats to gourmet knock your socks off.

Room Tip: Go for a bi-level suite, you won't regret it!!
See more room tips
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank NewYorkRobin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, 22 May 2014
Thank you for your posting and reminding everyone of our numerous amazing attributes that make Doubletree by Hilton such a special place to visit in Charleston. As you mention, our eager staff assist with making memories for our guests on a daily basis with a genuine sense of pride and hospitality not found in many properties. We look forward to your next visit.
Best Wishes…
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 21 May 2014

We have been using this hotel over the last 22 years. We are solid guests, influenced by one of the Front Desk managers: Naquan. He has been a constant ambassador for the hotel over the entire stretch. We will be back soon. The location is perfect, and the hotel is superb.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Phyllis T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, 22 May 2014
On behalf of the entire team… “Another Outstanding Stay at Doubletree” is a wonderful summation of your recent visit and we Thank You! As you mentioned Naquan Kelly is one of just many of our hospitality superstars offering “southern hospitality” at its finest consistently to everyone that comes through our doors….and it appears we you had the pleasure of witnessing our team in action.
We hope you will come back to Charleston again real soon and look forward to having you as our guest again.
Best Wishes,
Michael
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charleston, SC, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 21 May 2014

The bed was super comfortable but I opted to pay extra for a balcony room and it was tiny and looked into the ally way. The stay friendliness was split about 50/50. The worst part was they charge $10/device/day for Internet. IMO that is ludicrous.

  • Stayed May 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Joseph C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, 22 May 2014
We appreciate your feedback regarding the cost of our wireless internet service at our hotel. While we do charge an additional fee for wireless internet, we try to be competitive with other hotels and offer quality services and amenities in our guest rooms. We hope you’ll consider staying with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Novi, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 19 May 2014

Great place to stay! The location to the market, shopping, and restaurants was wonderful. My husband and I love Charleston and know it well, so this was a nice surprise to see how close this hotel was to everything.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Kathleen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review, 22 May 2014
Many thanks for your recent posting! We love to read such praise and appreciation of our property and its location. As you mention, the Doubletree by Hilton has a superb location that only compliments the quality of our guest space, beautifully appointed rooms and superior service. We are always ready when you are prepared to make your next reservation and look forward to having you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel and Suites Charleston - Historic District

Property: DoubleTree by Hilton Hotel and Suites Charleston - Historic District
Address: 181 Church Street, Charleston, SC 29401-3122
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Charleston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Business Hotel in Charleston
#24 Family Hotel in Charleston
#26 Romantic Hotel in Charleston
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — DoubleTree by Hilton Hotel and Suites Charleston - Historic District 3.5*
Number of rooms: 212
Official Description (provided by the hotel):
Located overlooking the Charleston City Market in the heart of Charleston's Historic District, DoubleTree by Hilton Hotel & Suites offers the perfect combination of incredible location, guest room size, Southern hospitality, and amenities. DoubleTree Charleston Historic District is surrounded by award-winning restaurants, including Hank's Seafood and Brasserie Gigi. ... more   less 
Reservation Options:
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Also Known As:
Doubletree Hotel Charleston
Doubletree Historic District

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