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DoubleTree by Hilton Hotel and Suites Charleston - Historic District
Ranked #32 of 62 Hotels in Charleston
Certificate of Excellence
Reviewed 7 August 2014

I organized a bachelorette weekend for my friend. There were 8 girls. We stayed in the 2 room suites. The hotel is close to everything. The front desk was fantastic. The rooms were a good size and very clean. Housekeeping restocked daily. All around a fantastic hotel and experience.

  • Stayed: August 2014, travelled with friends
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Review collected in partnership with DoubleTree by Hilton
1  Thank Savannah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this reviewResponded 8 August 2014

Dear Savannah R
We thank you for your recent review and recognition of our property and staff. We strive to ensure each and every guest is provided the best possible experience and it appears our efforts were successful during your visit. It is rewarding to hear we made “such a positive impression” as Charleston is full of options for lodging and this is a fantastic nod to our dedicated team of professionals.
Best Wishes and we look forward to assisting you on your next to Charleston.

Sincerely,
Michael Perry
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,354 - 1,360 of 2,369 reviews

Reviewed 7 August 2014

Overall the staff was very polite and helpfull. However, the cleanliness of the bathroom in our room was autrociouos. I had to clean the bathtub before I even stepped in it. There was a ring around the tub, hair and fuzzies on the bottom of the tub. Very disgusting. I was very dissapointed especially as the room was not inexpensive. You would think that for close to $300/night the room would have been clean.

  • Stayed: August 2014, travelled with friends
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Review collected in partnership with DoubleTree by Hilton
Thank Maria G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this reviewResponded 11 August 2014

Dear Maria G
We apologize for the cleanliness issues you encountered in your guest room while staying with us. We assure you this is not acceptable and we've notified our housekeeping team about your concerns. When you have a free moment I would like to personally apologize to you for the less than acceptable service you encountered. I look forward to speaking with you.

Sincerely,
Michael Perry
General Manager
(843)577-2644

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2014

Accomodation provided next to gym. Was awaken by patrons throwing dumb bells on the floor. Woke up with a headache and had to get up, freshen and vacate the hotel. Hotel staff was accomodating in crediting my account for some expenses incurred.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Josh T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this reviewResponded 7 August 2014

Dear Josh T
Your feedback is incredibly important to us and I'm sorry to hear that your stay location was not more enjoyable. I regret the noise issues you encountered from the fitness center. We know that Charleston is full of choices and appreciate you making the historic Doubletree your choice. We hope you will not keep this from staying wit us again.

Sincerely,
Michael Perry
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2014

A very pleasant stay, rooms are beautiful and clean, staff very friendly and welcoming and the location is ideal! Love the outdoor inner patio area, never found the work out room though but we decided to walk everywhere instead. Would highly recommend the hotel to anyone.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Brenda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this reviewResponded 7 August 2014

Dear Brenda C
Thank you for your 5 star posting. We appreciate your summation and agreement with others that boast of our “great location, attentive service, and well appointed rooms”. As a company we pride ourselves on our “southern hospitality” we offer every guests who entire our doors. I will be sharing your comments with our Team as they were a special point in your posting and are our biggest assets making dreams into memories.
We look forward to having you back again real soon.

Safe travels…

Michael Perry
General Manager

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Reviewed 5 August 2014

Two night two room stay. Great friendly staff. Wonderful breakfast. Excellent location for exploring all the Charleston sites! Nice spacious, clean rooms. Valet parking. Would most definitely stay here again.

  • Stayed: August 2014, travelled with family
    • Location
    • Rooms
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Thank HarmonS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this reviewResponded 6 August 2014

Dear HarmonS
Thank you for your 5 star posting. We appreciate your summation and agreement with others that boast of our “great location, attentive service, and spacious rooms” and pleased to hear you will join us again on your next visit to Charleston. As a company we pride ourselves on our “southern hospitality” we offer every guests who entire our doors. I will be sharing your comments with our Team as they were a special point in your posting and are our biggest assets making dreams into memories.
We look forward to having you back again real soon.

Safe travels…

Michael Perry
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014

The staff lives southern hospitality and it shows. We had them valet park our vehicle when we arrived and we never needed it until we checked out. Carriage rides are a short block away, shopping and restaurants are all around the hotel. There was an issue with scalding hot water that you couldn't adjust, but that was the worst problem of this whole trip. They are in a great location, just beware the water when taking a shower.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Marita W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this reviewResponded 5 August 2014

Dear Marita W
We thank you for your recent review and recognition of our property and staff. We strive to ensure each and every guest is provided the best possible experience and it appears our efforts were successful during your visit. It is rewarding to hear we made “such a positive impression” as Charleston is full of options for lodging and this is a fantastic nod to our dedicated team of professionals. We do apologize about the hot water experience and we are happy to report that the issue has been resolved.
Best Wishes and we look forward to assisting you on your next to Charleston.

Sincerely,
Michael Perry
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014

Enjoyed having the carriage package as there were lots of carriage companies to chose from-the package chose for me and it was easy to find and enjoyable. The entrance to the hotel is very welcoming and the warm, gooey cookie makes it an even more welcome. The breakfast that was served Southern style was delicious. Everything was tasty and the wait staff's greetings and service was the top of the morning.

  • Stayed: August 2014, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
1  Thank 974aliciah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this reviewResponded 5 August 2014

Dear 974aliciah
We thank you for your recent review and recognition of our property and staff. We strive to ensure each and every guest is provided the best possible experience and it appears our efforts were successful during your visit. It is rewarding to hear we made “such a positive impression” as Charleston is full of options for lodging and this is a fantastic nod to our dedicated team of professionals.
Best Wishes and we look forward to assisting you on your next to Charleston.

Sincerely,
Michael Perry
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel and Suites Charleston - Historic District

Address: 181 Church Street, Charleston, SC 29401-3122
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Charleston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Business Hotel in Charleston
#16 Family Hotel in Charleston
#26 Romantic Hotel in Charleston
Price Range: £130 - £317 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel and Suites Charleston - Historic District 3.5*
Number of rooms: 212
Official Description (provided by the hotel):
Located overlooking the Charleston City Market in the heart of Charleston's Historic District, DoubleTree by Hilton Hotel & Suites offers the perfect combination of incredible location, guest room size, Southern hospitality, and amenities. DoubleTree Charleston Historic District is surrounded by award-winning restaurants, including Hank's Seafood and Brasserie Gigi. ... more   less 
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Also Known As:
Doubletree Hotel Charleston
Doubletree Historic District

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