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“Great location, great staff, and great accommodations.”

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John Rutledge House Inn
Ranked #4 of 61 Hotels in Charleston
Certificate of Excellence
Charlotte, NC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great location, great staff, and great accommodations.”
Reviewed 23 November 2009

Our stay at the John Rutledge House Inn was fantastic from the moment we stepped through the door. We were greeted by a friendly and helpful concierge, and the bellhop was very polite. The room was beautiful! The canopy bed and fireplace gave the room a cozy feel. The flat screen TV, wireless internet, and spacious bathroom were appreciated ammenities. The afternoon tea and the breakfasts were delicious, and the staff was very professional. The location of the John Rutledge House Inn was great. All of the sights were within walking distance. We parked the car upon arrival, and did not have to move it until we left. We highly recommend this hotel!

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NCTraveler2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
northern Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 November 2009

My husband and I recently stayed at this lovely old house. We were in the John Rutledge bedroom suite and it was so worth the cost. History comes alive. The breakfasts were absolutely delicious. We chose to have them served in our room. They arrived on time and piping hot. The cheesy grits and shrimp was a favorite. The afternoon teas were delightful. The snacks were very good and the setting very conducive to mingle with the other guests. Lots of fun. The location is so good that we parked our car and walked everywhere. The staff is friendly and every so helpful. They guided us with tours and restaurants. We were never disappointed in their recommendations. When we left, we felt that we were leaving friends not just a well-trained staff. We will definitely go back, only next time we want to extend our stay beyond two days!

  • Stayed October 2009, travelled as a couple
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Helpful?
1 Thank Muffin1907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington State
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 November 2009

We went to Charleston in Oct. 09 and wanted to stay in someplace interesting, possibly historic and centrally located. The Rutledge was great for all that. We stayed in the George Washington Suite and only wished we could have stayed longer. The staff arranged for us to have dinner at the Circa 1886 restaurant. I highly recommend that place for a nice romantic dinner. Our waiter even called and got us a tour of the Wentworth mansion after dinner. We got to see Charleston at night from the cupalo on top of Wentworth.

The Rutledge is a very old inn so you must factor that in a little, but things like the bath were very clean and modern. Our suite had two beautiful fireplaces and period type furniture but also 2 flat screen tv's. We'd stay there again and loved Charleston!

  • Stayed October 2009, travelled as a couple
    • Value
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Helpful?
1 Thank WashingtonStateCoug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milford, Delaware
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 November 2009

My husband and I arrived at the John Rutledge house after driving for 12 hours through the most miserable torrential post hurricane weather imaginable. What a welcome relief it was to step into such luxurious and historic ambiance. Our room was literally larger than the entire ground floor of our house- an average size cape cod. There were comfy robes, a fireplace and some yummy pecans, and even better- brandy and sweets in the signer's room WAY after tea time! Unlike most b and b's, you could actually have your breakfast served in your room- and let me tell you- shrimp and grits for breakfast is pretty great even if you happen to be a yankee. The staff is great, umberellas are there if you happen to need them, and the location couldn't be beat since it's smack in the middle of the historic district and right next to the best antique shops I've ever seen. It manages to be both elegant and upscale without a hint of stuffyness. I recommend this place highly and would go back in a heartbeat when visiting Charleston.

  • Stayed November 2009, travelled as a couple
    • Value
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Helpful?
1 Thank NjArtchick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 November 2009

We stayed here twice in one week...the first time was actually much better a visit, the second left me a bit underwhelmed. The property is very nice and historic, very well maintained and charming for a home this age rich with history, but....our room in the carriage house our second stay was grubby, admittedly it was a pet room, but the area carpet and floors were filthy (the grout) and dust was behind the bed, it just didn't feel clean and I couldn't wait to leave the room the next morning and lysol my luggage when I got home. lol The bed frame broke when my husband sat down and the next day when we checked out and I pointed this out, there was no apology or explanation, the inkeeper didn't even want to discuss it which my husband found strange. The staff working the desk were not so helpful usually. Victoria was polite but not very knowledgable or helpful to recommend restaurants. She was pleasant enough, but she didn't exactly extend herself to us. Wyatt was ok, but he quoted us a much higher rate the second time we stayed and we eventually were able to book it for much less after calling back and speaking with another person a few days later. I would ask him a question and he'd stare at me with a blank look sometimes and my three year old was obviously annoying him with her constant climbing the stairs when he was working the desk. It was kind of uncomfortable as a paying guest. The cleaning people and other staff were very friendly, the innkeeper was also very polite and on top of things, but overall I'm not sure I'd stay again after the second stay. There was one older gentleman who was extremely nice and he even brought us coffee late one night after dinner when I inquired. It is a great location and the breakfast is very nice, we enjoyed the upstairs area of the home and the different liquor which was set out for guests which was a nice touch. I think my main complaint is the hotel needs to work on their front desk staff and also the cleanliness of the carriage house rooms. Other than that, we had a nice stay, but next time I will probably look elsewhere. For the money, it wasn't the greatest it could have been.

  • Stayed November 2009, travelled with family
    • Value
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Helpful?
4 Thank kelseycoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 October 2009

We arrived in Charleston after spending the night in Savannah at the Marshall House (wonderful experience), so we had high hopes for the Rutledge House. We stayed in one of the rooms in one of the Carriage Houses. The Rutledge House is more of a B&B than the Marshall House, and has far fewer rooms but we couldn't help but make comparisons.

First, you will notice that there isn't a formal front desk, and generally there was only one person managing the 1 desk in the hallway. This can lead to long waits when someone else (or multiple someones) is already there, and this one desk is used for checking in/out, question asking, phone answering, reservation taking/making, taxi cab calling, etc. We checked in around 3pm and there was no valet parking, no bell service, no baggage or car assistance of any kind. This isn't necessarily a requirement, but at these prices and AAA 4 diamond service, shouldn't there be?

The room was a very standard room that you might find in any hotel (except for paint color). Ours was painted a peach-ish pink color, had a king sized bed and large flat panel TV (no HBO for those that care). A chair in one corner and suitcase racks at the foot of the bed. The bathroom was a very typical Holiday Inn style bathroom with a standard tub, sink, etc. Everything was fine, but we were expecting something more historic when staying in an historic inn (clawfoot tub? Armoire? Something... Anything?) Wireless internet was non-existent in the room and had to go to the courtyard to use the internet. Have read from others about missing a housekeeping visit... We failed to receive turn down service on our first night, again, not a big deal, but this is a small B&B with few guests and AAA 4 diamond service, right? The second night, we realized what turn down service was, so it was even less of a big deal. They move the fancy pillows from the head of the bed to the foot of the bed, close the blinds and turn on a light.... Alas, the robes still were hanging in the closet, the mood music wasn't on and there weren't even any chocolates (gasp! no chocolates?!). Comparing to the Marshall House, this was poor turn down service indeed.

The afternoon tea was as described - tea, sweet and not, and lemonade with finger foods held in the ballroom. The two days we were there the finger foods were cookies (sugar and chocolate), mini-bundt cakes with jam, and small finger sandwiches with either mayo and cucumber or mayo and salmon. Sherry and port are available at all times and they put a cask of brandy out at 7pm. This may have been a nice touch for some, but we're in our very early thirties and haven't quite acquired the taste for brandy. A nice Cabernet, Riesling or even a Merlot would have suited us better, but that's ok.

Morning breakfast is from a menu, not buffet style, and you get your standard continental choices of muffin, bagel, juice, etc and one daily special (we had shrimp and grits and egg souffle as specials while we were there). The breakfast was good, served it's purpose, what was nothing to write home about. Holiday Inn Express would be just as good in this respect - don't believe those who have posted that the food is magnificent, it's not. It's adequate and surprisingly average.

What you may notice, after spending some time in the historic neighborhoods in Charleston is that most all houses have a giant porch on the front of the house (most of the time this porch is on at least 2 levels, if not 3). The Rutledge house has a very small terrace extending off the ballroom. It's rather small, and offers very limited seating. A bit of a bummer considering the great weather. There is a courtyard out back, which is nice, but no porch overlooking a nice garden or something similar.

The staff friendliness and helpfulness was dependent on who was working that one desk at the time, and how many people they had to deal with prior to you. It was pleasant service - I couldn't call it spectacular, nor could I say it was poor. Average sums it up quite nicely. The staff seemed to have good recommendations with what to do and see and where to go and eat, but didn't put forth the extra effort to explain WHY those places/events are so great. They loved XXXX restaurant because it was great cajun food and you don't like cajun food? You'd never know until you got there, but you would know that they sure did think XXXX was a great restaurant. We didn't have this problem, but I do like to be informed as to why something is so great rather than it just is.

Overall, we were a bit underwhelmed with the entire experience. Our stay in Savannah was positively brilliant, and after reading the reviews and researching Charleston we had such high hopes. In the end, there are undoubtedly other Inns in this city that will be more historic, have better service, and be in as good a location. One caveat is that if you are paying for the giant suites at the front of the house, you will probably be very pleased. They are huge, and quite nice and seem to have more history in them, but according to the staff, are rarely ever booked and more frequently used as the employee lounge. Then again, it's just a room, and in a place like the Rutledge House, it's the entire experience that matters - charm, wit, friendliness, helpfulness, over-the-top service - and in that respect, we found our stay to be, well, average.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank EvermoreUW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, TN
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 October 2009

The staff at the John Rutledge House Inn was so accommodating and hospitable. The food was delicious. The Tempur-Pedic mattress in our room provided us with the best sleep that we have had in years. We left for home feeling revitalized and renewed...We highly recommend this Inn.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nashville_TNBlossom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about John Rutledge House Inn

Property: John Rutledge House Inn
Address: 116 Broad St, Charleston, SC 29401-2437
Region: United States > South Carolina > Coastal South Carolina > Charleston > Downtown
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Charleston
#5 Romantic Hotel in Charleston
#16 Family Hotel in Charleston
#32 Business Hotel in Charleston
Price Range (Based on Average Rates): £££
Hotel Class:4 star — John Rutledge House Inn 4*
Number of rooms: 19
Official Description (provided by the hotel):
America's Most Historic Inn. John Rutledge, one of the fifty-five signers of the U.S. Constitution, built his home in 1763. Now exquisitely restored, it is one of only fifteen homes belonging to those signers to survive - and the only one to now accommodate overnight hotel guests. History records that George Washington called here in 1791. An entry in his diary shows a breakfast with Mrs. Rutledge. A loving rejuvenation has restored the beautiful details of the home's 18th and 19th century architecture: the elaborately carved Italian marble fireplaces, the original plaster moldings, the inlaid floors and the graceful ironwork. The John Rutledge House Inn offers nineteen guest rooms within a complex of three buildings. One may choose between the elegance of rooms and spacious suites in the original grand residence or the charm and seclusion of rooms in the inn's two carriage houses. Antiques and historically accurate reproductions give each room its own warmth and distinction. John Rutledge House Inn is proud to be a founding hotel in Historic Hotels of America, as well as Select Registry - Distinguished Inns of America and Classic Inns of the South. Guests may leave cars parked on-site for their entire stay because the best of this beautiful port city is just beyond the doors of the John Rutledge House Inn. The city's finest restaurants, theaters, shops, and the Old City Market are all in short walking distance. The gorgeous residential area "South of Broad" begins directly opposite the Inn. A stay in this elegant antebellum bed and breakfast offers the opportunity to experience history as well as the warm hospitality for which the South is justly famous. ... more   less 
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Also Known As:
John Rutledge House Hotel Charleston
John Rutledge Hotel
John Rutledge Charleston

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