My husband and I wanted to celebrate our 30th anniversary somewhere new to us. I read the reviews online about the Vendue in Charleston, so we decided to book a weekend getaway on June 26th with them. Upon arrival we met Mark and yes he lived up to the great reviews on trip advisor. He was very nice and extremely helpful. We originally booked the king room. Upon up king in the room we left to see the charm of Charleston. We arrived later that evening to our room to get ready for dinner, we found our room was extremely hot. The thermostat read 79 degrees even tough we set it on 67 before going out. I called the front desk they were extremely nice and said they would send someone right up to check on it. After about 30 or so minutes they called back and stated a blown fuse was the culprit and it would be fixed shortly. Meanwhile, it was too hot to get ready for dinner and time was slipping away. I called the front desk and spoke to Alex the manager and explained that it was a special weekend And that the room was to hot to get ready for dinner and inquired as to how long it would take to cool off. He had explained that it may take a little bit due to the temp. I went back up to the room and a few minutes later I get a call from Alex and he offered to move us to a comp suite for all the trouble we have been through. I gladly accepted since we were hoping to eat soon. Well one thing I can say for sure the king suite was absolutely gorgeous and over the top. It was extremely spacious, beautiful, and had plenty of amenities. They even had champagne on ice waiting for us with a nice note wishing us a happy anniversary. I can say the rest of our stay at The Vendue was wonderful. Everyone we encountered overthe course of the weekend that was part of the staff was extremely helpful and nice. They live up to the excellent customer service as listed on trip advisor. We were very pleased with our stay. I think everyone should stay here and admire the beautiful art placed all around the hotel and experience the friendly staff. I would definitely stay again but this time book the suite. It will spoil you!
- Official Description (provided by the hotel):
- Recently named #1 Hotel in Charleston and #9 Hotel in the U.S. by Travel + Leisure 2017. Charleston's Art Hotel, The Vendue, is located in the city's historic French Quarter just steps from world-renowned galleries and boutiques. The hotel features 2-3 rotating exhibits per year, allowing guests to explore and discover art from around the globe. Innovative cuisine, enticing art displays and panoramic rooftop views collectively inspire guests at every turn ... more less
- Reservation Options:
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- Also Known As:
- Vendue Hotel Charleston
- Vendue Inn Charleston Sc